Senior Product Manager - Public Sector Modernization Hybrid

iShift; Harrisburg (Dauphin County); Hybrid; USD 120,000 - 150,000; Full time

Job summary

Pennsylvania Public Utility Commission (PA PUC) seeks an experienced Senior Product Manager to lead a large-scale modernization of a legacy application managing public utility complaints. You will drive strategy, backlogs, and Agile delivery across multiple teams and vendors.

The role emphasizes data conversion, security/compliance standards, and change management for sustained adoption over a multi-year program. Hybrid schedule available in Harrisburg, PA.

Qualifications

• 5+ years of Product Management experience leading large-scale public-sector modernization initiatives.
• Proven experience with legacy application modernization or enterprise digital transformation.
• Strong requirements gathering, stakeholder management, and product backlog prioritization skills.
• Hands-on experience with Agile/Scrum methodologies and Azure DevOps or Jira.

Responsibilities

• Define product vision, strategy, roadmap, and modernization priorities.
• Gather business requirements and translate them into user stories, acceptance criteria, and prioritized product backlogs.
• Collaborate with business stakeholders, architects, developers, UX/UI teams, and vendors.
• Lead Agile/Scrum activities, including sprint planning, backlog refinement, and sprint reviews.
• Oversee testing, data conversion, and application delivery.
• Track KPIs, risks, dependencies, and project progress; communicate updates to leadership.
• Ensure compliance with security, data privacy, accessibility, and WCAG 2.1 standards.
• Support change management, user adoption, and end-user training.

Skills

Product management

Public-sector modernization

Requirements gathering

Backlog prioritization

Agile/Scrum

Azure DevOps or Jira

Data conversions

Communication & leadership

Education

Bachelor’s degree or equivalent experience

Tools

Azure DevOps

Jira

Job description

Pennsylvania Public Utility Commission (PA PUC) seeks an experienced Senior Product Manager to lead a large-scale modernization of a legacy application managing public utility complaints. You will drive strategy, backlogs, and Agile delivery across multiple teams and vendors.

The role emphasizes data conversion, security/compliance standards, and change management for sustained adoption over a multi-year program. Hybrid schedule available in Harrisburg, PA.