Senior Product Manager

monzoreferrals; United States; Remote; USD 126,000 - 139,000; Full time

Benefits offered by this job

Relocation assistance

Visa sponsorship available

Flexible hours

Learning budget

Job summary

monzoreferrals is seeking a product leader to build a customer loyalty proposition for a consumer financial services product, guiding it from discovery through launch and growth. The role blends strategy with hands-on delivery, and success is measured by engagement, retention and sustainable commercial value.

Collaborate across design, engineering, research, data, marketing, compliance and partners, using experiments and metrics to drive outcomes. Remote-friendly UK-based collaboration possible.

Qualifications

• A track record of launching new products in a fast-growing environment.
• Data-driven approach with metrics, experimentation, and optimization.
• Ability to solve complex problems, prioritize, and deliver through cross-functional teams.
• Strong communication and leadership skills to motivate around shared goals.
• Customer-focused judgment, resilience, and willingness to challenge existing approaches.

Responsibilities

• Develop product strategy using customer insight, market opportunities, and business goals.
• Turn longer-term direction into iterative plans and a strong customer experience.
• Identify and define rewards, features, and capabilities that encourage engagement and differentiation.
• Collaborate with design, engineering, research, data, marketing, compliance, commercial teams and external partners.
• Use experimentation and performance measures to improve outcomes and communicate the vision to stakeholders.
• Navigate ambiguity and reconcile input into a clear direction.

Skills

Track record

Data-driven

Complex problem solving

Communication & leadership

Customer-focused judgment

Job description

Role overview

Build a customer loyalty proposition for a consumer financial services product, taking it from early discovery and experimentation through launch and growth. The role combines product strategy and hands‑on delivery, with success measured through customer engagement, retention, and sustainable commercial value.

Responsibilities

• Develop product strategy using customer insight, market opportunities, and business goals.
• Turn longer-term direction into iterative plans and a strong customer experience.
• Identify and define rewards, features, and capabilities that encourage customer engagement and differentiate the proposition.
• Work with design, engineering, research, data, marketing, compliance, commercial teams, and external partners to shape and deliver the product.
• Use experimentation and performance measures to improve outcomes and communicate the product vision to stakeholders.
• Navigate ambiguity and reconcile competing input into a clear direction.

Requirements

• A track record of launching new products and shipping high‑quality products in a fast‑growing environment.
• Data‑driven approach, with experience using metrics, experimentation, and optimization to improve results.
• Ability to solve complex problems, prioritize, and deliver through cross‑functional teams.
• Strong communication and leadership skills, including the ability to motivate people around shared goals.
• Customer‑focused judgment, intellectual honesty about performance, resilience, and willingness to challenge existing approaches.

Benefits and work setup

• Salary listed at £95,000–£105,000, plus performance-linked incentive awards.
• The role can be based in London or worked remotely within the UK, with occasional London meetings; relocation assistance and visa sponsorship are available.
• Flexible hours, a yearly learning budget and home‑working equipment and support are offered.