Senior Product Manager, Product Platform

United States Digital Space LLC; United States; Hybrid; USD 120,000 - 180,000; Full time

Job summary

The World’s Identity Company seeks a Senior Product Manager for the Product Platform to build a brand-new, high-visibility capability: self-service visibility into subscription and license usage within the Admin Console. You will partner with Engineering, Field, Pricing & Packaging, and Product leadership to shape a capability with direct impact on retention and revenue.

You will lead architecture, metrics, and governance for a scalable usage platform across a global customer base, enabling

Qualifications

• 4-5+ years of Product Management experience within enterprise-scale SaaS platforms or core software infrastructure.
• BS in Computer Science, Computer Engineering, or equivalent technical experience.
• Proven ability to produce solid, actionable plans from incomplete inputs.
• Exceptional communication and presentation skills with global cross-functional collaboration.

Responsibilities

• Orchestrate the long-term product vision and strategy for subscription usage and licensing visibility.
• Architect a self-service usage dashboard and reporting framework across the Admin Console.
• Collaborate with India-based engineering teams to deliver high-performance usage computation and reporting infrastructure improvements.
• Distill complex requirements from diverse stakeholders into precise technical specifications.
• Analyze large-scale subscription data to identify friction points and drive improvements in trust and platform experience.
• Validate assumptions with low-cost experiments before major investments.
• Track industry trends in usage-based licensing and metering to maintain competitive edge.

Skills

Product management

Enterprise SaaS

Software infrastructure

Education

BS in Computer Science or Computer Engineering

Job description

**Secure Every Identity, from AI to Human

**Identity is the key to unlocking the potential of AI. the company secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence.

This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk.

Senior Product Manager, Product PlatformCompany Overview

the company is The World’s Identity Company. We free everyone to safely use any technology - anywhere, on any device, for any app. Our Workforce and Customer Identity Clouds enable secure yet flexible access, authentication, and automation that transforms how people move through the digital world, putting Identity at the heart of business security and growth.

Role Overview: Senior Product Manager, Product Platform

This is a rare 0-to-1 opportunity to build a brand-new, high-visibility capability that touches every the company customer: self-service visibility into subscription and license usage, delivered directly in the Admin Console. You’ll be responsible for building a modern, self-service experience that increases customer trust, unlocks new upsell and expansion motions, and sets the standard for how the company communicates value to its largest accounts. You'll partner closely with Engineering, Field, Pricing & Packaging, and Product leadership to shape a capability with direct, measurable impact on customer retention and revenue growth.

Key Responsibilities

• Orchestrate the long-term product vision and strategy for the company's subscription usage and licensing visibility, ensuring the Admin Console roadmap scales with the breadth of the company's customer base and product portfolio.

• Architect a self-service usage dashboard and reporting framework to ensure customers can seamlessly and securely track their subscription and license usage across the entire the company ecosystem.

• Collaborate with India-based engineering and development scrum teams to deliver high-performance usage computation and reporting infrastructure improvements.

• Distill complex requirements from a diverse stakeholder group - including Field (AE/CSM), Pricing & Packaging, Support, Design, and Product teams - into precise technical specifications.

• Analyze large-scale subscription and usage data to identify friction points and drive improvements in customer trust and platform experience.

• Validate assumptions at low cost by building compelling hypotheses and designing rigorous experiments before committing to major infrastructure investments.

• Track industry trends in usage-based licensing, metering, and billing transparency to maintain the company's competitive edge and "never stop innovating"

• Enable internal counterparts by serving as the primary subject matter expert for subscription usage and licensing capabilities, fostering a culture of data-driven decision-making across the organization.

Required Qualifications

• 4-5+ years of Product Management experience specifically within enterprise-scale SaaS platforms or core software infrastructure.

• BS in Computer Science, Computer Engineering, or equivalent technical experience that enables you to rationalize and influence complex architectural decisions.

• Proven ability to produce solid, actionable plans from incomplete, conflicting, or highly ambiguous inputs.

• Exceptional communication and presentation skills, with a track record of successfully collaborating across global functions and time zones.

• Demonstrated business results from customer-facing platform capabilities shipped at scale.

Preferred Qualifications

• Experience with subscription/licensing models, usage-based billing, or SaaS packaging and monetization.

• Deep familiarity with Identity and Access Management (IAM) protocols and security standards.

• Experience partnering with Sales/CSM organizations on customer-facing reporting or renewal tooling.

• Advanced degree in a technical or business field (e.g., MS in a technical discipline or an MBA).

Location & Working Model

While this role offers location flexibility within India, it is a global-facing position. To bridge the gap between India-based and US-based teams, the candidate must be available for synchronous meetings between 9:00 AM and 11:00 AM Pacific Time, at least three days a week.

L1-Hybrid

The the company Experience

• Supporting Your Well-Being

• Driving Social Impact

• Developing Talent and Fostering Connection + Community

We are intentional about connection. Our global community, spanning over 20 offices worldwide, is united by a drive to innovate. Your journey begins with an immersive, in-person onboarding experience designed to accelerate your impact and connect you to our mission and team from day one.

the company is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws.

If reasonable accommodation is needed to complete any part of the job application, interview process, or onboarding pleaseuse this Form to request an accommodation.

Notice for New York City Applicants & Employees: the company may use Automated Employment Decision Tools (AEDT), as defined by New York City Local Law 144, that use artificial intelligence, machine learning, or other automated processes to assist in our recruitment and hiring process. In accordance with NYC Local Law 144, if you are an applicant or employee residing in New York City, pleaseclick here to view our full NYC AEDT Notice.