Senior Product Manager - general

Healy World; Louisville (CO); On-site; USD 140,000 - 165,000; Full time

Job summary

Gaia seeks a Senior Product Manager to lead the launch of its platform, crafting immersive experiences that deepen member connections and drive growth. You will partner with marketing, growth, and engineering to deliver scalable community features, moderation frameworks, and trusted user experiences across web and mobile.

Ideal candidates bring 7+ years in product management, proven success scaling community platforms, and strong cross-functional leadership with a focus on data-driven decision

Qualifications

• 7+ years of product management experience, including senior leadership roles.
• Experience building and scaling community platforms with social features.
• Familiarity with modern community platforms, social APIs, and third-party integrations.

Responsibilities

• Define and execute Gaia platform roadmap to foster member interactions and engagement.
• Oversee development of community features from concept to launch with clear PRDs.
• Lead cross-functional teams (engineering, design, QA) to deliver high-quality features on time and budget.
• Collaborate with stakeholders across departments and external partners for strategic alignment.
• Define and track KPIs for growth, retention, and conversion using data-driven insights.
• Apply AI tools for content recommendations, moderation, and insights.

Skills

Product management

Community platforms

Cross-functional leadership

User research

AI-enabled insights

Stakeholder management

Tools

Khoros

Bettermode

Discord

Mighty Networks

Discourse

Circle

Job description

Explore jobs at organizations building the next wave
of scalable tools for spiritual development
Brought to you by:

We are seeking an innovative Senior Product Manager to lead the launch of Gaia’s platforms. In this strategic role, you will craft immersive experiences that deepen member connections, amplify engagement, and contribute to personal growth. Your leadership will shape the way our community interacts, learns, and grows – enhancing member satisfaction, fostering deeper connections, and driving the success of our mission. If you are a visionary product leader passionate about community-driven experiences and conscious media, Gaia is the place for you to shape the future of digital connection.

• Strategic Leadership: Define and execute the strategic roadmap for Gaia’s platform, driving initiatives that foster meaningful member interactions, including discussions, events, and user-generated content. Partner with marketing and growth teams to integrate community engagement into Gaia’s broader acquisition and retention strategies.
• Feature Definition & Platform Development: Define and oversee development and implementation of community features from concept to launch, ensuring alignment with user needs and business goals. Establish scalable frameworks for content moderation, trust, and safety to ensure a positive and inclusive community experience. Create clear, actionable product requirements.
• Cross-Functional Collaboration & Execution: Lead and prioritize work for engineering, design, and QA teams to ensure timely delivery of high-quality features. Manage relationships with third-party community platform providers and oversee technical integrations. Foster collaboration across departments, aligning stakeholders and building consensus on product vision.
• Cross-Departmental Communication: Build effective relationships with stakeholders across all levels, align on project requirements, and provide clear status updates.
• Analytics & Optimization: Define and track KPIs for growth. Leverage data-driven insights, user research, industry trends and competitive analysis to enhance engagement, retention, and conversion.
• At Gaia, soft skills are key to success. We seek candidates with strong interpersonal abilities – effective communication, teamwork, prioritization, and problem solving – who can adapt to change, manage conflicts with empathy, and collaborate well with diverse teams. While technical skills matter, we highly value those who build positive relationships, contribute to a supportive culture, and approach challenges with a solution-oriented mindset. If this sounds like you, you’ll thrive in our dynamic environment.

Responsibilities

Preferred Skills:

• Expertise in gamification and engagement loop design
• Knowledge of online learning or personal growth communities
• Background in subscription-based business models
• Familiarity with revenue-generating strategies for digital strategies, such as exclusive memberships, in-app purchases, or premium content
• Experience with spiritual, wellness, or conscious media communities
• Experience utilizing AI for content recommendations, automated moderation, and/or sentiment analysis to enhance user experience

Qualifications

• 7+ years of product management experience, including leadership in senior roles
• Experience building and scaling community platforms, social features or user-generated content, through SaaS customization or custom development
• Familiarity with one or more modern community platforms, social APIs, and third-party integrations (e.g. Khoros, Bettermode, Discord, Mighty Networks, Discourse, Circle)
• Experience managing web and mobile app products, ideally for B2C companies with at least $50M annual revenue
• Strong strategic vision combined with exceptional execution skills and meticulous attention to detail
• Experience managing cross-functional teams (engineering, design, QA) and delivering complex, cross-platform initiatives on time and within budget
• Ability to influence stakeholders across departments and leadership levels, translating complex concepts for diverse audiences
• Advanced problem-solving and critical thinking skills with high emotional intelligence
• Expertise in user research, competitive analysis, A/B testing, and establishing meaningful success metrics. Proficiency using AI tools to enhance productivity, support research, and generate insights.
• Understanding of community moderation strategies, content policies, and user safety considerations, with the ability to adapt to Gaia’s unique community values
• Capable of balancing independent decision-making with strategic leadership oversight, demonstrating both autonomy and collaborative approach to product management
• Must be able to work on campus in Louisville, CO.
• US citizenship or an existing work visa is required
• Gaia subscribers strongly preferred

Compensation

• Range: $140000 - $165000 (USD)

More About Gaia

Gaia exists as a transformational network to empower a global conscious community.

Gaia (Nasdaq: GAIA) is a publicly traded company in Louisville, Colorado. We offer global video streaming of over 8,000 original series, shows, films, documentaries, and practices for conscious living to our members in over 190 countries. Our vast video library serves as a vessel for the community we seek to empower. We are not a subscription service that streams whatever pays our bills. Our content goes deep into select niches of Seeking Truth, Transformation, Alternative Health and Yoga channels. We often cover subjects that other media companies won’t touch.

We expect you did explore Gaia’s library of original shows, documentaries, and films. If our work on ancient wisdom, who are we, our true history, coverups, and metaphysics resonates, you might be a good fit for Gaia. We seek to hire and inspire employees who embrace our mission to empower a global conscious community, who hope their work empowers our community of inspired members, to be a catalyst of transformation. The best work we do every day is to remember our vision is “to empower the evolution of consciousness.”

The perks of working collaboratively with a team dedicated to sharing this mission include an on-site gym; a beautiful solar-powered campus, complete with hiking and running trails, community garden, and a labyrinth; and an on-site, mostly organic café that serves breakfast and lunch daily including a full-service espresso bar featuring locally roasted coffee.

Full-time employees are offered alternative and traditional medical benefits including preventative coverage; as well as dental, vision, 401K, and life insurance.