Senior Product Manager, Platform

Viam; New York (NY); Hybrid; USD 180,000 - 240,000; Full time

Benefits offered by this job

Health benefits

25 days paid vacation

Free lunch

One Medical Membership

Citi Bike memberships

Monthly wellness stipend

Paid parental leave

Fertility Benefits

Abortion Access Travel Benefits

Learning & Development budget

Job summary

Viam in New York City is seeking a Senior Product Manager to own a core area of the platform, define the roadmap, and partner with engineering and leadership to drive developer adoption. This role sits near the code, requiring software engineering experience, and involves shaping platform architecture and SDKs.

You will work in a hybrid model, three days in the NYC office, collaborating with forward-deployed engineers, guiding strategy from ambiguity to production for hardware-aware software

Qualifications

• 8+ years in product management with a software engineering background.
• Experience building developer-facing products like APIs, SDKs, or platforms.
• Track record turning ambiguity into production, migrations and deprecations.
• Technical credibility to read code and discuss designs with engineers.
• Ability to perform market research and shape strategy from user insights.

Responsibilities

• Own roadmap for the platform area from definition to launch and adoption.
• Collaborate on strategy to remove adoption blockers for developers.
• Shape how physical AI and robotics affect software engineer involvement.
• Guide architecture decisions about core vs registry vs SDK.
• Drive 0-to-1 capabilities through real deployments and SDK onboarding.

Skills

Software engineering background

Product roadmapping

Developer adoption

Cross-functional leadership

Hardware familiarity

Market research

Data-driven decision making

Ambiguity to production

Tools

APIs

SDKs

Developer platforms

Job description

About Viam

Founded by Eliot Horowitz, co-founder and former CTO of MongoDB, Viam is a novel robotics engineering platform that lets you configure, control, and manage robots intuitively and quickly. We're inspiring a generation of engineers to solve complicated automation problems with our uniquely powerful suite of software tools. We're a ~100-person company headquartered in New York City.

Senior Product Manager, Platform

About the Role

Hybrid 3 days/week in NYC office

We're looking for a Senior Product Manager to own a core area of the Viam platform. You'll set the roadmap for your area, define how product and engineering make decisions together, and partner with senior leadership on strategy: what keeps developers from adopting Viam, which experiences become bottlenecks, and where physical AI and robotics are heading with respect to how software engineers get involved.

You have worked as a software engineer, which is a hard requirement here; the role sits close enough to the code that it does not work otherwise. Prior robotics or IoT experience isn't required, but you should be excited to work close to hardware and physical systems.

What you'll do:

• Own the roadmap for your area of the platform, from problem definition through launch and adoption, and decide what ships, what waits, and what gets deprecated.
• Collaborate on product strategy: what keeps developers from adopting Viam, and which experiences become bottlenecks or blockers.
• Develop a view on where physical AI and robotics are heading, and what that means for how software engineers get involved.
• Work with engineering leads on the decisions that shape platform architecture, like what belongs in the core, in the registry, or in an SDK.
• Take new capabilities from 0 to 1 and stay on them through real customer deployments.
• Own the developer experience for your area, including SDK ergonomics, API surface, docs, and onboarding.
• Define success against developer adoption and second activations, and use that to decide what to build next and what to cut.
• Bring what you learn from customers and Forward Deployed engineers back into the roadmap, and build the product practice itself as you go.

What you bring:

• Experience as a software engineer, building and shipping production software used by real users, plus 8+ years in product management since. The engineering background is a requirement, not a preference.
• Experience building developer-facing or infrastructure products like APIs, SDKs, or platforms, where the user is an engineer.
• A track record of taking products from ambiguity to production, including migrations, deprecations, and breaking changes that real customers depend on.
• Technical credibility with engineers. You can run the SDK yourself, read the code well enough to ask the right question, and hold your own in a design review.
• Ability to do real market research and form a product strategy from it, rather than execute one handed to you. This includes time spent directly with users in their own environment.
• Comfort defining success metrics and using data to decide what to build next.
• Ability to move quickly, decide with incomplete information, wear whatever hat the week requires, and change direction when the evidence changes.
• Experience working with senior leadership, including setting direction and disagreeing well.
• Hands-on interest in hardware, IoT, embedded systems, or similar physical systems. Professional robotics experience is not required.

The salary for this role is between $180K - $240K /year.

Full-time Benefits

Viam's base salary range for this role is posted above. In addition to cash compensation, Viam offers a comprehensive Total Rewards package that includes equity grants, health benefits, and more.

• 100% covered medical/dental/vision insurance plans, commuter benefits
• 25 days paid vacation and generous holiday observances
• Free lunch every day that you're in the office
• One Medical Membership
• Citi Bike memberships
• Monthly wellness stipend to be used for a variety of fitness-related items like gym memberships, fitness classes, fitness equipment, and more
• Paid parental leave
• Reproductive Health Benefits, including Fertility Benefits and Abortion Access Travel Benefits
• Yearly Learning and Development Budget for your own personal learning goals

Values

• Vision Driven
• Collaborate Openly
• Act Decisively
• Succeed Through Diversity
• Hold Ourselves Accountable
• Lead with Curiosity