Senior Technical Product Manager, Messaging Platforms

The New York Times; New York (NY); On-site; USD 144,000 - 165,000; Full time

Benefits offered by this job

Medical, dental, and vision benefits

Flexible Spending Accounts

Company-matching 401(k) plan

Paid vacation and sick days

Paid parental leave

Tuition reimbursement

Professional development programs

Job summary

A leading media organization is seeking a Senior Product Manager to enhance their integrated messaging platform. This role involves defining the product roadmap, collaborating with diverse teams, and driving product innovation, catering to a vast audience. Candidates should have 7+ years of experience in product management, with a focus on data products and AI/ML. The annual compensation ranges from $144,000 to $165,000, with benefits including medical, dental, and professional development programs. The position is hybrid based in New York City.

Qualifications

• 7+ years of product management experience, including data products and analytics platforms.
• Experience with channel strategy and marketing technology.
• Proficiency in data analytics and leveraging AI/ML for personalization.

Responsibilities

• Define and lead the product roadmap for integrated messaging.
• Collaborate with teams to gather requirements and prioritize features.
• Champion data governance practices and manage metadata effectively.

Skills

Product management

Data architecture

Marketing technology

AI/ML products

Agile development

Tools

SQL

Cloud-based technologies

Job description

The mission of The New York Times is to seek the truth and help people understand the world. That means independent journalism is at the heart of all we do as a company. It’s why we have a world‑renowned newsroom that sends journalists to report on the ground from nearly 160 countries. It’s why we focus deeply on how our readers will experience our journalism, from print to audio to a world‑class digital and app destination. And it’s why our business strategy centers on making journalism so good that it’s worth paying for.

Mission Overview & Responsibilities

The Messaging Platforms group builds the infrastructure that powers The New York Times’ real‑time relationship with millions of readers through a multi‑channel messaging ecosystem. Our messaging platform is designed to foster habit formation and deepen engagement with the journalism that matters most, delivering personalized and relevant news to subscribers at every stage of their journey. As the Senior Product Manager and strategic driver for Integrated Messaging, you will bridge editorial and marketing goals with product innovation to transition our platform toward a unified messaging ecosystem. You will mature our foundational push capabilities while building the extensible infrastructure to enable D2C messaging (e.g., WhatsApp, SMS) and emerging customer messaging surfaces. You will tailor high‑stakes notifications to meet our readers’ essential needs – from fostering habits in Games and Cooking, to delivering breaking news in News and The Athletic, to providing timely updates in Wirecutter – ensuring The Times remains an indispensable, trusted resource that helps millions understand the world better. This is a hybrid role based in New York City.

Responsibilities

• Define and lead the product roadmap for onboarding Push and other new channels to the NYT’s integrated messaging platform
• Communicate product vision, strategy, and progress to partners
• Collaborate with engineering, design, data, and editorial teams to gather requirements and prioritize features
• Lead the product development lifecycle from conception to launch, ensuring delivery and high‑quality results
• Stay current with industry trends and latest technologies in martech, data systems, and AI/ML
• Work with a team of engineers and designers, promoting a collaborative and outcomes‑based team culture
• Champion data governance best practices and solve practical problems related to managing metadata and protecting NYT’s IP across a large and diverse corpus of content
• Demonstrate support and understanding of our value of journalistic independence and a strong commitment to our mission to seek the truth and help people understand the world
• Report to the Executive Product Director

Basic Qualifications

• 7+ years of product management experience, including data products, analytics platforms, AI/ML products, or data‑intensive software
• Experience with marketing technology and channel strategy
• Proficiency in data architecture and product analytics (funnel, cohort, and attribution) with a proven ability to leverage AI/ML to personalize end‑to‑end journeys across messaging channels and in‑product touchpoints
• Experience launching and managing complex software and data products
• Experience communicating product updates, milestones, and progress to internal and external partners
• Experience working with engineering teams in an Agile development environment
• Experience driving subscriber impact at scale by applying a product‑led growth mindset and multi‑channel messaging strategy

Preferred Qualifications

• Proficiency with SQL
• Experience with cloud‑based technologies

Compensation and Benefits

The annual base pay range for this role is $144,000 - $165,000 USD. For roles in the U.S., you may be eligible for variable pay, such as an annual bonus and restricted stock. Benefits may include medical, dental, and vision benefits, Flexible Spending Accounts, a company‑matching 401(k) plan, paid vacation, paid sick days, paid parental leave, tuition reimbursement, and professional development programs.

For roles outside the U.S., information on benefits will be provided during the interview process.

The New York Times Company is committed to being the world’s best source of independent, reliable, and quality journalism. We embrace a diverse workforce that has a broad range of backgrounds and experiences across our ranks, at all levels of the organization. We encourage people from all backgrounds to apply.

We are an Equal Opportunity Employer and do not discriminate on the basis of an individual's sex, age, race, color, creed, national origin, alienage, religion, marital status, pregnancy, sexual orientation or affectional preference, gender identity and expression, disability, genetic trait or predisposition, carrier status, citizenship, veteran or military status and other personal characteristics protected by law. All applications will receive consideration for employment without regard to legally protected characteristics. The U.S. Equal Employment Opportunity Commission (EEOC)’s Know Your Rights Poster is available here.

The New York Times Company will provide reasonable accommodations as required by applicable federal, state, and/or local laws. Individuals seeking an accommodation for the application or interview process should email [e-mail]. Emails sent for unrelated issues, such as following up on an application, will not receive a response.