Senior Product Manager, Money Movement Experiences

Wwshemi; Menlo Park (CA); Sur place; USD 166 000 - 195 000; Plein temps

Avantages offerts par ce poste

Health insurance

Equity ownership

401(k) matching

Paid time off

Résumé du poste

Robinhood is seeking a Senior Product Manager for Money Movement Experiences in Menlo Park, CA. The role drives the end-to-end customer journey for moving money, spanning mobile and web, with close collaboration across design, engineering, legal, and operations.

You will own the vision, manage end-to-end launches, and focus on frictionless, compliant experiences that delight customers. Office attendance is expected at least 3 days per week.

Qualifications

• Bachelor's, Master's, or equivalent experience.
• Shipping consumer products that customers love.
• Experience collaborating with design from concept to launch.
• Attention to detail and strong product taste.
• Fintech or payments experience is a plus.
• High technical empathy and collaboration with engineering.

Responsabilités

• Define long-term product vision and roadmap for money movement customer experience.
• Lead zero-to-one product initiatives from concept to launch.
• Partner with design to shape the work and uphold a high bar for craft.
• Drive improvements in funnel conversion and customer satisfaction using research and analytics.
• Partner with engineering and platform teams to deliver reliable, fast experiences.
• Work with compliance, legal, and fraud teams to ensure regulatory alignment.

Connaissances

Product management

Design collaboration

Attention to detail

Fintech/payments experience

Technical empathy

User research & analytics

Stakeholder alignment

Formation

Bachelor's degree

Master's degree

Description du poste

Senior Product Manager, Money Movement Experiences

This listing's locations Menlo Park, CA; New York, NY

Compensation USD 166000–195000 (period not stated)

Department: Customer Trust and Safety

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Join us in building the future of finance.

Our mission is to democratize finance for all. An estimated $124 trillion of assets will be inherited by younger generations in the next two decades. The largest transfer of wealth in human history. If you’re ready to be at the epicenter of this historic cultural and financial shift, keep reading.

Senior Product Manager, Money Movement Experiences

Join us in building the future of finance.

Our mission is to democratize finance for all. An estimated $124 trillion of assets will be inherited by younger generations in the next two decades. The largest transfer of wealth in human history. If you're ready to be at the epicenter of this historic cultural and financial shift, keep reading.

About the team + role

We are building an elite team, applying frontier technologies to the world's biggest financial problems. We're looking for bold thinkers. Sharp problem-solvers. Builders who are wired to make an impact. Robinhood isn't a place for complacency, it's where ambitious people do the best work of their careers. We're a high-performing, fast-moving team with ethics at the center of everything we do. Expectations are high, and so are the rewards.

The Money Movement team builds the products that let customers move money and assets into, out of, and within Robinhood. Our work spans the infrastructure and partner integrations underneath and the experiences customers see on top, and we partner closely with design, data science, compliance, and fraud. Moving money is where customers decide whether they trust a product, and we want it to feel as good as investing.

We care a lot about removing friction. A transfer should be fast and easy to follow, with the kind of polish customers notice. Everything else customers do at Robinhood starts here, so we want it to be something they enjoy.

As a Senior Product Manager on the customer experience side of Money Movement, you will set the vision for how moving money feels and deliver experiences customers find clear and delightful. You will lead zero-to-one launches, own the end-to-end journey across mobile and web, and sweat the details, from the copy and motion to the states in between. You will partner with design, engineering, legal, and operations to ensure what we ship is compliant and a pleasure to use.

This role is based in our Menlo Park, CA office with in-person attendance expected at least 3 days per week.

At Robinhood, we believe in the power of in-person work to accelerate progress, spark innovation, and strengthen community. Our office experience is intentional, energizing, and designed to fully support high-performing teams.

What you'll do

• Define the long-term product vision and roadmap for Robinhood's money movement customer experience, spanning funding, deposits, withdrawals, and transfers
• Lead zero-to-one product initiatives that make moving money faster and more delightful, from first concept through launch
• Partner closely with design to shape the work, give and receive sharp critique, and hold a high bar for craft and interaction detail
• Drive significant improvements in funnel conversion, transaction success, and customer satisfaction by finding friction and failure points in the journey and using research, experimentation, and analytics to prioritize
• Partner with engineering and the platform teams that own our payment rails and vendor integrations to turn platform capabilities into reliable, fast customer-facing experiences
• Work with compliance, legal, and fraud teams to ensure every experience meets regulatory requirements without compromising the customer experience

What you bring

• Bachelor's, Master's, or equivalent experience
• 5+ years of experience in a product management role, with a proven track record of shipping consumer products that customers love, ideally mobile-first
• A history of close collaboration with design: you partner with designers from concept to launch, give and receive sharp critique, and hold a high bar for craft
• Exceptional attention to detail and strong product taste, with examples of experiences you shaped where polish made a measurable difference
• Experience in fintech, payments, or another regulated consumer space is a plus; you do not need to be a payments expert, and you will learn the rest quickly
• High technical empathy and experience partnering closely with engineering to resolve complex tradeoffs and deliver clean user experiences
• Familiarity using user research, experimentation, and product analytics to guide decision making
• Demonstrated ability to navigate extreme ambiguity, formulate opinionated product recommendations, and drive alignment across senior stakeholders
• A strong sense of urgency and speed, high standards, and a strong work ethic: you always bring your best and expect your colleagues to do the same
• Clear communication skills and the ability to work effectively with design, engineering, operations, and external partners

What we offer

• Challenging, high-impact work to grow your career.
• Performance-driven compensation with multipliers for outsized impact, bonus programs, equity ownership, and 401(k) matching.
• Best-in-class benefits to fuel your work, including 100% paid health insurance for employees with 90% coverage for dependents.
• Lifestyle wallet: a highly flexible benefits spending account for wellness, learning, and more.
• Employer-paid life & disability insurance, fertility benefits, and mental health benefits.
• Time off to recharge including company holidays, paid time off, sick time, parental leave, and more!
• Exceptional office experience with catered meals, events, and comfortable workspaces.

In addition to the base pay range listed below, this role is also eligible for bonus opportunities + equity + benefits.

Base pay for the successful applicant will depend on a variety of job-related factors, which may include education, training, experience, location, business needs, or market demands. The expected base pay range for this role is based on the location where the work will be performed and is aligned to one of 3 compensation zones. For other locations not listed, compensation can be discussed with your recruiter during the interview process.

Base Pay Range:

Zone 1 (Menlo Park, CA; New York, NY; Bellevue, WA; Washington, DC)

$166,000-$195,000 USD

Zone 2 (Denver, CO; Westlake, TX; Chicago, IL)

$146,000-$172,000 USD

Zone 3 (Lake Mary, FL; Clearwater, FL; Gainesville, FL)

$129,000-$152,000 USD

Click here to learn more about our Total Rewards, which vary by region and entity.

If our mission energizes you and you’re ready to build the future of finance, we look forward to seeing your application.

AI Usage Disclosure: Robinhood uses artificial intelligence (AI) tools to support parts of our recruiting process. These tools enhance the efficiency and consistency of our hiring process; however, all hiring decisions are made by our hiring teams.

Robinhood provides equal opportunity for all applicants, offers reasonable accommodations upon request, and complies with applicable equal employment and privacy laws. Inclusion is built into how we hire and work-welcoming different backgrounds, perspectives, and experiences so everyone can do their best. Please review the Privacy Policy for your country of application.