Senior Product Manager - AI Personalization (Remote)

iHerb Inc.; California, Northern (MO, KY); Hybrid; USD 177,000 - 220,000; Full time

Job summary

iHerb is seeking a Senior Product Manager – Recommendations & AI to lead AI-powered personalization across our ecommerce platforms. You will define strategy, analyze data, and drive implementation of AI features that boost discovery and conversion.

You will collaborate with engineering, data science, UX/UI, and marketing to ensure seamless integration and impact. Strong emphasis on Agile practices and customer-centric decisions.

Qualifications

• Deep understanding of e-commerce personalization techniques.
• Experience with generative AI models in commerce.
• Strong API integration skills for AI services.
• Proficiency in data analysis with GA/SQL.
• A/B/multivariate testing and experimentation.
• ML concepts applied to recommendations.
• Roadmap definition and prioritization.
• Excellent communication with non-technical stakeholders.
• UX/UI collaboration and wireframing.
• Experience in Agile/Scrum.
• Customer-first mindset.

Responsibilities

• Drive AI-powered personalization and recommendations across platforms.
• Explore generative AI applications like product descriptions and chat/search.
• Analyze user behavior and perform A/B testing to optimize features.
• Define and prioritize the roadmap for AI-driven features.
• Collaborate with engineering, data science, UX/UI, and marketing.
• Document requirements, user stories, and design specs.
• Participate in Agile ceremonies and sprint planning.
• Incorporate user research and feedback into decisions.

Skills

AI-driven personalization

Generative AI

A/B testing

Data analysis

Agile/Scrum

Roadmap definition

Cross-functional collaboration

API integrations

UX wireframes

Communication

ML concepts

Education

Bachelor's Degree in CS or related field

Tools

Google Analytics

SQL

REST APIs

Job description

iHerb is seeking a Senior Product Manager – Recommendations & AI to lead AI-powered personalization across our ecommerce platforms. You will define strategy, analyze data, and drive implementation of AI features that boost discovery and conversion.

You will collaborate with engineering, data science, UX/UI, and marketing to ensure seamless integration and impact. Strong emphasis on Agile practices and customer-centric decisions.