Senior Product Manager | Mobile

8am; Oregon; Hybrid; USD 120,000 - 180,000; Full time

Job summary

8am is seeking a Senior Product Manager to own mobile across its brand portfolio. You will define the mobile strategy, decide what to fix, rebuild, consolidate, or retire in apps, and lead a small two-engineer team to ship rapidly.

You will spend significant time with customers, gathering insights via interviews and on-site visits, turning signals into actionable plans for mobile health, payments, and activation across MyCase, CasePeer, LawPay, and more.

Qualifications

• 6+ years of product management experience in B2B SaaS.
• 3+ years owning native iOS/Android or cross‑platform mobile.
• Experience leading a small engineering team.
• Comfort prototyping with AI tools and validating with customers.

Responsibilities

• Own the mobile product strategy across 8am brands and decide on fixes, rebuilds, consolidations, or retirements.
• Spend at least four hours weekly with customers (interviews, on-site visits, reviews, and support data) to translate signals into mobile priorities.
• Define the jobs mobile must do well for solo and small firms, including payments, case and client management, time capture, and document handling.
• Build the business case and success metrics for mobile tied to retention, payments, and activation.
• Prototype ideas with AI tools, lead a two-engineer squad, and ship in fast cycles.
• Partner with AI Platform and Payments teams to bring mobile capabilities to all products.

Skills

Product management

Mobile product

B2B SaaS

Customer interviews

Cross-functional leadership

Tools

Claude AI

Job description

It's a new day with a new opportunity at 8am!

About the role:

We're looking for a Senior Product Manager to own mobile at 8am. The solo and small firms we serve increasingly run their practices from their phones, and our mobile apps need a dedicated owner. You'll start close to zero: decide what our existing apps should become, find out what professionals truly need on the go, and build a small, AI-native team that ships fast.Mobile is a core surface for 8am IQ, our AI platform. You'll bring 8am IQ to the phone so a professional can get work done across MyCase, CasePeer, LawPay, and the rest of 8am's products from wherever they are. You'll also make getting paid as simple as a tap, no matter which 8am product a customer uses.This is a hands-on role. You'll lead a deliberately small team of two engineers. You'll be expected to prototype with AI tools, put those prototypes in front of customers, and come back with evidence, not just documents. You'll join the AI Platforms team, reporting to the VP, Product, AI Platforms.In your first 30 days, you'll have talked with dozens of customers and audited our current apps. By 90 days, you'll have a mobile strategy and customer-tested prototypes ready for engineering. Within 6 months, you'll have shipped meaningful improvements and set a clear path for what mobile becomes at 8am.

Why you'll love this role

You'll own a product area end to end and shape what mobile becomes at 8am.You'll work on a team at the center of 8am's AI strategy, with the tools and freedom to build in an AI-native way.You'll ship fast with a small team and see your work reach customers quickly.

About us:

At 8am, our vision is to power a world where professionals thrive. We start every day on a mission to empower professionals with the most trusted, innovative technology to deliver world-class outcomes for their clients and exceptional financial results for their business. They count on our purpose-built solutions to simplify operations, ensure compliance, and fuel profitable growth, so they can focus on their clients and do more of the work that matters.Founded in 2005, 8am (formerly AffiniPay) is the professional business platform built to help legal, accounting, and other client-focused professionals run stronger, more profitable businesses. Today, more than 250,000 professionals across the U.S. trust 8am to help them work smarter, serve clients better, and unlock their full potential. We have been recognized as one of Inc 5000's fastest growing companies in the U.S. for 13 years in a row, and as a result, our teams continue to grow as well!

What you'll do:Mobile strategy and discovery

Own the mobile product strategy across 8am's brands. Decide what to fix, rebuild, consolidate, or retire in our existing apps, and where a new experience earns its place.Spend at least four hours a week with customers: interviews, on-site visits, call reviews, and NPS and support data. Turn that signal into a clear picture of what professionals need on the go.Define the jobs mobile must do well for solo and small firms, such as getting paid, staying on top of cases and clients, capturing time and documents, and acting on what 8am IQ surfaces.Build the business case and success metrics for mobile, tied to retention, payments volume, and continued product activation.

AI-native building and delivery

Prototype ideas yourself with AI tools such as Claude, and test them with customers before engineering builds anything.Lead a two-engineer squad that works in small scopes, fast cycles, and frequent releases.Partner with the AI Platform team to bring 8am IQ to mobile: agents and tools that act across our products, with the permissions and audit trail legal and accounting professionals require.Partner with the Payments team to bring mobile payment experiences, such as tap to pay, to customers on any 8am product.Own app quality and release health: App Store and Google Play releases, ratings and reviews, crash and performance metrics, and mobile analytics.

Cross-functional leadership and influence

Work with Product Marketing, Sales, and Customer Success to launch, message, and drive adoption, so what we ship reaches the market.Align with the MyCase, CasePeer, LawPay, and Docketwise product teams so mobile reflects each brand's core workflows without duplicating work.Share strategy and progress with leadership and the wider company, ideally through live demos.

About you:

6+ years of product management experience in B2B SaaS, including at least 3 years owning a native iOS/Android or cross-platform mobile