Senior Product Manager

SmartRecruiters; United States; Remote; USD 187,000; Full time

Job summary

An established industry player is seeking a Senior Product Manager to drive the evolution of conversational AI products. In this high-impact role, you will leverage your product management expertise and passion for AI to create innovative solutions that enhance the recruiting process. You will work collaboratively across teams, ensuring that product features resonate with users and meet market needs. This innovative firm offers a remote-friendly culture, competitive salaries, and opportunities for growth, making it an ideal environment for high performers who are eager to make a significant impact in the realm of recruitment technology.

Benefits

Competitive Salaries

Generous Equity

Strong Internal Mobility

Remote-Friendly Culture

Qualifications

• Proven experience in product management with SaaS or B2B focus.
• Experience in building conversational AI is essential.

Responsibilities

• Build empathetic conversational AI products using LLMs.
• Collaborate with teams to define messaging and enable market features.

Skills

Product Management

Conversational AI

Stakeholder Management

User Experience (UX)

Communication Skills

Empathy

Active Listening

Education

Bachelor's Degree

Master's Degree (preferred)

Tools

SaaS Products

Job description

SmartRecruiters powers Superhuman Hiring by freeing talent acquisition teams from legacy applicant tracking software and equipping them with next-gen AI functionality. SmartRecruiters' platform serves as the hiring operating system for 4,000 customers, including Bosch, LinkedIn, and Visa. Companies with business-critical hiring needs turn to SmartRecruiters for best-of-breed functionality, world-class support, and a robust ecosystem of third-party applications and service providers.

We are a values-driven, globally focused tech employer with strong financial backing. By solving the biggest problems, we focus our efforts on what matters most, driving real impact for our organization and customers. For the past three years, we’ve been recognized as a strategic leader in recruitment technology by Fosway Industry Analysts. In 2023 and 2024, we received prestigious awards from Comparably for being a top company for Women, Perks, and Benefits, Work-Life Balance, Happiness, Compensation, Diversity, Culture, and Company Outlook.

At our core, we commit and dig deep, embracing challenges with grit, curiosity, and a drive for excellence. We foster a collaborative and inclusive work environment, where trust and determination bring us together - because together, we will win. With competitive salaries, generous equity, and strong internal mobility, we ensure that high performers have meaningful growth opportunities. Our remote-friendly culture is welcoming, respectful, and built to empower every team member to thrive.

Job Description

We are looking for an outstanding Senior Product Manager to join our team and help drive the evolution within our product suite. You'll be part of the group responsible for building exciting conversational AI products that will transform recruiting as an industry and as a function. This is probably the most significant challenge facing recruiters today and a key focus area for SmartRecruiters in their journey to create a delightful hiring experience.

This is a high-impact role that’ll demand strong product management chops, people skills, as well as domain knowledge in Artificial Intelligence - most specifically understanding nuances of generative AI. If you have experience building empathetic conversational experiences and share the belief that natural conversations should be enough for AI agents to execute repeated work, then we want to talk. If you enjoy rolling up your sleeves for an exceptional opportunity to build innovation in (& with) products with plenty of market traction, come work with us.

We are a B2B company, so the ownership also includes thinking proactively about enablement, talking to customers passionately, and helping to visualize the shifting horizons of recruiting by working in sync with product marketing. So, alongside your passion and solid understanding of user-first feature development, working experience with SaaS products will be a key to success.

What you will do:

• Build empathetic conversational AI products using the power of LLMs
• Visualize high-level user flows to proactively identify dependencies on various teams owning individual domains with whom the conversational layer needs to interact
• Define the messaging and positioning of AI, alongside Product Marketing, and will work closely with commercial teams to enable bringing the features to market
• Effectively break high-level flows into granular specifications for execution and navigate between these two levels effortlessly
• Conduct user research together with your design partner and make informed choices on the immediate and upcoming roadmap
• Collaborate with other similar AI agents being built by others in the industry to achieve a holistic and collaborative multi-agent experience
• Hold yourself and the team accountable to achieving customer outcomes; align around measurable metrics
• Engage in active listening to customers while possessing the critical acumen to make strategic product decisions aligned with the broader vision
• Be the voice of your product area; inspire team members and stakeholders of the impact and opportunity ahead

Qualifications

• Proven experience in product management with solid fundamentals (SaaS or B2B experience is necessary)
• Experience in building conversational AI experience is a must to be successful in the position
• Specific experience building AI agents that execute on behalf of users is a big bonus
• Maturity in managing stakeholders - leadership, external partners, and GTM conversations
• Good grasp of UX and discovery process
• Great understanding of user behaviour and conversion metrics
• Ability to collaborate, identify dependencies, and navigate across multiple teams on complex projects
• Aspiration to be an excellent colleague and teammate
• Excellent communication and storytelling skills, with the ability to articulate product direction, strategy, and roadmap to both technical and non-technical audiences
• Empathy and active listening
• Fluent in English

Additional Information

SmartRecruiters strives to offer equitable and engaging compensation to our employees across the globe as we always seek to attract, motivate, and retain the right talent. We utilize a data-driven approach in order to remove biases in our decisions. The pay range for this role in the US is $139,500 - $168,300. We’re open to hiring a Staff Product Manager - budget flexible up to $187K based on experience. Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to skill set, depth of experience, and certifications. The listed pay range reflects the available annual salary budgeted for a new hire into this role. Employee salaries may extend above or below the listed range. Depending on level and location of hire, the role may be determined to be Exempt or Salaried Non-Exempt.