Senior Director, Product Management

salesforce.com, inc.; Bellevue (WA); On-site; USD 218,000 - 365,000; Full time

Job summary

Salesforce is seeking a Senior Director of Product Management to lead and deliver the HyperForce runtime platform. You will define the vision, roadmap, and execution for our AI-first, multi-substrate foundation, guiding a PM team and collaborating with engineering, operations, and executive stakeholders to ensure scalable, enterprise-grade outcomes.

You’ll drive strategic alignment, foster internal adoption, and oversee metrics and reliability to support Salesforce’s Enterprise AI initiatives at

Qualifications

• 10+ years in product management, with senior leadership experience in infrastructure/platform domains.
• Proven ability to lead 3-5 product managers or more.
• Deep knowledge of cloud-native platforms, migrations, multi-tenant architectures.

Responsibilities

• Own end-to-end product strategy for core infrastructure platform.
• Lead and mentor a PM team of 3-5; drive delivery and outcomes.
• Align stakeholders across engineering, operations, and executives to ensure platform success.
• Define KPIs and reliability benchmarks; enable high-scale AI workloads.

Skills

Senior leadership

People management

Platform & infra

Cross-functional drive

AI infrastructure exposure

Executive communication

Job description

Job Category

Product

Job Details

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You're in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

The Experience

We are seeking a strategic and execution-minded Senior Director of Product Management with a strong builder mindset to lead the vision, roadmap, and delivery of our core platform infrastructure. In this role, you will lead a high-performing team of product managers responsible for building the runtime platform for HyperForce - our AI-First, next generation, multi-substrate foundation for Salesforce.

As a pivotal leader in our Engineering & Infrastructure organization, you will bridge the gap between industry direction complex platform capabilities, internal engineering teams, and customer-facing experiences. You will define how Hyperforce powers both internal Salesforce operations and external customer-facing products-including serving as the foundational platform layer upon which our company's Enterprise AI initiatives run.

• Strategic Vision & Roadmap: Own and execute the end-to-end product strategy for our core infrastructure platform, aligning platform capabilities with broader organizational and AI initiatives.
• Internal Platform Adoption: Work closely with cross-functional internal engineering, operations, and product teams to streamline onboarding and migration onto Hyperforce.
• Multi Substrate Customer engagement: Drive HyperForce multi substrate roadmap, customer and partner stakeholders to deliver on the multi substrate HyperForce vision.
• Support cutting edge AI work: Ensure our platform architecture reliably supports high-scale, next-gen AI workloads and data services across the enterprise.
• Team Leadership & Mentorship: Directly manage, hire, and develop a team of 3-5 Product Managers, fostering a culture of ownership, operational excellence, and user-centric platform design.
• Cross-Functional Stakeholder Alignment: Act as the primary liaison between infrastructure engineering, internal partner teams, and business executives to ensure seamless cross-team integration.
• Metrics & Operational Excellence: Establish KPIs, platform adoption metrics, and reliability benchmarks to measure product performance and velocity.

You’re Our Person If

• 10+ Years in Product Management: Proven track record in a senior product leadership role within Infrastructure, Cloud Services, Enterprise Architecture, or Developer Platforms.
• People Leadership: Experience directly managing and growing teams of 3-5+ Product Managers.
• Platform & Infrastructure Expertise: Deep technical domain knowledge in cloud-native platform migrations, enterprise scale, multi-tenant architectures, and developer ecosystems.
• Cross-Functional Influence: Demonstrated success leading large-scale internal alignment and migration efforts across matrixed engineering organizations.
• AI Infrastructure Exposure: Familiarity with hosting, scaling, or enabling AI/ML workloads on cloud infrastructure.
• Communication: Exceptional ability to translate complex, low-level technical infrastructure concepts into clear strategic visions for executives and internal partners.

Unleash Your Potential

When you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.

Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates' resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions. The typical base salary range for this position is $218,400 - $365,200 annually. In select cities within the San Francisco and New York City metropolitan area, the base salary range for this role is $263,200 - $401,400 annually. The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.