Senior Product Manager, Data and AI Policy

Visa; Foster City (CA); On-site; USD 169,000 - 271,000; Full time

Job summary

Visa is seeking a senior policy professional to develop, implement, and govern Data & AI policies and standards. You will translate regulatory and industry requirements into practical policy guidance used across business, technology, legal, risk, and compliance teams.

You will lead lifecycle management of policy documents, collaborate with stakeholders, and apply AI-enabled approaches to improve governance efficiency and scalability.

Qualifications

• 8+ years of relevant work experience with a Bachelor Degree or 5+ years with an Advanced Degree or 2 years with a PhD
• Experience developing, interpreting, implementing, or maintaining Data, AI, Privacy, Risk, Compliance, Technology, or Governance policies or frameworks
• Ability to translate complex business, legal, regulatory, risk, or technical requirements into actionable guidance and documentation
• Excellent policy drafting, editing, and communication skills for diverse audiences

Responsibilities

• Develop, interpret, maintain, and evolve Data & AI policies, standards, playbooks, and implementation guidance
• Translate regulations, industry standards, and governance frameworks into practical policy requirements
• Lead policy documents through lifecycle: drafting, alignment, approval, publication, implementation
• Collaborate with business, technology, legal, risk, and compliance teams to implement policy requirements
• Review emerging Data & AI use cases and provide risk-based guidance
• Develop implementation guidance, FAQs, training materials, and communication assets
• Use governance trends and feedback to improve policy clarity and usability
• Translate policy requirements into workflows, automated guidance, and scalable processes
• Leverage AI and automation to accelerate policy development and governance

Skills

Policy drafting

Stakeholder alignment

Governance frameworks

Data Governance

AI Governance

Strong writing

Education

Bachelor's degree or higher

Advanced degree preferred

Job description

About Us

Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.

About Us

Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.

At Visa, you'll have the opportunity to create impact at scale — tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world.

Join Visa and do work that matters – to you, to your community, and to the world. Progress starts with you.

Job Description

This role is responsible for developing, implementing, and maintaining Visa's Data & AI policies, standards, playbooks, and guidance. The individual will translate regulatory requirements, industry frameworks, emerging technologies, and governance best practices into practical, actionable policy requirements that can be adopted across Visa. Success in this role requires strong policy drafting skills, sound judgment, and the ability to navigate ambiguity while building alignment across business, technology, legal, risk, and compliance stakeholders. As part of a team focused on scaling governance through technology, this individual is also expected to identify and apply AI-enabled approaches that improve the speed, consistency, accessibility, and effectiveness of policy development, implementation, and governance activities.

Data & AI Policy Development, Implementation & Enablement

• Develop, interpret, maintain, and evolve Data & AI policies, standards, playbooks, procedures, FAQs, and implementation guidance that enable responsible, compliant, and effective business use of data and AI.
• Analyze regulations, industry standards, governance frameworks, emerging technologies, and research, translating them into practical and actionable policy requirements that can be implemented across Visa.
• Translate regulatory, risk, and business requirements into clear policy positions, governance expectations, controls, decision criteria, and operational processes.
• Lead assigned policy documents through their lifecycle, including drafting, stakeholder alignment, approval, publication, implementation, and periodic updates.
• Partner across business, technology, legal, risk, and compliance teams to develop, review, and implement policy requirements, while providing Data & AI governance input into policies and standards owned by other organizations.
• Review emerging Data & AI use cases and provide risk-based guidance that balances innovation, business value, regulatory obligations, and risk management requirements.
• Develop implementation guidance, decision frameworks, FAQs, training materials, and communication assets that help operationalize policy requirements and drive adoption.
• Use implementation feedback, emerging risks, governance trends, and operational insights to continuously improve policy clarity, effectiveness, and usability.
• Translate policy requirements into workflows, governance processes, automated guidance, embedded controls, and scalable implementation approaches.
• Leverage AI and automation capabilities to accelerate policy development, improve knowledge accessibility, enhance governance processes, and increase the scalability and effectiveness of the team's work.

Visa requires at least 3 days in office, expectations of these days will be confirmed by your Hiring Manager.

Qualifications

Basic Qualifications:

• 8 or more years of relevant work experience with a Bachelor Degree or at least 5 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 2 years of work experience with a PhD

Preferred Qualifications

• 9 or more years of relevant work experience with a Bachelor Degree or 7 or more relevant years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 3 or more years of experience with a PhD
• 5+ years of experience developing, interpreting, implementing, or maintaining Data, AI, Privacy, Risk, Compliance, Technology, or Governance policies, standards, controls, or regulatory requirements.
• Experience developing, interpreting, implementing, or maintaining policies, standards, procedures, governance frameworks, controls, or regulatory requirements.
• Experience translating complex business, legal, regulatory, risk, or technical requirements into clear, actionable guidance, documentation, processes, or controls.
• Strong written and verbal communication skills, including the ability to draft content for business, technical, legal, and governance audiences.
• Demonstrated ability to collaborate effectively across multiple stakeholder groups and drive alignment on complex topics.
• Demonstrated experience drafting and managing policy documents, standards, procedures, playbooks, FAQs, implementation guidance, or governance frameworks throughout their lifecycle.
• Ability to analyze regulations, industry standards, governance frameworks, emerging technologies, and research and translate them into practical, actionable requirements that can be implemented by business and technology teams.
• Strong knowledge of Data Governance, AI Governance, Responsible AI, AI Risk Management, privacy, and the data and AI lifecycle.
• Excellent policy drafting, editing, and communication skills, with the ability to influence stakeholders and drive adoption in a complex, highly matrixed environment.
• Experience reviewing and providing Data and AI governance input into policies, standards, procedures, or requirements owned by other organizations.
• Demonstrated ability to leverage AI, automation, or agentic capabilities to improve the quality, speed, scalability, or effectiveness of policy, governance, compliance, or business processes.
• Relevant certifications preferred, particularly the IAPP Artificial Intelligence Governance Professional (AIGP) certification. Additional certifications such as CIPP, CIPM, CIPT, CDMP, CRISC, CGEIT, or equivalent Data, AI, Privacy, Risk, or Governance certifications are also valued.

Information for US Applicants

For roles located in the US, the estimated salary range for this position is $169,100.00 to $ 270,800.00 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity.Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401(k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.

Work Hours

Varies upon the needs of the department.

Travel Requirements

This position requires travel 5-10% of the time.

Mental/Physical Requirements

This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

Visa is an EEO Employer

Qualified applicants will receive consideration for employment without regard to race, color religion, sex, national origin, sexual orientation, gender identity, disability or protect veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with the EEOC guidelines and applicable local law.