Senior Product Manager

Ritchie Bros.; Birmingham (AL); On-site; USD 120,000 - 180,000; Full time

Job summary

Ritchie Bros. is seeking a Senior Product Manager to lead experiences for buyers and evolve RB Global towards becoming the default place to purchase commercial equipment and services. You will collaborate with product, engineering, design, and research teams to build experiences touching millions of RB customers.

Apply research and industry-leading practices to drive growth, deliver user-centric features, and ensure alignment with company goals across a global marketplace.

Qualifications

• 5+ years leading business-critical product initiatives.
• Obsession with building great user experiences and attention to detail.
• Ability to translate a large vision into incremental features and prototypes.
• Excellent written and verbal communication; able to influence others.
• Experience using qualitative and quantitative customer data to inform decisions.

Responsibilities

• Own end-to-end buyer experience, write the story, drive cross-functional execution, and share insights and results.
• Evaluate market and user research results based on trends and competitor landscapes using data and metrics.
• Identify high-impact work, prioritize, and deliver measurable improvements.
• Partner with product teams, engineering, design, and stakeholders to create a high-achieving team.
• Drive crucial product initiatives and strategic initiatives.
• Articulate complex problems with clarity and contribute to team strategy.
• Own problems through to the solution within and across teams, peers, partners and leadership.
• Ensure the product team is aligned and engaged.
• Perform other duties as assigned.

Skills

Product leadership

User experience focus

Analytical thinking

Cross-functional collaboration

Communication

Data-driven decisions

Job description

À propos de l’équipe - Technologies

Nos équipes Technologies collaborent depuis différents endroits dans le monde entier sur de nombreux sites de commerce électronique, applications mobiles et plateformes d'enchères en ligne automatisées. Nous encourageons et valorisons l'innovation technique et utilisons des technologies et des outils parmi les plus performants de l’industrie.

About Us

RB Global (NYSE: RBA)
RB Global (NYSE: RBA) (TSX: RBA) is a leading, omnichannel marketplace that provides value-added insights, services and transaction solutions for buyers and sellers of commercial assets and vehicles worldwide. Through its auction sites in 13 countries and digital platform, RB Global serves customers in more than 170 countries across a variety of asset classes, including automotive, commercial transportation, construction, government surplus, lifting and material handling, energy, mining and agriculture.
The company’s marketplace brands include Ritchie Bros., the world’s largest auctioneer of commercial assets and vehicles offering online bidding, and IAA, a leading global digital marketplace connecting vehicle buyers and sellers. RB Global’s portfolio of brands also includes Rouse Services, which provides a complete end-to-end asset management, data-driven intelligence and performance benchmarking system; SmartEquip, an innovative technology platform that supports customers’ management of the equipment lifecycle and integrates parts procurement with both OEMs and dealers; Xcira, a leader in live simulcast auction technologies; and Veritread, an online marketplace for heavy haul transport.
RB Global full-time employees are offered medical, dental, vision, and basic life insurances. Employees are able to enroll in our company’s 401k plan and RB Global will match 100% for the first 4% contributed. Employees will also receive 15 days of PTO each year.

About The Team

Our Technology teams work collaboratively from different locations across the world on multiple eCommerce sites, mobile applications, and automated online auctions. We encourage and celebrate technical innovation and work with some of the industry’s leading technologies and tools.

Job Description

The Senior Product Manager is responsible for creating amazing experiences for our buyers. This role will lead in the evolution of Ritchie Bros towards becoming the default place for customers to purchase commercial equipment and services. Working in tangent with product, engineering, design, and research teams this role will build and shape experiences that touch millions of RB customers. The Senior Product Manager will conduct research and utilize industry-leading practices and innovation to drive a part of this experience. This role will create user experiences that drive growth and makes the customers feel connected, and drive company goals.

Responsibilities

• Responsible for an area of the buyer experience, end-to-end, including writing the story, driving cross-functional execution, making thoughtful product decisions along the way, and sharing insights and results throughout the company
• Evaluates market and consumer user experience research and results based on discovered industry trends and competitor landscapes, through conversations with the customer, data analysis and metrics
• Identifies the highest impact work, prioritizes, and delivers improvements in a measurable way
• Partners with other product teams, engineering, design, and various other stakeholders as necessary to create a high-achieving team
• Drives crucial product initiatives
• Articulates complex problems with exceptional clarity and contributes to team strategy
• Takes ownership of the problem through to the solution within and across teams, peers, partners and leadership
• Actively ensures their product team is aligned and engaged
• Perform other duties as assigned

Qualifications

• 5 plus years’ experience leading business-critical product initiatives
• Demonstrated obsession with building great user experiences and an eye for detail
• Ability to think big and small, to take a large vision and build incremental features and prototypes to align to that vision. Comfortable working with paper prototypes as you are building scalable features
• Communicates, in writing or in person, product decisions, rationale behind them, and are comfortable influencing people to get things done
• Experience working with qualitative and quantitative customer data to inform decisions. Should be able to switch between thinking creatively and analytically