Manager, Product Management, Customer Core & Identity

Capital One; McLean (VA); Sur place; USD 165 000 - 188 000; Plein temps

Résumé du poste

Capital One is seeking a Manager of Product Management for Customer Core & Identity in McLean, VA. You will shape the future of authentication, balancing security, usability, and scale while partnering with engineering, design, cyber, and risk teams to deliver secure, passwordless experiences.

This high-impact role sits at the intersection of CX and platform scale, driving strategy and execution across passkeys, biometrics, long-lived access, and verifiable credentials, and translating business

Qualifications

• Bachelor's or Master's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field) or a Bachelor's degree with at least 3 years of Product Management experience.

Responsabilités

• Drive strategy and execution for next-gen authentication.
• Lead initiatives across passkeys, biometrics, long-lived access, and verifiable credentials.
• Partner closely with engineering, design, cyber, and risk teams.
• Balance security, usability, and scale to deliver best-in-class experiences.

Description du poste

Manager, Product Management, Customer Core & Identity

Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of businesses and investments in growth and transformation will result in a company with the scale, brand, capabilities, talent, and values to succeed as the digital revolution transforms our society and our industry.

About the Role

Customer Identity sits at the front door of Capital One, powering 7B+ logins annually for 125M+ customers . This role is about shaping the future of how customers securely access their financial lives in a passwordless, low-friction, high-trust world .

Duties

• Drive strategy and execution for next-gen authentication
• Lead initiatives across passkeys, biometrics, long-lived access, and verifiable credentials
• Partner closely with engineering, design, cyber, and risk
• Balance security, usability, and scale to deliver best-in-class experiences

This is a high-impact role at the intersection of CX, security, and platform scale .

Capital One Product Framework

In this role, you'll be expected to demonstrate proficiency in five key areas which we consider to be the foundation for successful Product Management:

• Human Centered - Obsesses about internal and external customer needs to reimagine and innovate product solutions
• Business Focused - Delivers game-changing outcomes by focusing on leverage and execution excellence
• Technology Driven - Leverages technology to deliver innovative and resilient solutions that enable both near term and long term value
• Integrated Problem Solving - Identifies and resolves complex problems to deliver outcomes while mitigating product risks
• Transformational Leadership - Leads cross functional teams to solve customer problems and drive organizational alignment

Basic Qualifications

Currently has, or is in the process of obtaining one of the following with an expectation that the required degree will be obtained on or before the scheduled start date: A Bachelor's or Master's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field), Business or Marketing

OR

Bachelor's degree in any field and at least 3 years of Product Management experience

Preferred Qualifications

Experience translating business strategy and analysis into consumer facing digital products

At this time, Capital One will not sponsor a new applicant for employment authorization for this position

Compensation

Chicago, IL: $149,800 - $171,000 for Manager, Product Management

McLean, VA: $164,800 - $188,100 for Manager, Product Management

New York, NY: $179,700 - $205,100 for Manager, Product Management

Richmond, VA: $149,800 - $171,000 for Manager, Product Management

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

Benefits

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days.

Equal Employment Opportunity

No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and