An application made for this job — a tailored resume and cover letter that speak straight to the posting.
LegalShield is seeking a Senior Product Manager, Growth to own the freemium portfolio and growth experiments across our D2C channel. You will lead a squad of engineers, collaborate with Marketing and CPO, and drive the experiences that convert free users into paid subscribers.
You’ll scale the document review experience, launch additional freemium experiences, and run rapid A/B tests to improve account generation, free-to-paid conversion, and on-site conversion.
LegalShield exists to make legal help affordable and accessible. The Senior Product Manager, Growth owns the experiences that bring consumers to us and turn them into members. This is one of the most visible product roles in the company: you report to the CPO, partner daily with the CMO, and lead a dedicated squad of 4-5 engineers with embedded design across every product in our direct-to-consumer (D2C) channel.
Your biggest job is building our freemium portfolio: free, account-based, AI-powered experiences that deliver real value and upsell into subscriptions. Our first, a free document review experience, is live today, and free experiences are expected to be a growth lever for 2027. You will also be Marketing's product partner for the website, landing pages, nurture journeys, consent management, and checkout. This is a 0-1 role for a builder who moves fast and likes autonomy.
Key metrics to move: account generation, free-to-paid conversion, and on-site conversion
First 12 months: scale the document review experience, launch additional freemium experiences with clear upgrade paths, and run a high-velocity testing program that measurably moves all three metrics
Own the freemium strategy, roadmap, and results across all D2C products
Find, validate, and launch free experiences that capture users and convert them to paid subscriptions
Optimize the full free-user journey, from sign-up and activation to upgrade
Use AI wherever it makes the experience meaningfully better, partnering with Engineering and Legal/Compliance where it makes sense
Own the product roadmap for the website, landing pages, and checkout, prioritized by conversion impact
Work with Engineering (platform owners) and Marketing to put Segment, Iterable, and Ketch to work in nurture, lifecycle, and consent experiences
Make sure tracking and instrumentation give the business a reliable view of funnel performance
Run A/B and multivariate testing at scale, with clear hypotheses, success criteria, and quick decisions
Do your own analysis in Google Analytics and Mixpanel, and combine it with user research to understand why users convert or don't
Partner closely with the CMO and Marketing teams (paid search, product marketing, retention) on goals and priorities, and say "not now" with data when needed
Lead agile delivery with your squad, and present strategy and results to the CPO, CMO, and leadership forums
Self-starter who acts without waiting for permission, and decides quickly with imperfect information
True collaborator who builds trusted partnerships, especially with Marketing
Owner's mindset focused on business outcomes, and motivated by our mission of accessible justice
Exempt
Employee must be able to sit or stand for long periods of time, with the physical ability to work at the computer or other sedentary tasks for long periods of time. Employee can conduct duties discreetly and impartially. If working remotely, employee is able to work in a space that allows them to effectively complete their job tasks, including having reliable internet connectivity and the ability to participate effectively while on phone and video calls. Employee has regular and predictable attendance and punctuality. Occasional travel may be required, which could be via airplane and/or motor vehicle, depending on location.