Senior Product Manager, KYC Fraud & Risk (Hybrid)

Trulioo; San Francisco (CA); Hybrid; USD 180,000 - 240,000; Full time

Benefits offered by this job

Health/dental/vision coverage

Retirement plans with company match

Paid time off

Education & training stipend

Headspace wellness subscription

Employee Resource Groups

Job summary

Trulioo is seeking a Senior Product Manager to lead the KYC Fraud & Risk product line. You will own the end-to-end lifecycle from strategy to launch, partnering with ML and data teams to deliver scalable risk scoring and fraud prevention capabilities for global onboarding.

You will collaborate with Sales, Legal, and Compliance to navigate regulatory requirements while driving product value. This is a hybrid role with Vancouver-based offices and flexible work arrangements.

Qualifications

• 8+ years of product management experience, with heavy focus on KYC, identity verification, fraud detection, or risk decisioning in FinTech/RegTech/Payments/Financial Services.
• Deep domain expertise in KYC fraud including synthetic identity fraud, document fraud, account takeover, and consumer onboarding risk.
• Hands-on experience with ML/Data Science teams: defining model requirements, interpreting outputs, feedback loops, translating insights into features.
• Proven track record of end-to-end product roadmap ownership in agile environments, influencing cross-functional teams.
• Strong analytical and problem-solving skills; ability to structure ambiguous problems and deliver increments.
• Excellent oral and written communication; explaining complex topics clearly to diverse audiences.
• Experience with third-party data providers such as credit bureaus, identity data networks, or risk data vendors.
• Bachelor's degree in STEM/Business or equivalent experience

Responsibilities

• Own and evolve the multi-quarter roadmap for KYC fraud and risk solutions, balancing customer urgency, business value, and technical feasibility.
• Define product vision aligned with broader platform strategy and communicate roadmaps internally and to partners/customers.
• Conduct rigorous market evaluations and competitive analyses to inform build/partner/buy decisions.
• Lead cross-functional squads to deliver fraud/risk capabilities within expected timelines using agile methods.
• Serve as the primary voice of the customer through discovery interviews with financial services, fintech, and regulated industries.
• Monitor product performance metrics, client feedback, and escalations to drive continuous improvement post-launch.
• Decompose complex problems into incremental milestones and communicate changes to stakeholders.
• Collaborate with ML/Data Science to identify signals, validate model performance, and deliver explainable risk scores.

Skills

Product management

KYC/fraud domain

Data analysis

Cross-functional collaboration

Communication

Education

Bachelor's degree in STEM/Business or related field

Job description

Trulioo is seeking a Senior Product Manager to lead the KYC Fraud & Risk product line. You will own the end-to-end lifecycle from strategy to launch, partnering with ML and data teams to deliver scalable risk scoring and fraud prevention capabilities for global onboarding.

You will collaborate with Sales, Legal, and Compliance to navigate regulatory requirements while driving product value. This is a hybrid role with Vancouver-based offices and flexible work arrangements.