Senior Product Manager, Digital Client Experience (Equity)

Northern Trust; Chicago (IL); On-site; USD 164,600 - 288,000; Full time

Benefits offered by this job

401(k) and pension

Health and welfare benefits

Paid time off

Discretionary bonus program

Job summary

Northern Trust is seeking a Senior Product Manager for Digital Client Experience in Chicago, Illinois. This role is pivotal in shaping the digital journey within Asset Servicing, ensuring strategies are aligned with client needs and business objectives. The incoming manager will work closely with UX, technology, and product teams to enhance client engagement across platforms.

With over 10 years of experience in digital product management, candidates should have strong stakeholder management skills and a track record of navigating ambiguity effectively. Northern Trust offers a competitive salary range of $164,600 - $288,000, accompanied by a comprehensive benefits package.

Qualifications

• 10+ years of relevant experience in digital product management.
• Experience in the financial industry is a plus.
• Commitment to continuous learning and professional development.

Responsibilities

• Own the strategy for the Asset Servicing client digital journey.
• Champion a client-centric digital approach.
• Drive increased utilization and effectiveness of digital platforms.

Skills

Product management

Digital product strategy

Stakeholder management

Journey mapping

Collaboration with cross-functional teams

Strong communication skills

Education

Formal education or experience in product management

Job description

Northern Trust is seeking a Senior Product Manager for Digital Client Experience in Chicago, Illinois. This role is pivotal in shaping the digital journey within Asset Servicing, ensuring strategies are aligned with client needs and business objectives. The incoming manager will work closely with UX, technology, and product teams to enhance client engagement across platforms.

With over 10 years of experience in digital product management, candidates should have strong stakeholder management skills and a track record of navigating ambiguity effectively. Northern Trust offers a competitive salary range of $164,600 - $288,000, accompanied by a comprehensive benefits package.