Senior Product Manager, Customer Identity & Trust

Capital One; Richmond (VA); On-site; USD 150,000 - 171,000; Full time

Job summary

Capital One in Richmond, VA is seeking a Product Manager in advanced authentication to shape the future of how customers securely access their financial lives. You will lead strategy and execution for next-gen authentication, partnering with engineering, design, cyber, and risk to create high-trust, passwordless experiences.

This role sits at the intersection of CX, security and platform scale, requiring you to translate business strategy into consumer-facing digital products and to drive

Qualifications

• Bachelor's or Master's in a quantitative field or Business/Marketing.
• 3+ years of Product Management experience if not holding a quantitative degree.

Responsibilities

• Drive strategy and execution for next-gen authentication.
• Lead initiatives across passkeys, biometrics, long-lived access, and verifiable credentials.
• Partner closely with engineering, design, cyber, and risk.
• Balance security, usability, and scale to deliver best-in-class experiences.

Skills

Product management

Strategy translation

Education

Bachelor's or Master’s in quantitative field

Business or Marketing degree

Job description

Capital One in Richmond, VA is seeking a Product Manager in advanced authentication to shape the future of how customers securely access their financial lives. You will lead strategy and execution for next-gen authentication, partnering with engineering, design, cyber, and risk to create high-trust, passwordless experiences.

This role sits at the intersection of CX, security and platform scale, requiring you to translate business strategy into consumer-facing digital products and to drive