Senior Product Manager – Connectivity

Redwood Logistics; Chicago (IL); Hybrid; USD 145,000 - 160,000; Full time

Benefits offered by this job

Learning & Development

Internal mobility

Employee referral program

Employee Resource Groups

Paid time off

Medical, dental, vision and 401k

Flexible spending

Job summary

Redwood Logistics in Chicago is seeking a Senior Product Manager, Connectivity, to own the strategic direction and roadmap for how Redwood integrates with carriers, customers, and technology partners across the enterprise.

Reporting to the CIO, you will lead the evolution of connectivity capabilities across EDI, APIs, RPA, and modern integration platforms, partnering with Engineering, Operations, and Sales to standardize onboarding, improve reliability, and scale partner interactions.

Qualifications

• 7+ years of product management for enterprise software or integration products.
• Experience in logistics, transportation, or supply chain integrations.
• Ability to define strategy, operating models, and metrics.
• Proven KPI framework and data-driven business cases.
• Strong stakeholder management and executive presentation skills.
• Bachelor's degree in CS/IS/Engineering or related field preferred.

Responsibilities

• Own connectivity capability roadmap across EDI, API, RPA, and integration platforms.
• Lead current-state assessment of Redwood connections with trading partners.
• Own end-to-end trading partner onboarding experience.
• Establish standardized capabilities and operating models.
• Develop KPI framework for connectivity.
• Define platform strategy enabling self-service onboarding.
• Drive evolution of integration platform with automation and AI mapping.
• Build data-driven business cases for connectivity investments.
• Influence decisions across matrixed organization.
• Monitor integration tech trends and standards.

Skills

Enterprise software

Platform management

Technical integration

B2B integration

Cross-functional leadership

Executive communication

Data-driven decisions

Carrier integration

Education

Bachelor's degree or equivalent

Tools

EDI/X12/EDIFACT

APIs

RPA

iPaaS platforms

Job description

Who We Are

Recognized by Gartner in their Modern 4PL Market Guide, Redwood Logistics is at the forefront of industry innovation. Our cutting-edge supply chain technology pairs with the expertise of our brilliant minds to empower logistics execution across North America and Mexico.

Leveraging a comprehensive range of services, data-centric network solutions, and a seamlessly integrated platform, we have established our prominence as a key player in the mid-market segment within the freight tech industry.

Whether you're just starting your career or is an established professional looking for your next opportunity, Redwood inspires innovation across teams to provide transformative solutions for our customers.

Reports To

Chief Information Officer

Location

Chicago, IL

Environment

Hybrid

Status

Exempt; Salaried

Purpose Of Your Work

As the Senior Product Manager, Connectivity, you will own the strategic direction and roadmap for how Redwood integrates with carriers, customers, and technology partners across the enterprise. Reporting directly to the CIO, you will lead the evolution of our connectivity capabilities across EDI, APIs, RPA, and modern integration platforms, partnering closely with Engineering, Architecture, Operations, Sales, and Delivery teams to improve how trading partners are onboarded, integrated, monitored, and supported. Today, Redwood's business units connect with trading partners using different tools, workflows, and definitions of success. Your role will be to bring product discipline to this complex, highly cross-functional landscape by establishing baseline metrics, identifying where standardization creates enterprise leverage, and defining a faster, more automated, measurable, and scalable partner onboarding capability. This is a highly visible, ownership role for a product leader who can turn ambiguity into structure, align stakeholders around a clear strategy, and help make connectivity a more reliable and scalable part of Redwood's operating model.

How You Make a Difference Everyday

• Own the connectivity capability roadmap across EDI, API, RPA, and integration platforms, aligning product investments with the needs of Redwood's managed transportation and brokerage business units
• Lead a structured current-state assessment of how Redwood connects with trading partners today, including connection inventory, tooling, team workflows, and intake processes, and translate findings into a prioritized execution plan
• Own the end-to-end trading partner onboarding experience, streamlining and automating the path from initial engagement to a live, reliable production connection
• Establish where standardized capabilities and operating models create enterprise leverage, and where business-specific workflows should remain differentiated
• Develop the KPI framework for connectivity, establishing baselines and measuring onboarding speed, transaction quality, connector reuse, operational reliability, and support effort
• Partner with Engineering and Architecture to define a platform strategy that enables self-service partner onboarding, including intake, configuration, testing, validation, certification, and controlled promotion to production
• Drive the evolution of Redwood's integration platform by identifying opportunities for self-service onboarding, reusable integration patterns, AI-assisted mapping, automation, and consolidation of duplicative tooling
• Build data-driven business cases for connectivity investments by quantifying opportunities across operational efficiency, cost to serve, reliability, customer experience, and revenue enablement, and communicate recommendations and tradeoffs to executive stakeholders.
• Influence decisions across a highly matrixed organization by aligning cross-functional stakeholders, facilitating productive discussions, and driving alignment around strategic product decisions
• Monitor relevant integration technology trends, vendor capabilities, and emerging standards to keep Redwood's connectivity strategy modern and scalable

You've Got This?

• 7+ years of product management experience leading enterprise software, platform, or technical integration products within logistics, transportation, or supply chain environments, including carrier and customer integrations or TMS ecosystems
• Working knowledge of B2B integration technologies, including EDI (X12/EDIFACT), APIs, data mapping, RPA, and modern integration or iPaaS platforms
• Demonstrated success bringing structure to complex, cross-functional problem spaces by defining product strategy, operating models, success metrics, and scalable processes
• Proven ability to define KPI frameworks, develop data-driven business cases, and secure investment for platform and transformation initiatives
• Exceptional relationship-building, communication, facilitation, and executive presentation skills, with a demonstrated ability to influence technical and business stakeholders without direct authority
• Strategic, analytical, and data-driven mindset, with experience operating effectively in highly matrixed organizations and translating research, operational insights, and business data into actionable product decisions
• Experience with self-service onboarding models, integration automation, or AI-assisted data mapping is a plus
• Bachelor's degree in Computer Science, Information Systems, Business, Engineering, or a related field preferred

What We Offer

• Access to experts and resources for your Learning & Development journey
• Opportunity for internal mobility
• Employee referral bonus program
• Employee Resource Groups (ERGs)
• Annual fundraising and volunteer events to give back to communities
• Paid time off, floating holidays, time off to volunteer and rollover
• Paid parental leave
• Medical, dental, vision and 401k plans (with match)
• Flexible spending account, mass transit and dependent care plans available
• Health savings account, with a annual company contribution for plan participants
• Short-term and long-term disability; life insurance policies subsidized by company
• Additional benefits including pet insurance, accident care, access to legal advice and more

Work Schedule

This position is full-time and hybrid Monday through Friday from 8:00 AM to 5:00 PM with an hour break, but flexibility is available based on coverage.

Compensation Range

Salary Range: $145,000 - 160,000

This position is eligible to earn annual incentives based on individual and company performance.

The estimated pay range reflects an anticipated range for this position. The actual base salary offered will depend on a variety of factors, including the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the geographical location in which the applicant lives and/or which they will be performing the job.

Redwood is an equal opportunity employer. Employment decisions at the Company are based on individual merit, qualifications, abilities, and the Company's needs and resources. The Company does not discriminate in recruiting, hiring, compensation, promotions, discipline, termination or any other aspect of employment on the basis of an individual’s actual or perceived race, color, creed, religion, sex (including pregnancy, childbirth and related medical conditions), sexual orientation, gender identity, national origin, ancestry, citizenship status, age, disability, marital status, military service or status, genetic information, arrest and conviction record, credit history, or any other basis protected by applicable law.