Senior Product Manager

Wingstop Restaurants Inc.; Dallas (TX); On-site; USD 120,000 - 190,000; Full time

Benefits offered by this job

Unlimited paid time off for exempt

Volunteer day

Competitive bonus structure

Team stock purchase plan

Health savings or FSA

401k matching

Medical, dental, vision benefits

Life and AD&D insurance

Pet insurance

Education Assistance

Wellness reimbursement

Paid maternity/paternity leave

Lunch provided in office

Discount on Wingstop gift cards

Onsite game room

Job summary

Wingstop International Technology seeks a Senior Product Manager to build and manage tech systems and deployments across Wingstop’s international markets. You will define product components, roadmap, success criteria, and lifecycle, driving global unification and standardization with Operations, Development, Supply Chain, Legal, Marketing and vendors.

You’ll lead a taskforce with a Solution Engineer and PM, shaping region entries and innovative projects.

Qualifications

• 5–8 years in product management with international footprint.
• 3+ years of physical retail or restaurant experience preferred.
• Deep API integrations, commerce and marketing tech.
• Experience enabling data transfer across diverse solutions.
• Customer-experience focus with UX testing knowledge.
• Metrics-driven with KPI formation and reporting.
• Able to shift priorities across multiple projects.
• Excellent written and verbal communication to all mgmt levels.
• Fluency in English; 2nd language preferred.
• Proficient with MS Office, Power BI, PM software; quick learner.
• Mentor junior product managers.

Responsibilities

• Define product vision and roadmap with cross-functional and regional stakeholders.
• Translate business needs into technology capabilities; build coalitions.
• Evaluate 3rd‑party tech vendors; ensure cross-solution parity.
• Develop measurable success metrics; create business cases for roadmap items.

Skills

Product management

International PM

API integrations

Commerce tech

Marketing tech

Data transfer

KPIs & reporting

Cross-functional leadership

English fluency

MS Office

Power BI

Project management

Mentoring others

Tools

MS Office

Power BI

Project management software

Job description

Who We Are

We’re not in the wing business. We’re in the flavor business. It’s been our mission to Serve the World Flavor since we first opened in 1994, and we’re just getting started. 1997 saw the opening of our first brand partner operated Wingstop location, and by 2002 we had served the world one billion wings. It’s flavor that defines us and has made Wingstop one of the fastest growing brands in the restaurant industry.

Above all else – our success is largely due to our people and our core values, or what we call The Wingstop Way of being entrepreneurial, service-minded, fun, and authentic. We believe having a strong people foundation centered on these collective values creates a crave-worthy culture and talented team, as well as ensures our brand is poised for accelerated growth. We all win together.

What We’ll Need

The International Technology team is looking for a Senior Product Manager to build and manage technology systems and deployments across Wingstop’s current and future international markets. Working with the International team and with other Technology team members (Solutioning, Project Management, Infrastructure, Information Security, Privacy, BI), and Wingstop franchisees, you will define product components, roadmap, success criteria, and lifecycle and drive towards global unification and standardization.

This role partners cross-functionally with Operations, Development, Supply Chain, Legal, Marketing, and 3rd party tech vendors to define business capabilities and evaluate product impact. Clear communication and prioritization are critical, as is a proactive, flexible, and detail-oriented style.

Additionally, you will be responsible for leading new region/market entries and other innovative projects as part of a taskforce which includes a Solution Engineer and technical Project Manager. Projects will vary depending on business priorities.

• Define & execute product vision and strategy with cross-functional and regional stakeholders, centering the user experience and competitive market research and designing for rapid scalability.
• Strong ability to partner and influence cross-functionally and advanced ability to translate business needs into technology capabilities. Build coalitions and partnerships across all aspects of the business to garner support for product vision and strategy.
• Identify & evaluate 3rd-party technology vendors and technology capabilities. Manage 3rd-party vendors to build out technology products using expertise in system integration to achieve experience parity and data accessibility across different solutions.
• Devise & templatize measurable success metrics related to products. Create business case reporting for roadmap items.

What You’ll Need

• 5-8 years of experience in product management working for companies with international footprint
• 3+ years of physical retail or restaurant experience preferred
• Deep experience in API integrations, commerce technologies, and marketing technologies
• Experience in enabling data transfer consistency across diverse solutions highly preferred
• Customer-experience acumen with deep knowledge of user experience testing practices
• Metrics centric with deep experience in KPI formation and metrics reporting
• Routine need to shift priorities among simultaneous projects, while upholding quality and sense of urgency
• Excellent reading and writing skills with ability to communicate clearly to all levels of management
• Fluency in English, 2nd language preferred
• Technical knowledge in MS Office (Excel, PowerPoint, Word) Power BI, Project Management software & ability to learn new applications
• Ability to guide less senior product managers on the team

Who You Are

No job is too small. You recognize that the real work happens in the restaurants, and everything we do should support their success. You stay humble, roll up your sleeves, and always look for ways to help. You learn from others and contribute wherever you can.

You care deeply about doing great work and driving results. You’re curious, ask questions, and seek out opportunities to improve. You don’t just point out problems—you bring solutions, ideas, and perspectives that move the team forward.

You take full responsibility for your work and see things through to completion. You aren’t afraid to fail because you know that failure is a part of learning and growth. You take action, move fast, and keep pushing forward.

You lead with empathy, respect, and emotional intelligence. You collaborate effectively, fostering a culture of trust and constructive feedback. You understand the importance of teamwork and ensure that your actions build others up rather than break them down.

You push yourself and others to be better. You embrace healthy conflict, knowing that great ideas and strong teams emerge from honest, constructive conversations. You believe that leaders create leaders and are committed to fostering a culture of growth, challenge, and continuous improvement.

Benefits

• Unlimited paid time off for exempt employees
• One paid volunteer day of your choice
• Competitive bonus structure for eligible roles
• Team member stock purchase plan
• Health savings or flexible spending account options
• 401k – (dollar for dollar on the first 3% and then 50 cents on the dollar for the next 2% for team member contributions up to 5% of eligible compensation)
• Comprehensive medical, dental, and vision benefits
• Basic life and AD&D insurance provided
• Pet insurance
• Education Assistance
• Wellness reimbursement program
• Paid maternity and paternity leave

Fun Is The Best Flavor

• Lunch provided every Tuesday and Thursday in office
• Discount on Wingstop gift cards
• Onsite game room

Wingstop provides equal opportunities for everyone that works for us and everyone that applies to join our team, without regard to sex or gender, gender identity, gender expression, age, race, religious creed, color, national origin, ancestry, pregnancy, physical or mental disability, medical condition, genetic information, marital status, sexual orientation, any service, past, present, or future, in the uniformed services of the United States (military or veteran status), or any other consideration protected by federal, state, or local law.