Product Manager

Partner's Consulting, Inc.; Philadelphia (Philadelphia County); Remote; USD 50,000 - 70,000; Part time

Benefits offered by this job

Medical insurance

Vision insurance

401(k)

Job summary

A consulting firm is hiring for the position of Product Manager I to remotely support network technicians by identifying product requirements and collaborating with stakeholders and development teams. This entry-level role seeks a candidate with up to 3 years of experience, focusing on process design, user experience, and delivering efficient product solutions. Candidates will benefit from medical and vision insurance, along with a 401(k) plan.

Qualifications

• 0-3 years of experience needed.
• Entry-level position requiring basic product management skills.

Responsibilities

• Gather requirements from stakeholders and end users.
• Align on process design for customer interactions.
• Create documentation for current and future state business processes.
• Design user experience for task completion efficiency.
• Craft messaging and content for user interactions.
• Deliver process flows into end user applications.
• Track performance post-launch for business benefits.

Skills

Understanding existing processes

Customer behavior analysis

Technical considerations

Collaboration with cross-functional teams

Job description

Direct message the job poster from Partner's Consulting, Inc.

Connecting technology professionals with rewarding careers.

Location: Remote

Type: Contract

Our client is seeking a Product Manager I who will be responsible for identifying and creating product requirements and taking ownership from initial concept through delivery. This role will support network technicians, providing requirements and working with stakeholder and dev teams to support features and enhancements in the product suite.

Key Accountabilities

• Gather requirements from business stakeholder groups and end users.
• Work with business stakeholder groups to align on policy and process to support ideal customer interactions and standardization of overall process design.
• Identify and procure all relevant content that will support the new experience.
• Leverage requirements from stakeholder groups; create overall end-to-end process design documentation that outlines "as is" current state business processes as well as "to be" future state business processes.
• Determine ideal user experience within the context of task completion for maximum operational efficiency.
• Craft appropriate messaging and content within each step in a Path, accounting for interaction elements and end user actions.
• Understand and deliver appropriate context that is agnostic for assisted and unassisted channels.
• Work across functional groups and stakeholder groups to deliver process flows into end user application.
• Optimize and track performance post-launch to influence business benefits.

Required Skills

• Ability to understand existing processes and how they will impact the end customers and ability to create new approaches.
• Ability to understand customer behavior and ability to translate that into product requirements.
• Ability to dive deep into technical considerations as needed.
• Ability to work closely with large organizations and cross-functional teams.
• 0-3 years of experience needed.

Seniority Level

Entry level

Employment Type

Contract

Job Function

Product Management

Industries

Information Technology & Services and Broadcast Media Production and Distribution

Benefits

• Medical insurance
• Vision insurance
• 401(k)