Senior Product Manager, Rich Media

Embedded Shishya; United States; Hybrid; USD 140,000 - 190,000; Full time

Job summary

Zillow is seeking a Senior Product Manager for the Rich Media Platform to own tools and workflows that power home media capture, management, and quality review before going to customers. You will work across mobile capture, media assets, and partner integrations to drive scalable, data-driven product decisions.

Qualifications include 8+ years in product management, strong cross-functional leadership, and a proven ability to balance efficiency, throughput, and cost in AI-enabled workflows.

Qualifications

• 8+ years of product management experience.
• Customer-obsessed mindset with ability to balance multiple personas.
• Adaptable and curious with quick ramp-up in new technical domains.
• Systems thinker with experience owning platform, tooling, or workflow products.
• Strong execution fundamentals to translate new tech possibilities into shippable plans.
• Analytical, data-driven decision making and outcome evaluation.
• Proven ability to lead cross-functional development teams to launch.
• Comfortable in an agile, iterative environment with evolving requirements.

Responsibilities

• Own the roadmap for tools and workflows turning raw home capture into market-ready media.
• Create mobile home capture experiences for field photographers.
• Evolve media management tools for frictionless work by photography businesses.
• Expand internal workflow orchestration and quality-review tooling at scale.
• Partner with science-based teams to translate model/data needs into tooling.
• Define and use metrics for throughput, quality, and partner/operator experience.

Skills

Product management

Customer focus

Analytical thinking

Cross-functional leadership

Agile

Data-driven decisions

Systems thinking

Execution excellence

Job description

About the team

The Rich Media group aims to create a real estate buying and renting experience where every mover can get a deep sense of a home online and reimagine it as their own. We are inventing technologies that allow people to feel like they’re already there - all from their phone or desktop. Using cutting-edge computer vision and AI science, we work across disciplines to build products like 360 tours, floor plans, aerial overviews, and new experiences not even imagined yet! Combined, we are creating the next chapter of home shopping experiences.

About the role

As a Senior Product Manager, Rich Media Platform you will own the products and workflows that power how home media gets captured, managed, and quality-reviewed before it ever reaches a home shopper.

Your product surface spans applications used by media companies, brokerages, and internal operators every day. This includes mobile apps for field photographers to scan homes; media management tools that give business partners visibility and control over their jobs, assets, and accounts; and integrations with third-party platforms those partners use to run their businesses. You will also grow and scale internal systems that manage AI human-in-the-loop pipelines and operations: a workflow system that routes media through production and processing, and an annotation and quality-review tool used by trained internal operators. This is a product role for someone who wants to own the engine that makes AI-scale media possible - balancing partner experience, efficiency, throughput, and cost.

Combined with our teams’ AI science innovations, your products will come to life for hundreds of millions of shoppers through online experiences like schematic floor plans and immersive 3D models. At the same time, you will empower thousands of B2B partners with the tools needed to grow their real estate marketing businesses.

As a Senior Product Manager, you’ll add your curiosity and drive to a team that values invention, speed, impact, and scale.

You Will Get To:

• Own the roadmap for the tools and workflows that turn raw home capture into compelling, market-ready media
• Create mobile home capture experiences for the field that balance speed, ease of use, and capture quality
• Evolve our media management tools so that photography and media businesses can manage their work with less friction
• Expand internal workflow-orchestration and quality-review tooling that keeps media moving smoothly through production and AI human-in-the-loop QA at scale
• Partner with science-based teams to translate their model and data needs into practical annotation, review, and operator tooling
• Define and use metrics for throughput, quality, and partner/operator experience to guide roadmap decisions
• Collaborate with marketing, operations, support, and sales leaders to ensure tools and workflows scale smoothly

Who you are

• 8+ years of product management experience
• Customer-obsessed mindset, able to balance the needs of multiple personas to deliver tools that partners want to use
• Adaptable and curious, with a demonstrated ability to quickly ramp up into new technical domains
• Systems thinker with experience owning platform, tooling, or workflow products that design for efficiency and scale in addition to great features
• Strong execution fundamentals and ability to translate new technical possibilities into clear, shippable plans
• Analytical, using data to form hypotheses, drive decisions, and evaluate results
• Proven ability to lead cross-functional development teams to launch
• Comfortable working in an agile, iterative environment with evolving requirements

Optional but preferred/plus

• Mobile app experience (iOS, Android)
• Worked with technologies that impact operations
• Experience with B2B or SMB-facing platforms or marketplaces and their tools
• Knowledge of photography, app-hardware integration, or AI human-in-the-loop operations
• Fluency using modern AI-assisted tools to elevate your own PM craft

Get to know us

At Zillow, we’re reimagining how people move—through the real estate market and through their careers. As the most-visited real estate platform in the U.S., we help people navigate buying, selling, financing and renting with greater ease and confidence. Whether you're working in tech, sales, operations, or design, you’ll be part of a company reshaping an industry and helping more people make home a reality.

How we work is a key part of that transformation. Through Cloud HQ, our strategic approach to distributed work, most employees have the flexibility to work from wherever they’re most productive—enabling us to move fast, stay connected and deliver on our people promise.

Zillow is honored to be recognized among the best workplaces in the U.S. Zillow was named one of FORTUNE 100 Best Companies to Work For® in 2026, and included on TIME’s America’s Best Companies 2026 list, reflecting our commitment to creating an innovative, inclusive, and engaging culture where employees are empowered to grow.

No matter where you sit in the organization, your work will help drive innovation, support our customers, and move the industry—and your career—forward, together.

Zillow Group is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please contact your recruiter directly.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable state and local law.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.