Senior Product Manager - Retail

epicorsoftware; Arkansas; Hybrid; USD 120,000 - 180,000; Full time

Benefits offered by this job

Health benefits

Internal mobility

Career development

Inclusive workplace

Work-life balance

Job summary

Epicor is seeking a Senior Product Manager for Retail to shape the direction of Propello and Epicor's retail products. You will partner across Product, Sales, Sales Engineering, and Development to translate market needs into roadmap priorities and actionable requirements.

Ideal candidates will have strong retail industry knowledge, solid product judgment, and a business-minded approach to prioritization and growth.

Qualifications

• Deep understanding of retail business workflows and market dynamics.
• Experience shaping product direction and prioritization based on customer value.
• Ability to translate market needs into clear feature priorities and roadmap decisions.
• Proven track record in backlog management and roadmap execution.
• Strong collaboration with Product, Sales, and Development teams.

Responsibilities

• Shape retail product direction, roadmap priorities, backlog decisions, pricing, strategy, and commercialization.
• Drive Propello evolution by evaluating market opportunities and customer needs.
• Prioritize feature requests based on business impact and market demand.
• Collaborate with Sales to identify product fit, translating needs into actionable requirements.
• Evaluate customer transitions to Propello, identifying migration challenges and gaps.
• Build understanding of Epicor retail applications and communicate how capabilities solve business problems.
• Provide direction and influence across retail product pods and Product Owner teams.

Skills

Retail industry knowledge

Roadmap management

Backlog prioritization

Market/needs translation

Cross-functional collaboration

Business judgment

Customer communication

Job description

Senior Product Manager | Retail

Shape the future of retail technology and help create long-lasting success for the businesses we serve. As a Senior Product Manager, you will help guide the direction and continued evolution of Epicor retail products, with a particular focus on Propello. You will partner across Product, Sales, Sales Engineering, and Development to understand market needs, identify product gaps, and translate those insights into clear roadmap and feature priorities. We are seeking applicants with strong retail industry knowledge, sound product judgment, and a business-minded approach to prioritization and growth.

What you will be doing:

• Partner with Product leadership to shape retail product direction, roadmap priorities, backlog decisions, pricing, strategy, and commercialization.
• Drive the continued growth and evolution of Propello by evaluating market opportunities, product-market fit, customer needs, and areas for product expansion.
• Evaluate and prioritize feature requests based on retail business needs, Sales demand, customer value, market opportunity, and overall business impact.
• Collaborate with Sales and Sales Engineering to identify product fit and gaps, translating market needs into actionable requirements for Product Owner, analyst, and Development teams.
• Support the evaluation of Eagle customers transitioning to Propello, identifying customer requirements, migration challenges, and product gaps that may influence adoption.
• Build a strong understanding of Epicor retail applications and clearly communicate how product capabilities solve customer and business challenges.
• Provide increasing product direction and influence across retail product pods and Product Owner teams, sharing market insight and helping teams make informed prioritization decisions.

What you will likely bring :

• Strong retail industry experience and broad knowledge of retail business needs, workflows, and market dynamics.
• Product management experience, including roadmap management, backlog prioritization, feature evaluation, and translating business needs into product direction.
• Strong business judgment, organizational skills, and the ability to make and clearly support difficult prioritization decisions based on market and business needs.
• Ability to understand software applications, connect product capabilities to business problems, and communicate those concepts effectively to technical and non-technical stakeholders.
• Strong collaboration and communication skills, with experience partnering across Product, Development, Sales, and Sales Engineering teams.
• Ability to succeed in a primarily internally focused product role while confidently engaging with customers when needed.

What could set you apart:

• Experience with retail software or software-as-a-service products, including product-market fit, new-market evaluation, pricing, or commercialization.
• Experience supporting product migrations or assessing gaps between legacy and next-generation software products.
• Experience partnering with Sales and Sales Engineering to translate customer and market demand into product priorities.
• External retail or product management experience that brings fresh ideas and additional market perspective.
• Practical familiarity with artificial intelligence tools and curiosity about using AI to improve product management workflows, research, analysis, and day-to-day efficiency.

#LI-SK #LI-HYBRID

About Epicor

At Epicor, we're truly a team. Join 5,000 talented professionals in creating a world of better business through data, AI, and cognitive ERP. We help businesses stay future-ready by connecting people, processes, and technology. From software engineers who command the latest AI technology to business development reps who help us seize new opportunities, the work we do matters. Together, Epicor employees are creating a more resilient global supply chain.

We're Proactive, Proud, Partners.

Whatever your career journey, we'll help you find the right path. Through our training courses, mentorship, and continuous support, you'll get everything you need to thrive. At Epicor, your success is our success. And that success really matters, because we're the essential partners for the world's most essential businesses‑the hardworking companies who make, move, and sell the things the world needs.

Competitive Pay & Benefits

• Health and Wellness: Comprehensive health and wellness benefits designed to support your overall well-being.
• Internal Mobility: Opportunities for mentorship, continuing education, and focused career goal setting, with 25% of positions filled internally.
• Career Development: Free LinkedIn Learning licenses for everyone, along with our Mentoring Program to boost your personal development.
• Inclusive Workplace: Collaborate with a diverse team in an inclusive, global workplace that fosters innovation and celebrates partnership.
• Work-Life Balance: Policies built on mutual trust and support, encouraging time off to rest, r