Senior Product Manager, AI Assistant for SMBs

Monograph; San Francisco (CA); Hybrid; USD 179,000 - 260,000; Full time

Benefits offered by this job

Equity (RSUs)

Hybrid work model

Job summary

Gusto is seeking a Principal Product Manager to lead CoreX AI’s conversational assistant. You will define how the assistant works, earns trust, and helps small businesses perform real work across payroll, HR, and benefits.

You’ll partner with engineering, design, and data teams to expand capabilities and ensure a trusted, scalable AI experience. You’ll own the product vision, drive strategy, and work across platforms, integrations, and surfaces to deliver measurable customer value with speed and

Qualifications

• 10+ years building as a product manager with broad scope.
• Experience owning product decisions in an AI-focused context.
• Hands-on approach; comfortable shipping across product, design, and engineering.

Responsibilities

• Define how the conversational assistant works, earns trust, and delivers value.
• Lead product vision for the assistant and determine first priorities.
• Expand tool and domain coverage across payroll, time, benefits, and compliance.
• Shape surfaces and integrations with third-party connectors and AI clients.
• Partner with engineering and data teams on API exposure and architecture.

Skills

Product management

AI product leadership

Stakeholder communication

Hands-on builder

Platform thinking

Tools

APIs

AI tooling

Job description

Gusto is seeking a Principal Product Manager to lead CoreX AI’s conversational assistant. You will define how the assistant works, earns trust, and helps small businesses perform real work across payroll, HR, and benefits.

You’ll partner with engineering, design, and data teams to expand capabilities and ensure a trusted, scalable AI experience. You’ll own the product vision, drive strategy, and work across platforms, integrations, and surfaces to deliver measurable customer value with speed and