Senior Product Manager

Disney Company; Orlando (FL); On-site; USD 137,000 - 184,000; Full time

Job summary

The Walt Disney Company, Orlando, FL, is seeking a Senior Product Manager within Disney PhotoPass to drive the innovation portfolio for the PhotoPass Platform, including generative AI capture experiences and new platform exposure such as Disney+ gallery placements.

You will lead AI-driven product initiatives, collaborate with engineering, data science, legal/privacy, and operations, and shepherd ideas from concept through Prod Mod governance to production.

Qualifications

• 5+ years of related work experience in product management, technology delivery, or strategy development.
• Experience with the software delivery lifecycle across multiple projects.
• Subject matter expertise in the generation and management of strategies and roadmaps, rooted in technology alignment with and enablement of business objectives.
• Experience leading initiatives that span several teams and functional areas, integrating diverse points of view toward a solution, experience with emerging or generative AI product initiatives is a plus.
• Proven problem-solving abilities, gathering relevant partner inputs to drive resolution.
• Excellent written and verbal communication skills, including an ability to facilitate complex conversations and pitch innovative solutions.
• Advanced at writing business & functional requirements.
• Advanced knowledge of collaboration tools to document and communicate effectively.
• Advanced knowledge of visualization tools to simply illustrate and communicate complex concepts.
• Experience within the hospitality industry a plus.

Responsibilities

• Develop and manage the product vision and an outcome-based roadmap for the PhotoPass Platform's innovation portfolio.
• Establish AI-led practices and workflows within the photography product discipline.
• Serve as a passionate advocate for PhotoPass innovation, educating stakeholders and Guests about new capture technology and AI features.
• Define and monitor KPIs for AI capture and platform-exposure initiatives.
• Manage collaborative discussions to align scope, timeline, and risk with DPI portfolio partners.
• Prioritize with business, product, and engineering partners and manage Prod Mod governance reviews.
• Conduct market research on generative AI, digital photography, and content-distribution trends.
• Execute discovery work for new capabilities and integrations, documenting current and future state.
• Lead requirements gathering, user story creation, and acceptance criteria with cross-functional teams.
• Develop strong relationships with stakeholders across product, engineering, design, Legal/Privacy, Operations, and Disney+.
• Identify risks, dependencies, and mitigation strategies affecting timelines or deliverables.

Skills

Product management

Generative AI

Roadmaps

Cross-functional leadership

Problem solving

Communication skills

Requirements writing

Collaboration tools

Visualization tools

Hospitality experience

Education

Bachelor's degree or equivalent work experience

Job description

Job ID 10163710 Location Orlando, Florida, United States Business Disney Experiences Date posted Oct. 29, 2026

At Disney Experiences Technology, our team creates world-class immersive digital experiences for the Company's premier vacation brands including Disney's Parks & Resorts worldwide, Disney Cruise Line, Aulani, A Disney Resort & Spa, and Disney Vacation Club. We are responsible for the end-to-end digital and physical Guest experience for all technology & digital-led initiatives across the Attractions & Entertainment, Food & Beverage, Resorts & Transportation, and Merchandise lines of business, as well as other initiatives including the My Disney Experience app.

The Senior Product Manager will report to the Manager, Product Management of DPI.

This role sits within Disney PhotoPass, Inc. (DPI) and owns the product agenda for the PhotoPass Platform's innovation portfolio, the pipeline of new capture technology, generative AI-augmented photography, and new distribution surfaces (including Disney+ gallery placement) that extend how Guests capture, discover, and relive their Disney memories. The Senior Product Manager will oversee a slate of concurrent initiatives spanning AI model evaluation and consumer validation, guest-facing pilots, and cross-line-of-business platform exposure, partnering closely with Engineering, Data Science, Legal/Privacy, Operations, and Disney+ to move innovation work from concept through Prod Mod governance and into production.

What You'll Do:

• Develop and manage the product vision and an outcome-based roadmap for the PhotoPass Platform's innovation portfolio, including generative AI-augmented capture experiences and new platform exposure such as Disney+ gallery placement, throughout the entire product delivery process.
• Establish AI-led practices and workflows within the photography product discipline, including wiki documentation creation, storage, and organization; task automation; and deliverable outputs.
• Serve as a passionate advocate for PhotoPass innovation, both internally and externally, educating stakeholders and Guests about new capture technology, AI-augmented photography features, benefits, and value propositions.
• Define and monitor key performance metrics for AI capture and new platform-exposure initiatives to drive product decisions, while identifying areas for optimization.
• Manage collaborative discussions to gain alignment and negotiate scope, timeline, and risk trade-offs with Business & product partners across the DPI portfolio.
• Prioritize with business, product, and engineering partners, managing complex discussions, including Prod Mod governance reviews, to drive alignment on Guest- and Cast-facing changes.
• Conduct market research to understand generative AI, digital photography, and content-distribution industry trends, the competitive landscape, and Guest needs.
• Execute discovery work for new capabilities, such as AI model evaluation, consumer validation, and new platform integrations, documenting current state and desired future state to guide the development process, synthesizing findings in a clear and compelling way.
• Lead requirement-gathering, user story creation, user acceptance criteria, prioritization, and execution with cross-functional teams, ensuring consistent communication with peers and leadership on innovation and project work.
• Develop and maintain strong relationships with stakeholders and cross-functional collaborators, including product, engineering, design, Legal/Privacy, Operations, commercial, and Disney+.
• Proactively identify potential risks, dependencies, and mitigation strategies, including vendor fit, guest-experience, and PR considerations unique to generative AI features, that could affect project timelines or deliverables.

What you will need:

• Minimum of 5 years of related work experience in product management, technology delivery, or strategy development.
• Proven experience with the software delivery lifecycle across multiple projects.
• Subject matter expertise in the generation and management of strategies and roadmaps, rooted in technology alignment with and enablement of business objectives.
• Experience leading initiatives that span several teams and functional areas, integrating diverse points of view toward a solution, experience with emerging or generative AI product initiatives is a plus.
• Proven problem-solving abilities, gathering relevant partner inputs to drive resolution.
• Excellent written and verbal communication skills, including an ability to facilitate complex conversations and pitch innovative solutions.
• Advanced at writing business & functional requirements.
• Advanced knowledge and ability to use collaboration tools to document and communicate effectively.
• Advanced knowledge and ability to use visualization tools to simply illustrate and communicate complex concepts.
• Experience within the hospitality industry a plus.

Required Education

• Bachelor's degree or equivalent work experience required.

Job Requirements

At Disney Experiences Technology, our team creates world-class immersive digital experiences for the Company's premier vacation brands including Disney's Parks & Resorts worldwide, Disney Cruise Line, Aulani, A Disney Resort & Spa, and Disney Vacation Club. We are responsible for the end-to-end digital and physical Guest experience for all technology & digital-led initiatives across the Attractions & Entertainment, Food & Beverage, Resorts & Transportation, and Merchandise lines of business, as well as other initiatives including the My Disney Experience app.

The Senior Product Manager will report to the Manager, Product Management of DPI.

This role sits within Disney PhotoPass, Inc. (DPI) and owns the product agenda for the PhotoPass Platform's innovation portfolio, the pipeline of new capture technology, generative AI-augmented photography, and new distribution surfaces (including Disney+ gallery placement) that extend how Guests capture, discover, and relive their Disney memories. The Senior Product Manager will oversee a slate of concurrent initiatives spanning AI model evaluation and consumer validation, guest-facing pilots, and cross-line-of-business platform exposure, partnering closely with Engineering, Data Science, Legal/Privacy, Operations, and Disney+ to move innovation work from concept through Prod Mod governance and into production.

What You’ll Do:

• Develop and manage the product vision and an outcome-based roadmap for the PhotoPass Platform's innovation portfolio, including generative AI-augmented capture experiences and new platform exposure such as Disney+ gallery placement, throughout the entire product delivery process.
• Establish AI-led practices and workflows within the photography product discipline, including wiki documentation creation, storage, and organization; task automation; and deliverable outputs.
• Serve as a passionate advocate for PhotoPass innovation, both internally and externally, educating stakeholders and Guests about new capture technology, AI-augmented photography features, benefits, and value propositions.
• Define and monitor key performance metrics for AI capture and new platform-exposure initiatives to drive product decisions, while identifying areas for optimization.
• Manage collaborative discussions to gain alignment and negotiate scope, timeline, and risk trade-offs with Business & product partners across the DPI portfolio.
• Prioritize with business, product, and engineering partners, managing complex discussions, including Prod Mod governance reviews, to drive alignment on Guest- and Cast-facing changes.
• Conduct market research to understand generative AI, digital photography, and content-distribution industry trends, the competitive landscape, and Guest needs.
• Execute discovery work for new capabilities, such as AI model evaluation, consumer validation, and new platform integrations, documenting current state and desired future state to guide the development process, synthesizing findings in a clear and compelling way.
• Lead requirement-gathering, user story creation, user acceptance criteria, prioritization, and execution with cross-functional teams, ensuring consistent communication with peers and leadership on innovation and project work.
• Develop and maintain strong relationships with stakeholders and cross-functional collaborators, including product, engineering, design, Legal/Privacy, Operations, commercial, and Disney+.
• Proactively identify potential risks, dependencies, and mitigation strategies, including vendor fit, guest-experience, and PR considerations unique to generative AI features, that could affect project timelines or deliverables.

What you will need:

• Minimum of 5 years of related work experience in product management, technology delivery, or strategy development.
• Proven experience with the software delivery lifecycle across multiple projects.
• Subject matter expertise in the generation and management of strategies and roadmaps, rooted in technology alignment with and enablement of business objectives.
• Experience leading initiatives that span several teams and functional areas, integrating diverse points of view toward a solution, experience with emerging or generative AI product initiatives is a plus.
• Proven problem-solving abilities, gathering relevant partner inputs to drive resolution.
• Excellent written and verbal communication skills, including an ability to facilitate complex conversations and pitch innovative solutions.
• Advanced at writing business & functional requirements.
• Advanced knowledge and ability to use collaboration tools to document and communicate effectively.
• Advanced knowledge and ability to use visualization tools to simply illustrate and communicate complex concepts.
• Experience within the hospitality industry a plus.

Required Education

• Bachelor's degree or equivalent work experience required.

Disclaimer

PAY TRANSPARENCY

The hiring range for this position in Orlando, FL is $137,200 to $184,000 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial and/or other benefits,