Senior Product Manager (Flex Pay)

Upgrade; San Francisco (CA); On-site; USD 120,000 - 160,000; Full time

Benefits offered by this job

Stock option plan

100% paid coverage of medical, dental and vision insurance

Flexible PTO

Health & wellness initiatives

Opportunities for professional growth and development

Paid parental leave

Job summary

Upgrade is seeking a Senior Product Manager for its Flex Pay vertical. This position involves driving key initiatives to enhance partner and customer experiences while leading product development for innovative financing solutions.

The ideal candidate will have over 5 years of product management experience, a strong background in API integration, and the ability to lead cross-functional teams. Upgrade offers a robust benefits package, including stock options and comprehensive health coverage.

Qualifications

• 5+ years of product management experience focused on delivering high-quality outcomes and user value.
• Expertise in product development, including APIs and web analytics.
• Demonstrated ability to lead teams and resolve conflicts across stakeholders.

Responsibilities

• Lead product development for Upgrade’s Flex Pay by enhancing partner satisfaction.
• Drive initiatives to deepen Upgrade’s integration with merchant partners.
• Collaborate with designers, engineers, and marketers to deliver measurable outcomes.

Skills

Product development

A/B testing

SQL

Team leadership

API integration

Web analytics

AI coding tools

Job description

Responsibilities

• We’re looking for a Senior Product Manager for our Flex Pay vertical. Flex Pay by Upgrade is a fast‑growing Buy Now, Pay Later (BNPL) solution helping merchants drive conversion, increase average order value, and create seamless financing experiences for consumers. We partner with leading travel and, retail and e‑commerce brands to deliver flexible payment solutions that support growth for both merchants and shoppers
• In this pivotal role, you’ll own and drive key initiatives that will deepen Upgrade’s integration with merchants in order to enhance the partner and customer experience and drive growth. The role is perfect for those who are self‑motivated and excel in an agile environment
• You’ll be responsible for leading and collaborating with designers, engineers, marketers, and key partners to deliver impactful, measurable outcomes
• Lead product development for Upgrade’s Flex Pay business by enhancing partner satisfaction and customer experience
• Focus on expanding and deepening Flex Pay’s integration with various merchant partners and intermediaries
• Be responsible for executing complex initiatives from inception through to the ongoing optimization of established features and user experiences
• Develop trusted internal and external partnerships, especially with Engineering and key third‑party partners, to effectively utilize their input to inform product planning and execution
• Independently drive and ideate on new roadmap items, showcasing creativity and innovation with a high level of trust from the management team

Qualifications

• Expertise in product development ideally a combination of complex third‑party APIs, integration, web analytics, A/B testing, and SQL
• Demonstrated ability to lead teams, ensuring alignment and effectively resolving conflicts across organizational stakeholders
• Familiarity with AI coding and productivity tools such as Claude or Gemini; experience using these tools to perform analysis, generate specifications, build prototypes, and conduct data analysis
• History of successful product delivery particularly in consumer‑facing platforms and innovative fintech space; experience in the travel industry is helpful but not required
• 5+ years of product management experience focused on delivering high‑quality outcomes and user value

Benefits

• Stock option plan
• 100% paid coverage of medical, dental and vision insurance
• Flexible PTO
• Health & wellness initiatives
• Opportunities for professional growth and development
• Paid parental leave