Senior Product Manager

Yext; Washington (District of Columbia); On-site; USD 165,600 - 303,500; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

401(k) retirement plan

Vacation and sick leave

Job summary

Yext is seeking a Product Manager to lead the strategy and execution for its messaging and email marketing products. This role requires collaboration with engineering, design, and marketing teams to deliver impactful features that enhance customer engagement.

The ideal candidate will have 4-7 years of experience in product management, particularly in SaaS or martech, and possess a strong understanding of user workflows. A comprehensive benefits package is offered, alongside an annual base pay ranging from $165,600 to $303,500.

Qualifications

• 4–7+ years of product management experience, ideally in SaaS or martech.
• Experience with messaging platforms, email marketing, CRM, or customer engagement tools.
• Strong understanding of user workflows for non-technical users.

Responsibilities

• Define product vision, strategy, and roadmap for messaging and email marketing.
• Build and launch scalable messaging experiences across channels.
• Develop features leveraging automation and AI to improve outcomes.

Skills

Product management experience

Messaging platforms

Email marketing

CRM

Customer engagement tools

Data-driven mindset

Job description

Overview

Yext (NYSE: YEXT) is the enterprise agentic marketing platform. AI is changing how customers find brands, and Yext gives enterprises the infrastructure to compete: Scout analyzes 10 billion signals monthly across four AI models to surface where you're losing and why, the Knowledge Graph maintains the verified data AI cites, and content generation and distribution agents syndicate brand content across LLMs, listings, social platforms, and review sites in real time. Thousands of brands in financial services, healthcare, retail, hospitality, and food rely on Yext to win across AI and traditional search.

We are looking for a Product Manager to lead the strategy and execution for Yext’s 1:1 messaging and email marketing products. This role sits at the intersection of communications, automation, and AI, and will be critical in helping businesses engage their customers with personalized, compliant, and high‑performing messaging. You will own the product roadmap for messaging and email, working closely with engineering, design, data science, and go‑to‑market teams to deliver impactful features that drive adoption and measurable customer value.

Responsibilities

• Define and own the product vision, strategy, and roadmap for 1:1 messaging and email marketing.
• Build and launch scalable messaging experiences across channels.
• Partner with design and engineering to deliver intuitive, high‑quality user experiences.
• Develop features that leverage automation and AI to reduce manual effort and improve outcomes.
• Work closely with customers to understand pain points and validate solutions.
• Collaborate with go‑to‑market teams to drive successful launches and adoption.

Qualifications

• 4–7+ years of product management experience, ideally in SaaS or martech.
• Experience with messaging platforms, email marketing, CRM, or customer engagement tools.
• Strong understanding of user workflows and building for non‑technical users at scale.
• Ability to translate complex problems into simple, elegant solutions.
• Data‑driven mindset with experience defining and tracking product metrics.
• Proven ability to work cross‑functionally and influence without authority.
• Strong communication skills with both technical and non‑technical stakeholders.

Nice to Have

• Experience with automation platforms, or workflow builders.
• Familiarity with AI/ML‑driven personalization or content generation.
• Background in compliance or regulated communication environments (e.g., financial services, healthcare).
• Experience building products for distributed teams or franchise models.

Why This Role Matters

Messaging and email are becoming core pillars of how businesses engage customers. This role will define how Yext helps brands move from one‑way communication to intelligent, automated, and personalized conversations at scale.

Pay and Benefits

Annual base pay range: $165,600 – $303,500 USD.

Employees are eligible for a comprehensive benefits package including medical, dental, and vision coverage; life insurance; short‑term and long‑term disability; 401(k) retirement plan; and vacation and sick leave. Variable pay programs may be available based on performance.

Equal Employment Opportunity

Yext is an equal‑opportunity employer committed to building a results‑driven, engaging culture where every employee can grow their skills and capabilities. We welcome applicants of all backgrounds and demographics, and we do not discriminate on the basis of any protected characteristic recognized under applicable law.