Senior Product Manager 1

Pushpay Holdings Limited; Nashville (TN); Remote; USD 120,000 - 180,000; Full time

Benefits offered by this job

401K match

Remote / Flexible working program

Hybrid work model where applicable

12 paid Company Holidays

20 days PTO to start

Paid parental and adoption leave

Job summary

Pushpay is seeking a Senior Product Manager in Nashville to own outcomes across Donor Management, Church Management (ChMS), Integrations, Apps, or Partnerships. You will collaborate with Engineering and UX to deliver features, shape packaging, and drive customer value while leveraging AI-assisted tools and Jira/Confluence for delivery.

The role combines hands-on ownership with coaching, working with global teams and supporting AI-enabled product development.

Qualifications

• 5+ years product management experience in SaaS/fintech or related fields.
• Proven success delivering end-to-end features within cross-functional teams.
• Translate customer needs into clear product requirements.
• Experience with APIs, integrations, or partnerships.
• Exposure to payments, tokenisation or fintech ecosystems preferred.
• Hands-on AI in product development and workflow automation.
• Agile experience; proficient with Jira/Confluence.
• Excellent written and verbal communication; collaborative work style.

Responsibilities

• Define and execute the product roadmap for your charter and balance customer value with business goals.
• Drive discovery with customers and stakeholders to validate solutions.
• Collaborate with Engineering and UX to deliver features with quality and on time.
• Support launches, GTM enablement, and user adoption with Marketing and Sales.
• Assist with packaging and pricing aligned to product tiers.
• Develop knowledge of API endpoints, integrations, and payments processing.
• Leverage data and AI tools to analyze usage and guide decisions.
• Mentor other Product Managers and promote AI productivity within the team.

Skills

5+ yrs PM

Cross-functional

APIs & Integrations

Payments/Fintech

AI in product

Agile/Jira

Communication

Tools

Jira

Confluence

Postman

Job description

Reporting directly to the Sr Director of Product, as a Senior Product Manager (Sr PM1) at Pushpay, you will own outcomes within a defined product charter across Donor Management, Church Management (ChMS), Integrations, Apps, or Partnerships. You'll work closely with Engineering, Design, and cross-functional teams, increasingly supported by AI-assisted tools and Pushpay's AI product development process, to deliver roadmap outcomes, shape product packaging, and ensure we bring meaningful value to customers. You'll run your workstreams through Pushpay's core delivery systems, such as Jira for backlog and sprint management and Confluence for specs and decisions, and collaborate flexibly across time zones with global product, engineering, and partner teams. This role is hands-on, with strong ownership of features and delivery, while building the skills for broader strategic influence.

Named as one of BuiltIn ‘Best Places to Work’ in Seattle, Denver and Dallas for 2025; ranked number 10 by Seattle Business Magazine in the ‘Washington’s 100 Best Companies to Work For’ list in the large companies category for 2024; named as a 2025 'Best Places to Work for Women' by Best Companies Group.

Benefits and Compensation

We have a passion for making all employees feel supported. In addition to having a genuine interest in helping you do your best work and drive your career, we offer:

• 100% employer-paid premiums for Medical HDHP Plan, Dental, and Vision for employee
• 70% employer-paid premiums for Medical PPO Plan for employees, and Medical, Dental, and Vision for dependents
• 401K match
• Remote / Flexible working program (approved states only)
• Hybrid work model - 3 days in the office / 2 days remote each week (CO residence only)
• 12 paid Company Holidays
• 20 days PTO to start, increases with tenure and seniority.
• Paid parental and adoption leave

Compensation ranges are determined by role and location. The range displayed on each job posting reflects the pay range for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.

The following states are approved as remote work locations for this position: AR, AZ, CA, CO, FL, GA, IA, IL, IN, MD, MI, MN, MO, NC, OH, OK, PA, SC, TN, TX, VA, WA - All other states are not in consideration for this role at this time.

What You’ll Do

• Define and execute product roadmap for your charter, balancing customer value, business goals, and technical feasibility.
• Drive discovery with customers and internal stakeholders to understand needs and validate solutions.
• Partner with Engineering and UX to deliver features and enhancements, ensuring quality and timely release.
• Collaborate with Marketing, Sales, and Customer Success to support product launches, GTM enablement, and adoption.
• Support packaging and pricing decisions for features, ensuring alignment with product tiers (Basic, Advanced, Complete).
• Build working knowledge of API endpoints, integrations, and payments processing, contributing to the growth of our marketplace and ecosystem.
• Develop understanding of vault and tokenisation processes and settlements to support payments-focused initiatives.
• Leverage data and AI tools to analyse usage patterns, identify opportunities, and support decision-making.
• Evaluate and champion AI-driven product features that enhance donor insights, admin automation, and customer value, building AI fluency over time and advocating for the adoption of AI productivity tools within the team.
• Champion customer experience, ensuring that Pushpay products remain simple, powerful, and trusted.
• Mentor and coach other Product Managers to support their professional growth and career development.

Skills & Experience

• 5+ years product management experience in SaaS, fintech, or adjacent industries.
• Proven success delivering features or products end-to-end within cross-functional teams.
• Strong ability to translate customer needs into product requirements.
• Experience with APIs, integrations, or partnership-driven product models.
• Exposure to payments, tokenisation, or fintech ecosystems is preferred.
• Practical, hands-on experience with AI and machine learning applications in product development and internal workflows, including the judgement to evaluate AI-driven features and their limitations.
• Familiarity with Agile development methodologies and proficiency managing workstreams in Jira or an equivalent issue-tracking system.
• Excellent written and verbal communication, with strong collaboration skills.
• Flexibility to work occasional non-standard hours to support meetings and collaboration with global, cross-timezone teams.

Tools & Systems

• Workstream & Delivery Management: Jira (or equivalent issue-tracking system) for backlog management, sprint planning, and roadmapping; Confluence (or equivalent) for specs, decisions, and documentation.
• AI-assisted Product Tools: Generative AI assistants (e.g. Claude, Atlassian Intelligence, or similar) used for research synthesis, requirements drafting, and workflow automation, in line with Pushpay's AI product development process and responsible AI guidelines.
• API and Integration Tooling: Postman (or equivalent) for testing and documenting API endpoints, alongside working familiarity with payments platforms such as vault, tokenisation, and settlement systems relevant to your charter.
• Product Analytics: Tools such as Amplitude, Pendo, or equivalent for usage analytics and adoption tracking.

What's in it for you...

This is a fantastic opportunity for an ambitious Senior Product Manager ready to join a growing, people-first global technology business. You’ll gain genuine career growth opportunities, mentorship, and the chance to make an impact at both a strategic and operational level.

We’re committed to investing in our people through real-world experiences, coaching, and professional development. You’ll be part of a values-led organization where your work contributes directly to strengthening communities and enabling social good.

Work Environment & Physical Demands:

Prolonged periods of sitting at a desk and working on a computer will be required. This role consistently operates standard office equipment such as computers and phones. This is largely a sedentary role but may occasionally require lifting up to 50 pounds, walking, bending, or standing as necessary. This description reflects management's assignment of essential functions, it does not prescribe or restrict the tasks that may be assigned.

If you require a modification to your work equipment or furniture please contact the People Team - [e-mail]

Pushpay is committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members. Pushpay uses E-Verify to confirm employment eligibility. Head to our career page to learn more.

If you have a disability under the Americans with Disabilities Act or similar law, or you require religious accommodation, and you wish to discuss potential accommodations related to applying for employment at Pushpay, please contact [e-mail].

Pushpay helps organizations and communities come to gather & stay connected, strengthening community, connection, and belonging through our suite of mobile apps, management software, and giving technology. Our 550 Pushpay teammates support 10,000+ customers as they drive social good, and we’re honored to have processed over $15 billion in charitable giving. We’re growing fast, including some exciting acquisitions in recent years, and we need driven talent. Join Pushpay and grow with us!