Forward Deployed Product Manager

HiLabs; Bethesda (MD); On-site; USD 120,000 - 160,000; Full time

Benefits offered by this job

H1B sponsorship

Comprehensive benefits package

Job summary

HiLabs, a US healthcare AI SaaS company, invites a Product Manager with an entrepreneurial mindset to drive product development and ROI. You’ll translate ideas into strategy, guide features from concept to delivery, and lead cross-functional initiatives with a data-driven approach alongside a team of data scientists and engineers.

You’ll own the product journey end-to-end, collaborate with engineering, data, and customer teams, and define success metrics to continuously improve ROI, adoption,

Qualifications

• Bachelor's degree in engineering from top institutes.
• Experience with Agile (Scrum/SAFe).
• Proficient in Excel and SQL for data insights.
• Strong communication and presentation skills.

Responsibilities

• Own the product journey end-to-end—from discovery and development to rollout and adoption by clients.
• Bridge between product, engineering, and customer teams to align business goals with delivery.
• Conduct deep customer research and workflow analysis to translate pain points into scalable solutions.
• Collaborate with data scientists, engineers, and analysts to design, prioritize, and deliver enhancements.
• Partner with implementation and customer success teams to drive deployment success and gather feedback.
• Define clear success metrics and refine the roadmap based on client and market insights.
• Manage customer communication during rollouts and ensure successful implementation outcomes.
• Maintain a data-driven mindset by analyzing usage data and KPIs to identify improvement opportunities.

Skills

Product management frameworks

Agile methodologies

Data analysis (Excel/SQL)

Communication skills

Education

Bachelor's degree in engineering

Job description

The HiLabs Story:

HiLabs is a leading provider of AI-powered solutions to clean dirty data, unlocking its hidden potential for healthcare transformation. HiLabs is committed to transforming the healthcare industry through innovation, collaboration, and a relentless focus on improving patient outcomes.

HiLabs’ Team

• Multidisciplinary industry leaders
• Healthcare domain experts
• AI/ML and data science experts
• Professionals hailing from the world’s best universities, business schools, and engineering institutes including Harvard, Yale, Carnegie Mellon, Duke, Georgia Tech, Indian School of Business (ISB), Indian Institutes of Management (IIMs), and Indian Institutes of Technology (IITs).

Job Summary:

We are a leading Software as a Service (SaaS) company that specializes in the transformation of data in the US healthcare industry through cutting-edge Artificial Intelligence (AI) solutions. We are looking for Product Managers (PM) with entrepreneurial mindset to drive product development and ensure a high ROI. You will get an excellent opportunity to translate ideas into strategy and features and follow product development from start to finish. You will be driving key cross-functional initiatives with a strong data-driven approach to drive the vision and goals of the Product Team at HiLabs.

The Forward deployed Product Manager is responsible for doing customer research, coordinating with internal and customer stakeholders, and developing new product features. You will work with one or more junior product managers/business analysts and enable them to do their work more effectively. The ideal candidate is expected to have the technical knowledge and confidence to work closely with an expert team of data scientists and engineers, demonstrate good judgment in high-pressures scenarios, exhibit sound decision-making ability and show willingness to learn.

The Opportunity:

At HiLabs, Product Managers do more than define product features — they own the complete value chain from product vision to customer success. You will work at the intersection of product strategy, AI-driven innovation, and customer delivery ensuring that what we build not only works in theory but also delivers measurable outcomes for some of the largest healthcare organizations in the US. If you’re looking for a role that goes beyond feature roadmaps to include real-world problem solving, client interaction, and implementation leadership, HiLabs offers the perfect balance of strategy and execution.

Responsibilities

• Own the product journey end-to-end — from discovery and development to rollout and adoption by clients.
• Act as the bridge between product, engineering, and customer teams, ensuring alignment between business goals and on-the-ground delivery.
• Conduct deep customer research and workflow analysis to translate client pain points into scalable product solutions.
• Collaborate closely with data scientists, engineers, and analysts to design, prioritize, and deliver impactful product enhancements.
• Partner with the implementation and customer success teams to drive deployment success, troubleshoot product gaps, and gather feedback from live environments.
• Define clear success metrics (ROI, adoption, NPS, etc.) and continuously refine the product roadmap based on client and market insights.
• Own customer communication and expectation management during product rollouts —understanding that every successful implementation is as much a product outcome as a delivery outcome.
• Maintain a data-driven mindset — analyze usage data, monitor KPIs, and proactively identify opportunities for improvement.

Minimum Qualifications

• Bachelor’s degree in engineering is mandatory from top institutes, with a strong technical foundation and the ability to understand, comprehend, and actively contribute to technical discussions with data science and engineering teams.
• Proven understanding and practical application of product management frameworks, with hands-on experience working in Agile environments (e.g., Scrum, SAFe).
• Proficiency in data analysis using Excel and/or SQL, with the ability to draw insights to inform product decisions.
• Excellent communication and presentation skills, with the ability to effectively convey complex ideas to both technical and non-technical stakeholders.

Desired Profile

• Experience in a B2B SaaS startup, preferably in a US Healthcare setting.
• Additional prior experience as a software developer, data engineer, or analyst will be a plus.
• Able to match the pace of rapidly growing company size and business targets through prioritization and radical thinking.
• Being Number Driven, Clear/Aware about why things are being done,
• Ability to get hands dirty and do whatever is necessary to ensure success.
• Ability to clearly articulate the solutions and get there in most efficient way.
• Excellent written and verbal communication skills, collaborative attitude, and strong teamwork skills
• Ability to identify and define problems clearly. Think laterally to generate creative ideas to solve complex problems.
• Hustle and thrive in a fast-paced environment.

HiLabs is an equal opportunity employer (EOE).

No job applicant or employee shall receive less favorable treatment or be disadvantaged because of their gender, marital or family status, color, race, ethnic origin, religion, disability, or age; nor be subject to less favorable treatment or be disadvantaged on any other basis prohibited by applicable law. HiLabs is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse and inclusive workforce to support individual growth and superior business results.

HiLabs Total Rewards

Competitive Salary, Accelerated Incentive Policies, H1B sponsorship, Comprehensive benefits package that includes ESOPs, financial contribution for your ongoing professional and personal development, medical coverage for you and your loved ones, 401k, PTOs & a collaborative working environment, Smart mentorship, and highly qualified multidisciplinary, incredibly talented professionals from highly renowned and accredited medical schools, business schools, and engineering institutes.