Senior Product Manager, Customer Operations & Experience

The Coca-Cola Company; Atlanta (GA); On-site; USD 167,000 - 187,000; Full time

Benefits offered by this job

Medical coverage

Financial benefits

Annual incentive program

Job summary

A global beverage corporation is seeking a Senior Product Manager to drive the Customer Operational Excellence experience. In this role based in Atlanta, you'll oversee digital tools to improve customer interactions and workflows. The ideal candidate has over 5 years of experience in product management, excels in analytical thinking, and has a proven record of shaping successful digital products. This position offers a competitive pay range of $167,000 - $187,000 and a range of benefits.

Qualifications

• 5+ years in product management or related fields (engineering, design, data, research).
• Demonstrated success shaping and shipping digital products that meet user needs.
• Strong analytical thinking and comfort using data in decision-making.

Responsibilities

• Own the vision, outcomes, and roadmap for the Customer Operational Excellence experience.
• Define important customer and business problems to solve with measurable metrics.
• Lead discovery through customer research and data analysis.

Skills

Product Thinking

Customer Insight

Analytical Judgment

Influence & Communication

Execution Excellence

Learning Mindset

Collaborative Leadership

Education

Bachelor's degree or equivalent practical experience

Job description

A global beverage corporation is seeking a Senior Product Manager to drive the Customer Operational Excellence experience. In this role based in Atlanta, you'll oversee digital tools to improve customer interactions and workflows. The ideal candidate has over 5 years of experience in product management, excels in analytical thinking, and has a proven record of shaping successful digital products. This position offers a competitive pay range of $167,000 - $187,000 and a range of benefits.