Senior Product Manager- Messaging Solutions

TransUnion; Boca Raton (FL); Hybrid; USD 120,000 - 160,000; Full time

Job summary

TransUnion is seeking a Senior Product Manager for Messaging Solutions to lead customer‑facing product work across enterprise messaging services. You’ll translate needs into scalable offerings, and collaborate with engineering, legal, and finance to guide reviews and demos.

Hybrid role with two in‑office days weekly. Requirements: 5+ years in product management for tech products from concept to launch; experience with SaaS or communications; roadmaps, requirements, and Agile practices; strong

Qualifications

• Bachelor’s degree in a related field.
• 5+ years of Product Management delivering technology products from concept through launch.
• Experience with SaaS, communications, data, analytics, cybersecurity, or enterprise software products.
• Experience developing product roadmaps, defining requirements, and working in Agile environments.
• Strong analytical and strategic thinking with a data-driven approach.
• Excellent communication and stakeholder management, including executive presentations.
• Ability to influence cross-functional teams and manage competing priorities.

Responsibilities

• Define and manage product vision, strategy, and roadmap aligned to business objectives.
• Gather customer, market, and stakeholder requirements and translate into priorities.
• Partner with Engineering and Data Science to deliver scalable capabilities.
• Evaluate market trends, competitive offerings, and regulatory requirements.
• Develop business cases and prioritize investments driving value and growth.
• Monitor product performance and adoption metrics for optimization.
• Lead cross-functional initiatives across technology, operations, and customer teams.
• Support product launches, customer engagements, partnerships, and go-to-market activities.
• Champion innovation in AI, analytics, automation, trust, and communications tech.

Skills

Product management

SaaS

Agile

Stakeholder mgmt

Data-driven

Executive communication

Cross-functional

Communication

Strategic thinking

Product roadmap

Education

Bachelor’s degree in related field

Job description

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Team Overview

The Senior Product Manager, Messaging Solutions will lead customer-facing product work across enterprise messaging services, translating customer needs and technical requirements into scalable offerings. This role will partner across engineering, legal, finance, and other internal teams to guide products through technical and business reviews, support customer demonstrations, and strengthen messaging capabilities.This is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week.

Role Overview and Core Responsibilities

• Define and manage product vision, strategy, and roadmap aligned to business objectives.
• Gather customer, market, and stakeholder requirements and translate them into product priorities.
• Partner with Engineering and Data Science teams to deliver scalable, data-driven product capabilities.
• Evaluate market trends, competitive offerings, customer needs, and regulatory requirements.
• Develop business cases and prioritize investments that drive customer value and commercial growth.
• Monitor product performance and customer adoption metrics to identify opportunities for optimization.
• Lead cross-functional initiatives involving technology, operations, commercial, and customer-facing teams.
• Support product launches, customer engagements, strategic partnerships, and go-to-market activities.
• Champion innovation in AI, analytics, automation, trust, and communications technologies.

Required Knowledge and Experiences

• Bachelor’s degree in Business, Engineering, Computer Science, Telecommunications, or a related field.
• 5+ years of Product Management experience delivering technology products from concept through launch.
• Demonstrated success building SaaS, communications, data, analytics, cybersecurity, fraud prevention, or enterprise software products.
• Experience developing product roadmaps, defining requirements, and working within Agile development environments.
• Strong analytical and strategic thinking capabilities with a data-driven approach to decision-making.
• Excellent communication and stakeholder management skills, including executive-level presentations.
• Ability to influence across cross-functional teams and manage competing priorities.
• Experience with messaging platforms, communications technologies, telecommunications, customer engagement solutions, fraud prevention, AI/ML technologies, or related domains is preferred.

Benefits that support every part of your life:

At TransUnion, we design benefits to help youfeel well, do well, and plan well—from day one.

For Your Health : Enjoyday-one eligibilityfor medical, dental, and vision coverage, plus supplemental plan options. Spousal, domestic partner, and other eligible dependent coverage is available on select plans. Choose tax‑advantagedHSAandFSAaccounts to make everyday care more affordable.

For Your Protection : We’ve got your back withcompany‑paid basic life and AD&D, optionalvoluntary life and AD&Dfor you and your family, andshort‑ and long‑term disability. You can also opt into alegal plan,pet insurance, andtravel accident coverage.

For Your Family : Fromadoption assistance and fertility planning coveragetocaregiver support, we’re here for every chapter. AccessDependent Care FSA for possibility of an employer match, a complimentaryCare@Workmembership, andup to 12 weeks of paid parental leavewith eligibility for a thoughtful, gradual return.

For Your Future : Build toward what’s next with our401(k) with employer matchandEmployee Stock Purchase Plan (ESPP). Tapfinancial wellness resources,career coaching, and optionallong‑term care insuranceto plan confidently.

For You : Grow and recharge withtuition reimbursement,flexible time off for exempt employees or paid time off for nonexempt employees, up to 12 paid holidays per year, commuter benefits, employeediscounts,charitable gift matching, andpaid volunteer time off, plus corporate volunteer events that make it easy to give back.

For Your Wellness : Access24/7 supportincluding professionaltherapy,coaching, and emotional well‑being programs alongside guided meditation and resources that supportphysical, mental, social, and financial wellness.

We are committed to being a place where diversity is not only present, it is embraced. As an equal opportunity employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability status, veteran status, genetic information, marital status, citizenship status, sexual orientation, gender identity or any other characteristic protected by law. Additionally, in accordance with Section 503 of the Rehabilitation Act of 1973 and the Vietnam Era Veterans’ Readjustment Assistance Act of 1974, TransUnion takes affirmative action to employ and advance in employment qualified individuals with a disability and protected veterans in all levels of employment and develops annual affirmative action plans. Components of TransUnion’s Aff **[truncated]** ---