Senior Product Manager, Personalized Guidance

Peloton; New York (NY); Hybrid; USD 173,000 - 204,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Disability insurance

Mental health services

401k matching

Tuition reimbursement

Employee stock purchase plan

Parental leave

Child care discounts

Peloton Digital access

Commuter benefits

Pet insurance

Job summary

Peloton is seeking an experienced Senior Product Manager to define strategy and drive execution for Personalized Guidance, Peloton IQ features that personalize coaching and fitness paths for millions of Members across devices and apps.

The role involves leading strategy with cross-functional teams, anchoring decisions in data, and navigating AI/ML product challenges to deliver the most personalized digital wellness experience on the market.

Qualifications

• 5+ years of Product Management experience, with 1-2 years focused on AI/ML products and a track record of driving measurable impact on user growth and engagement.
• Experience with search, complex metadata and ML-based recommendation systems.
• Direct experience shipping consumer AI products, understanding conversational interfaces and balancing model cost, latency and accuracy.
• Experience partnering cross-functionally to define quantitative evaluations for AI products to ensure they are accurate, safe and aligned with the brand.
• Exceptional communication skills, especially translating needs from experts in other fields into strategy and features.
• Strong UX sensibility and experience triaging and responding to user feedback.
• Self-starter; ability to act autonomously and drive initiatives.
• Strong quantitative, analytical, and problem-solving skills.
• Constant attention to detail.

Responsibilities

• Lead strategy and execution for key Personalized Guidance features, creating product experiences that drive engagement and improve outcomes.
• Partner with Content and Marketing to align content with product features to maximize member value and attract new subscribers.
• Collaborate with Fitness Experts, User Research and Analytics to ground roadmaps in user needs and fitness science.
• Define and monitor success metrics; provide data-driven insights to inspire new features and experiments.
• Coordinate with other Software PMs to ensure a holistic connected experience across features and content.
• Translate product requirements into engineering requirements and testing criteria; participate in user acceptance testing.

Skills

AI/ML product

Product strategy

Cross-functional collaboration

User research

Analytics

UX sensitivity

Communication

Autonomous/self-starter

Problem solving

Attention to detail

Job description

ABOUT THE ROLE

Peloton is seeking an experienced Senior Product Manager to support strategy and execution for Personalized Guidance, the suite of Peloton IQ features that serve as the “brain” of our products to understand member’s wellness goals, create unique fitness paths for each member and offer feedback and motivation to achieve them.

In this high-impact IC (Individual Contributor) role, you will create the vision for how we leverage user data and fitness expertise to provide personalized coaching to millions of Members across Connected Fitness devices and Apps. The ideal candidate will feel comfortable driving both product strategy and execution and is excited to navigate the changing landscape of AI technologies. They will report to the Director of Product Management and collaborate closely with cross-functional teams including Design, Engineering, Content and Marketing to deliver the most personalized digital wellness experience on the market.

RESPONSIBILITIES

• Lead strategy and execution for key Personalized Guidance features, creating innovative product experiences that drive engagement and improve fitness outcomes.
• Partner with Content and Marketing to align content programming with product features that help current members get the most value from their membership and attract new subscribers.
• Work with Fitness Experts, User Research and Analytics to develop a deep understanding of both our Members and the fitness space to ensure the product roadmap is grounded in user needs and fitness science.
• Define and monitor success metrics and offer data-driven insights to inspire new features and experiments that increase engagement.
• Collaborate closely with other Software PMs to ensure a holistic connected experience across features and content types.
• Drive features to launch by translating product requirements into engineering requirements and testing criteria, performing User Acceptance Testing and designing experiments in collaboration with Engineering, Program Management and Analytics partners.

QUALIFICATIONS

• 5+ years of Product Management experience, with 1-2 years focused on AI/ML products and a record of driving measurable impact on user growth and engagement.
• Experience with search, complex metadata and ML-based recommendation systems.
• Direct experience shipping consumer AI products, understanding of the nuances of building conversational interfaces and balancing tradeoffs between model cost, latency and accuracy.
• Experience partnering cross-functionally to define quantitative evaluations for AI products to ensure they are accurate, safe and aligned with the brand.
• Exceptional communication skills, especially the ability to work closely with experts in a different field, understand their needs and translate them into strategy, features and tools
• Strong UX sensibility and experience triaging and responding to user feedback.
• Highly collaborative and willing to give and accept constructive feedback
• Self starter; ability to act autonomously
• Strong quantitative, analytical, and problem solving skills
• Constant attention to detail

AS A BONUS

• Experience in consumer subscription models and driving growth through subscription-based features.
• Experience working on a consumer software product with integrated hardware.
• Experience in health and fitness, content streaming, or other related fields.

#LI-DD1
#LI-Hybrid

The base salary range represents the low and high end of the anticipated salary range for this position based at our New York City headquarters. The actual base salary offered for this position will depend on numerous factors including, without limitation, experience and business objectives and if the location for the job changes. Our base salary is just one component of Peloton’s competitive total rewards strategy that also includes annual equity awards and an Employee Stock Purchase Plan as well as other region-specific health and welfare benefits.

As an organization, one of our top priorities is to maintain the health and wellbeing for our employees and their family. To achieve this goal, we offer robust and comprehensive benefits including:

• Medical, dental and vision insurance
• Generous paid time off policy
• Short-term and long-term disability
• Access to mental health services
• 401k, tuition reimbursement and student loan paydown plans
• Employee Stock Purchase Plan
• Fertility and adoption support and up to 18 weeks of paid parental leave
• Child care and family care discounts
• Free access to Peloton Digital App and apparel and product discounts
• Commuter benefits and Citi Bike Discount
• Pet insurance and so much more!

Base Salary Range

$173,478—$203,837 USD

ABOUT PELOTON:

Peloton (NASDAQ: PTON) provides Members with expert instruction, and world class content to create impactful and entertaining workout experiences for anyone, anywhere and at any stage in their fitness journey. At home, outdoors, traveling, or at the gym, Peloton brings together innovative hardware, distinctive software, and exclusive content. Founded in 2012 and headquartered in New York City, Peloton has millions of Members across the US, UK, Canada, Germany, Australia, and Austria. For more information, visit www.onepeloton.com.

Peloton is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. Equal employment opportunity has been, and will continue to be, a fundamental principle at Peloton, where all team members, applicants, and other covered persons are considered on the basis of their personal capabilities and qualifications without discrimination because of race, color, religion, sex, age, national origin, disability, pregnancy, genetic information, military or veteran status, sexual orientation, gender identity or expression, marital and civil partnership/union status, alienage or citizenship status, creed, genetic predisposition or carrier status, unemployment status, familial status, domestic violence, sexual violence or stalking victim status, caregiver status, or any other protected characteristic as established by applicable law. This policy of equal employment opportunity applies to all practices and procedures relating to recruitment and hiring, compensation, benefits, termination, and all other terms and conditions of employment. If you would like to request any accommodations from application through to interview, please email: [e-mail].

At Peloton, we embrace technology, including AI, to enhance productivity and accelerate innovation in the work we do for our members. However, in our hiring process, our priority remains in getting to know you and your unique qualifications. To ensure a fair and equitable process, we do not permit the use of AI tools during any stage of the application and interview process. In considering you as an applicant, we want to understand your skills, experiences, and motivations without mediation through an AI system. We also want to directly assess your communication skills without the use of an AI tool.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act, the City of Los Angeles Fair Chance Initiative for Hiring Ordinance and the San Francisco Fair Chance Ordinance, as applicable to applicants applying for positions in these jurisdictions.