HiLabs is a leading AI-powered healthcare technology company transforming the US healthcare industry through intelligent data solutions. Our flagship platform, MCheck™, leverages advanced AI and machine learning to identify, analyze, and resolve healthcare data quality challenges, enabling healthcare organizations to unlock the full potential of their data.
At HiLabs, we bring together exceptional talent across healthcare, artificial intelligence, data science, and engineering to solve complex problems and drive meaningful healthcare transformation.
We are looking for an accomplished Senior Product Manager with a strong technical foundation, strategic mindset, and proven ability to drive end-to-end product development.
In this role, you will own the product lifecycle from vision and strategy through discovery, development, implementation, and customer adoption. You will work closely with engineering, AI/ML, data science, and customer-facing teams to translate complex business challenges into scalable, high-impact product solutions.
The ideal candidate combines strong product management expertise with technical depth, customer orientation, and the ability to drive measurable business outcomes in a fast-paced SaaS environment.
Key Responsibilities
- Product Strategy & Ownership: Define and drive product vision, strategy, roadmap, and execution aligned with business objectives and customer needs.
- End-to-End Product Management: Own the complete product lifecycle, including discovery, prioritization, development, launch, implementation, and adoption.
- Customer Engagement: Work directly with customers and senior stakeholders to understand business challenges, gather requirements, and translate them into scalable product solutions.
- Technical Collaboration: Partner closely with engineering, AI/ML, and data science teams to drive product innovation and deliver technically robust solutions.
- US Healthcare Domain: Understand healthcare workflows, data challenges, and customer requirements to develop impactful healthcare technology solutions.
- Cross-functional Leadership: Align engineering, implementation, customer success, and business teams to ensure successful product execution and delivery.
- Product Implementation: Drive customer implementations, manage expectations, resolve product gaps, and ensure successful adoption.
- Data-driven Decisions: Define and monitor product KPIs, adoption metrics, ROI, and customer satisfaction to continuously improve product performance.
- Team Leadership: Mentor and guide product managers and business analysts, fostering accountability, ownership, and execution excellence.
- Stakeholder Management: Communicate product vision, priorities, progress, and outcomes effectively to internal leadership and external customers.
Required Qualifications
- Bachelor's degree in Engineering from a premier institute is mandatory.
- Minimum 5+ years of experience in a Business Analyst, Product Owner, or Product Manager role within the US Healthcare industry.
- Strong understanding of US Healthcare workflows, particularly Healthcare Payers, Providers, healthcare data, and related business processes.
- Proven experience in product ownership, requirement gathering, business analysis, product roadmaps, and end-to-end product development.
- Strong technical understanding with the ability to collaborate effectively with software engineering, data engineering, and AI/ML teams.
- Hands-on experience with Agile methodologies, Scrum, product development frameworks, and stakeholder management.
- Strong analytical skills, including proficiency in SQL and Excel.
- Excellent communication, problem-solving, and decision-making skills.
- Demonstrated ability to manage customer expectations and drive cross-functional product execution.
Preferred Qualifications
- Experience working with US Healthcare, Healthcare Payers, Providers, or Healthcare Data platforms.
- Experience in AI/ML-powered products, data platforms, analytics, or enterprise SaaS solutions.
- Previous experience in a high-growth product startup or technology organization.
- Prior experience as a Software Engineer, Data Engineer, or Technical Analyst will be an advantage.
- MBA from a reputed institution such as IIM or equivalent is preferred.
- Experience managing and mentoring product teams is highly desirable.
What We Look For
- Strong product ownership and entrepreneurial mindset.
- Ability to think strategically while remaining hands-on with execution.
- Customer-first approach with a strong understanding of business and technology.
- Comfort working in a fast-paced, high-accountability environment.
- Strong problem-solving skills and the ability to simplify complex challenges.
- Ability to influence senior stakeholders and drive decisions independently.
Why Join HiLabs?
- Opportunity to build and scale AI-powered healthcare products.
- Work alongside exceptional professionals across AI, ML, engineering, and healthcare.
- High ownership, accelerated growth, and opportunities to influence product strategy.
- Competitive compensation and comprehensive benefits.
Location: Bethesda, Maryland, USA