Senior Product Manager

SmartRecruiters; United States; Remote; USD 139,000 - 169,000; Full time

Job summary

An innovative tech employer is seeking a Senior Product Manager to lead the development of cutting-edge conversational AI products that will redefine the recruiting landscape. This pivotal role requires a blend of product management expertise and a deep understanding of generative AI. You will collaborate closely with cross-functional teams to create user-centric features that enhance the hiring experience. Join a forward-thinking company that values diversity, offers competitive salaries, and fosters a remote-friendly culture where your contributions will drive significant impact. If you're passionate about shaping the future of recruitment technology, this opportunity is for you.

Qualifications

• Proven experience in product management, especially with SaaS or B2B products.
• Experience in building conversational AI experiences is essential.

Responsibilities

• Build empathetic conversational AI products using the power of LLMs.
• Conduct user research with design partners and make informed decisions on the product roadmap.

Skills

Product Management

Conversational AI

Stakeholder Management

User Experience (UX)

Communication Skills

Empathy

Education

Bachelor's Degree

Experience in HRTech

Job description

SmartRecruiters powers Superhuman Hiring by freeing talent acquisition teams from legacy applicant tracking software and equipping them with next-gen AI functionality. SmartRecruiters' platform serves as the hiring operating system for 4,000 customers, including Bosch, LinkedIn, and Visa. Companies with business-critical hiring needs turn to SmartRecruiters for best-of-breed functionality, world-class support, and a robust ecosystem of third-party applications and service providers.

We are a values-driven, globally focused tech employer with strong financial backing. By solving the biggest problems, we focus our efforts on what matters most, driving real impact for our organization and customers. For the past three years, we’ve been recognized as a strategic leader in recruitment technology by Fosway Industry Analysts. In 2023 and 2024, we received awards from Comparably for being a top company for Women, Perks, and Benefits, Work-Life Balance, Happiness, Compensation, Diversity, Culture, and Company Outlook.

At our core, we commit and dig deep, embracing challenges with grit, curiosity, and a drive for excellence. We foster a collaborative and inclusive work environment, where trust and determination bring us together — because together, we will win. With competitive salaries, generous equity, and strong internal mobility, we ensure that high performers have meaningful growth opportunities. Our remote-friendly culture is welcoming, respectful, and built to empower every team member to thrive.

Job Description

We are looking for an outstanding Senior Product Manager to join our team and help drive the evolution within our product suite. You'll be part of the group responsible for building exciting conversational AI products that will transform recruiting as an industry and as a function. This is probably the most significant challenge facing recruiters today and a key focus area for SmartRecruiters in their journey to create a delightful hiring experience.

This is a high-impact role that demands strong product management skills, people skills, as well as domain knowledge in Artificial Intelligence — most specifically understanding nuances of generative AI. If you have experience building empathetic conversational experiences and believe that natural conversations should be enough for AI agents to execute repeated work, then we want to talk. If you enjoy rolling up your sleeves for an exceptional opportunity to build innovative products with significant market traction, come work with us.

As a B2B company, ownership includes thinking proactively about enablement, engaging passionately with customers, and helping to visualize the shifting horizons of recruiting by working in sync with product marketing. Your passion and solid understanding of user-first feature development, along with experience with SaaS products, will be key to success.

What you will do:

• Build empathetic conversational AI products using the power of LLMs
• Visualize high-level user flows to identify dependencies across teams responsible for different domains that the conversational layer interacts with
• Define messaging and positioning of AI products in collaboration with Product Marketing and work closely with commercial teams to bring features to market
• Break high-level flows into granular specifications for execution and manage the transition between these levels
• Conduct user research with design partners and make informed decisions on the product roadmap
• Collaborate with other AI agents in the industry to achieve a holistic multi-agent experience
• Hold yourself and the team accountable for customer outcomes, aligning around measurable metrics
• Engage actively with customers and make strategic product decisions aligned with the broader vision
• Be the voice of your product area; inspire team members and stakeholders about the impact and opportunities ahead

Qualifications

• Proven experience in product management, especially with SaaS or B2B products
• Experience in building conversational AI experiences is essential
• Specific experience building AI agents that execute on behalf of users and HRTech experience is a bonus
• Maturity in managing stakeholders — leadership, external partners, GTM conversations
• Strong understanding of UX and discovery processes
• Good grasp of user behavior and conversion metrics
• Ability to collaborate across teams on complex projects
• Desire to be an excellent colleague and teammate
• Excellent communication and storytelling skills for technical and non-technical audiences
• Empathy and active listening
• Fluent in English

Additional Information

SmartRecruiters offers equitable and competitive compensation globally, using a data-driven approach to reduce biases. The pay range for this role in the US is $139,500 - $168,300. We are open to hiring a Staff Product Manager with a flexible budget up to $187,000 USD, depending on experience. Actual compensation will depend on skills, experience, and certifications. Salaries may be above or below the listed range, and the role may be classified as Exempt or Salaried Non-Exempt depending on location and level.

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Product Management

Industries

• Technology, Information and Internet, Software Development