Senior Product Manager, Catalog

Coinscapture; Northern (KY); Hybrid; USD 125,000 - 180,000; Full time

Job summary

SeatGeek seeks an experienced Product Manager to own the Catalog—the foundational data layer powering every event, seat map, and attribute across the platform.

You'll translate complex domain knowledge into scalable data products, partnering with engineering, analytics, and operations to deliver accurate, fresh catalog data and drive downstream experiences for fans and partners.

You will mentor junior team members and help shape product culture in a fast-paced, data-driven environment.

Qualifications

• 5+ years of product management experience in marketplace/platform/data contexts.
• Experience owning foundational data or catalog products with emphasis on accuracy and freshness.
• Ability to design systems in ambiguous domains and collaborate with cross-functional teams.

Responsibilities

• Own the catalog vision and strategy, delivering accurate, complete, and fresh live data representations.
• Improve catalog coverage and freshness, reducing gaps and errors to boost fan trust.
• Blend user, data, and domain knowledge to define feature ideas like views, maps, and enrichment.
• Design tooling and processes with operations to ingest and maintain catalog data at scale.
• Partner with analytics to define metrics for catalog health and build dashboards to monitor them.
• Advocate for Catalog across the company and collaborate with PMs across the shopping funnel.
• Stay ahead of AI/ML opportunities to automate ingestion, matching, and enrichment.
• Mentor junior product team members and contribute to product culture and best practices.

Skills

Product management

Cross-functional leadership

Data-driven decision making

Strategic vision

Communication skills

Job description

SeatGeek believes live events are powerful experiences that unite humans. With our technological savvy and fan-first attitude we’re simplifying and modernizing the ticketing industry.

By catering to both fans and rightsholders, we're powering a new, open entertainment ecosystem where fans have effortless access to experiences, and teams, venues, and shows have seamless access to their audiences. Because everyone should expect more from ticketing.

We are looking for Product Managers with varying levels of experience to join SeatGeek’s R&D team. This role will own SeatGeek's Catalog — the foundational data layer that defines what exists on our platform. Every event a fan can shop, every seat they can buy, every venue map they navigate, and every attribute that makes a ticket more than a dot on a map starts here. Catalog is the ground truth that everything else — shopping, fulfillment, and eventually attending the event — is built on top of.

This is a high-leverage, deeply cross-functional role. When the catalog is accurate, complete, and fresh, fans trust what they see and every downstream experience just works. When it isn't, the cracks show up everywhere. Your mission is to make SeatGeek's understanding of the live event world the most accurate, comprehensive, and richly detailed in the industry — from getting brand-new onsales live the moment they're announced, to modeling complex venues seat-by-seat, to capturing the features and attributes that help fans find exactly the right spot.

SeatGeek is where passionate fans and ambitious builders come together to reshape live entertainment, and if you're excited to build the data foundation that powers it all, we'd love to hear from you.

What you'll do

• Own the vision and strategy for SeatGeek's Catalog and define how we build the most accurate, complete, and fresh representation of the live event world in the industry
• Raise the bar on catalog coverage and freshness: get new events and onsales live faster, close inventory and matching gaps, and reduce the errors and staleness that erode fan trust and downstream conversion
• Blend user, data, and domain knowledge to identify where better catalog data can redefine the fan experience (think seat features, views, maps, and enriched event content) and where it unblocks partner and operations workflows
• Partner closely with operations and marketplace teams to design tooling and processes that let SeatGeek ingest and maintain catalog data at scale
• Partner with analytics to define the metrics that matter for catalog health — coverage, freshness, accuracy, match rate — and build the dashboards and monitoring to hold the platform accountable to them
• Advocate for and act as an ambassador to the rest of the company for Catalog, evangelizing work and celebrating wins; collaborate with PMs across the entire shopping funnel and post-purchase experience on dependencies and shared opportunities
• Stay ahead of where AI, machine learning, and emerging technology can automate ingestion, improve matching, and enrich our representation of the live event experience
• Provide mentorship to junior product team members and contribute to enhancing our product team culture and best practices

What you have

• 5+ years of relevant product management experience with a strong track record shipping impactful products at scale, ideally in marketplace, platform, or data‑intensive contexts
• Experience owning foundational data, catalog, or platform products where accuracy, completeness, and freshness are core to the value you deliver — and where downstream teams depend on what you build
• Comfort operating in complex, ambiguous problem spaces: you can take a messy real‑world domain and design systems and processes that make it structured, scalable, and trustworthy
• A strong fluency with data: you're equally at home defining quality metrics, diving into analytics, and partnering with analysts to get the insights you need to make decisions from evidence rather than assumption
• Experience partnering with operations teams and designing internal tooling or workflows — you understand that great catalog data is as much about process and people as it is about product
• Strong customer empathy and a tasteful product eye, even when the "customer" is often an internal operator or a downstream team
• Excellent communication and storytelling skills, with proficiency in modern prototyping tools like Claude, Figma Make, Loveable, or similar to communicate ideas effectively to cross‑functional partners
• Proven ability to lead cross‑functional teams toward ambitious goals with urgency and clarity
• A demonstrated curiosity in new technologies and how they can solve user problems in new ways
• Ideally, experience with products that leverage machine learning or AI to automate data ingestion, entity matching, and content enrichment at scale
• Ideally, experience with marketplace or ticketing products, or other domains where a high-q...