Senior Product Manager, Invoices & Payments

RB Global Inc.; Westchester (IL); Hybride; USD 130 000 - 170 000; Plein temps

Résumé du poste

Ritchie Bros. in United States seeks a Senior Product Manager to own the Invoices & Payments domain within Post-Sale Transaction Services.

You will ensure buyer invoices are accurate, adjustable, and clearly communicated, and that buyer payments are matched, reconciled, and resolved with minimal manual intervention. Collaborate with engineering, FinOps, finance, and operations to define priorities and deliver scalable invoicing logic, payment allocation, and refund/correction flows for internal

Qualifications

• 4+ years of experience leading business-critical product initiatives.
• Ability to think big and small, building incremental features and prototypes.
• Excellent written and verbal communication across technical and non-technical audiences.
• Reason through complex edge cases and translate ambiguous requirements into clear product specs.
• Experience with qualitative and quantitative customer data to inform decisions, balancing creative and analytical thinking.
• Experience in agile or iterative development environments.

Responsabilités

• Own the product vision, roadmap, and delivery for Invoices & Payments within Post-Sale Transaction Services.
• Define how buyer invoices are generated, adjusted, and communicated across operations, finance, and customer service.
• Own the business logic behind how payment types flow through the system and interact with open invoices.
• Ensure invoicing and payment outcomes are accurate, auditable, and scalable — not dependent on manual downstream fixes.
• Bridge the gap between operations needs and system capabilities.
• Partner with FinOps, accounting, and customer service to document processes and translate them into product requirements.
• Own the buyer-facing invoice experience and payment coordination across multiple outstanding invoices.
• Define refund logic and permissions for corrections.
• Inform payment method strategy and processor relationships.
• Collaborate with engineering, FinOps, and operations on edge cases and failure modes.

Connaissances

Product management

Analytical thinking

Communication

Agile development

Requirement gathering

Formation

Bachelor's degree

Outils

SQL

Oracle ERP

Description du poste

Ritchie Bros. in United States seeks a Senior Product Manager to own the Invoices & Payments domain within Post-Sale Transaction Services.

You will ensure buyer invoices are accurate, adjustable, and clearly communicated, and that buyer payments are matched, reconciled, and resolved with minimal manual intervention. Collaborate with engineering, FinOps, finance, and operations to define priorities and deliver scalable invoicing logic, payment allocation, and refund/correction flows for internal