Senior Product Manager

Smart IMS Inc; Phoenix (AZ); Remote; USD 69,000 - 110,000; Full time

Benefits offered by this job

Remote work flexibility

Job summary

Smart IMS Inc. is seeking a Senior Product Manager for a remote, 15-month contract. The role requires coordinating with product and IT teams, managing backlogs, and ensuring timely releases across multiple domains.

You will analyze dependencies, align roadmaps, and drive critical product decisions for middle-office capabilities. The ideal candidate has strong stakeholder management, Agile experience, and a track record of delivering complex software projects.

Qualifications

• Experience writing business requirements, user stories and workflows.
• Strong ability to prioritize and manage multiple cross-functional initiatives.
• Proven track record in delivering product enhancements and communicating status to stakeholders.
• Experience with software development lifecycle and Agile methodologies.

Responsibilities

• Serve as primary liaison for product and IT partners to document resources and align roadmaps.
• Manage readiness backlogs and ensure timely delivery across program increments.
• Coordinate internal release logistics and maintain visibility on key deliverables.
• Track production releases and maintain Product Catalog documentation.
• Provide thought leadership on demand needs and process improvements.
• Facilitate issue resolution and retrospectives among stakeholders.

Skills

Product management

Stakeholder management

Analytical thinking

Cross-functional collaboration

Agile/Scrum

Risk management

Communication

Problem solving

Education

Bachelor's degree or equivalent business experience

Tools

JIRA

MS Visio

MS Office

Job description

Job Title: Senior Product Manager - Remote

Duration (Contract): 15 Months

Client Location: Phoenix, AZ

Location Preference: Remote

Job Description:

• Serve as the primary contact for product and IT partners to ensure that resource demand is well documented along with cross domain dependencies as known, understanding program roadmaps and prioritization.
• Actively manage BCAT PI readiness backlog; bridging intake and triage with time commitments and readiness to ensure continued cadence and focus, in alignment with workforce forecasting and planning.
• Actively manage logistics of internal release board, ensuring a focus on outstanding product deliverables, carryover commitments and identifying associate/client impactful releases and internal communication needs.
• Actively manage BCAT intake backlog ensuring timely assignment and understanding of the time commitments requested and key drivers. Assist in tactical prioritization in partnership with Product and Tech PLs.
• From time to time, may be required to coordinate cadence and follow up on cross-team, large program time-sensitive defects, and team-specific warranty issues as applicable, with focus on key project showstoppers, helping to assess priority and understanding of client or associate impact.
• Responsible for department focused roll up reporting and communication on key metrics pertaining to pipeline and priority items.
• Tracking production release of all committed work across PIs
• Maintenance of Product Catalog documentation
• Assist in PDLC domain rollout
• Assembly of opportunities and focus items for tactical improvements.
• Provide thought-leadership on demand needs and insight on process improvement
• Facilitate and drive issues resolution and retrospectives between stakeholders
• Understand both business and technical dependencies between business areas and within systems that support or may be impacted by middle office functionality; upstream as well as downstream
• Develop 'As Is' knowledge of platform systems and 'To Be' system solutions and flows
• Assist CAT in handling complex, high-profile projects (across multiple domains, systems, and stakeholders)
• Adapt to changing priorities and managing of multiple tasks

Required Skills, Experiences, Education and Competencies:

• Strong critical thinking skills a must
• Proven ability to build a strong partnership and trust with stakeholders
• Strategic mindset to help drive product management decisions, governance, and long-term vision
• Risk and issues management for domain level risks and interdependencies
• Strong analytical and problem-solving skills - ability to quickly analyze data to identify key insights and apply them to the business, quantitative, and qualitative analysis
• Confidence in presenting both strategic and tactical vision to the team and management for both big-picture planning and day-to-day management of project goal
• Understanding of cross-functional dependencies and how they impact project execution
• Excellent communication, interpersonal, organizational and negotiation skills
• Product and project management skills; business judgment, including ability to balance resources need, evaluate and address risks, and concisely articulate trade-off decisions
• Strong orientation to clients, including ability to understand needs and apply this knowledge to product enhancements, online user experience, and communication content (internal and external)
• Ability to analyze and communicate technology recommendations to business stakeholders
• 5-to-10 years' experience managing requirements for multiple large, complex, and cross functional projects. Emphasis on systems, technologies, business process redesign, and knowledge of technical environments
• 7-10 years' experience in software development methodology (Agile Framework), preferred
• Proven ability to write business requirements, including user stories, use case development and workflow documentation
• High attention to detail and the ability to see things through from concept to implementation
• Securities Industry/Operational background preferred, a focus on account open solutions
• Prior working knowledge of JIRA or any related Scrum tools preferred
• Competence in Microsoft Office tools including Outlook, Word, Excel, PowerPoint, and Visio
• Bachelor's degree or equivalent business experience

The hourly range for roles of this nature are $50.00 to $80.00/hr. Rates are heavily dependent on skills, experience, location, and industry.

cyberThink is an Equal Opportunity Employer.