Senior Product Manager – OTR Payments & Experience

WEX Inc.; Portland (ME); Remote; USD 113,000 - 150,000; Full time

Job summary

An established industry player is seeking a Senior Product Manager to lead innovative OTR payment solutions. This role involves enhancing transaction processing, fraud prevention, and digital experiences across platforms. You will mentor a team, define strategic roadmaps, and ensure the platform remains competitive and customer-centric. If you possess a strong background in payments and a passion for driving impactful initiatives, this is an exciting opportunity to elevate your career while making a significant impact in the payments landscape.

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Retirement Savings Plan

Paid Time Off

Tuition Reimbursement

Qualifications

• 5+ years of product management experience in payments or fintech.
• Strong analytical skills for data-driven decision-making.

Responsibilities

• Lead a team of product managers on payment-related initiatives.
• Define and execute strategy for OTR payments and fleet experience.

Skills

Product Management

Payments Solutions

Fleet Payments

Fraud Prevention

Data Analysis

Cross-functional Collaboration

Customer Experience

Education

Bachelor's Degree

Advanced Degree

Tools

API Integrations

Digital Platforms

Job description

Senior Product Manager – OTR Payments & Experience

Senior Product Manager – OTR Payments & Experience

Apply locations Portland, ME Bay Area, CA Washington DC Chicago, IL Boston, MA time type Full time posted on Posted 3 Days Ago job requisition id R17767

Location:
Remote, with a requirement to reside within 30 miles of one of the following locations: Portland, ME; Boston, MA; Chicago, IL; Washington, DC; Dallas, TX; or San Jose, CA.

About WEX & The Role

WEX is a leading payments and technology company dedicated to simplifying business operations through innovative payment solutions. As part of our mission to enhance and modernize OTR payments, we are looking for a Senior Product Manager – OTR Payments & Experience to lead a team of product managers in driving the strategy, development, and execution of our core OTR payments platform.

This role will be responsible for leading a team to enhance transaction processing, fraud prevention, and digital fleet payment solutions across web and mobile platforms. As the OTR industry becomes increasingly competitive, modernizing our payments and experience platform is critical to maintaining WEX’s leadership position. The ideal candidate will have experience in the OTR industry, with a strong understanding of fleet payments, customer needs, and industry-specific challenges.

About the Team & Impact

As a Senior Product Manager, you will not only define the vision for OTR payments and digital experience solutions but also lead and mentor a team of product managers to execute on key initiatives. This role will be instrumental in ensuring our platform remains competitive, scalable, and customer-centric, improving adoption, retention, and transaction efficiency.

What You’ll Do:

• Lead, mentor, and develop a team of product managers, driving execution across multiple payment-related initiatives.
• Define and execute the strategy, roadmap, and vision for OTR payments and fleet experience products.
• Modernize our payments platform to improve transaction efficiency, security, and fraud prevention while enhancing the customer experience.
• Work cross-functionally with engineering, risk, sales, and operations teams to ensure seamless execution and delivery of high-impact initiatives.
• Use data-driven insights to inform decision-making, optimize product performance, and prioritize features that drive revenue growth.
• Enhance digital experiences across web and mobile platforms to increase customer adoption and retention.
• Stay ahead of industry trends, regulatory changes, and competitive dynamics to ensure WEX remains at the forefront of OTR payments innovation.
• Foster a culture of accountability, continuous learning, and customer-driven innovation within the product team.

How You’ll Lead:

• Strategic Thinker: Define and execute bold, forward-looking strategies for OTR payments.
• People Leader: Inspire and develop a high-performing team of product managers, fostering career growth and execution excellence.
• Customer Obsessed: Deeply understand customer pain points and leverage insights to drive innovation.
• Results-Oriented: Establish measurable goals, track success using data, and drive continuous improvement.
• Insights-Driven: Utilize qualitative and quantitative insights to optimize product performance.
• Trusted Partner: Work collaboratively across teams to align priorities and deliver results.

What You’ll Bring:

• 5+ years of product management experience, preferably in payments, fintech, or B2B SaaS.
• Experience in the OTR industry is highly preferred, with knowledge of fleet payments, merchant partnerships, and industry-specific challenges.
• Proven ability to manage and develop product teams, driving execution across multiple initiatives.
• Strong track record of launching and scaling payment solutions, increasing transaction volume, and enhancing customer experience.
• Experience modernizing payment platforms, implementing fraud prevention strategies, and optimizing transaction workflows.
• Strong technical acumen with an understanding of payment processing, API integrations, and digital platforms.
• Ability to define and execute product strategy while ensuring operational excellence.
• Strong analytical and financial skills, using data to make informed decisions and measure success.
• Excellent cross-functional collaboration skills, working closely with engineering, sales, and risk teams.
• Strong communication and storytelling abilities, with the ability to influence stakeholders at all levels.
• Bachelor’s degree required; an advanced degree is a plus.

This is a high-impact leadership role, offering the opportunity to manage a team, drive modernization, and elevate WEX’s competitive position in OTR payments. If you have experience in OTR and are passionate about leading teams to deliver innovative payment solutions, we’d love to hear from you!

The base pay range represents the anticipated low and high end of the pay range for this position. Actual pay rates will vary and will be based on various factors, such as your qualifications, skills, competencies, and proficiency for the role. Base pay is one component of WEX's total compensation package. Most sales positions are eligible for commission under the terms of an applicable plan. Non-sales roles are typically eligible for a quarterly or annual bonus based on their role and applicable plan. WEX's comprehensive and market competitive benefits are designed to support your personal and professional well-being. Benefits include health, dental and vision insurances, retirement savings plan, paid time off, health savings account, flexible spending accounts, life insurance, disability insurance, tuition reimbursement, and more. For more information, check out the "About Us" section.

Pay Range: $113,000.00 - $150,000.00

About Us

WEX is a global commerce platform that helps businesses solve for operational complexities like employee benefits, managing and mobilizing fleets, and streamlining payments.

With over 6,500 employees, we work with large and small companies in more than 200 countries and territories, and can tailor our services to meet the unique needs of their businesses.

We hire people who share our passion for continuous innovation and client service that is unparalleled in the industry. Offering comprehensive and market competitive benefits, our offerings are designed to support your personal and professional well-being. If you’re looking for a growing career - come be part of WEX today. To learn more about our employee benefits, please click here.

WEX is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, sexual orientation, gender identity, protected veteran status, disability or other protected status. WEX promotes a drug-free workplace.

Qualified individuals with a disability have the right to request a reasonable accommodation. If you require a reasonable accommodation as a result of your disability at any point in the job application process, please submit your request through our Reasonable Accommodation Request Form. This form is for accommodation requests only and cannot be used to inquire about the status of applications.