Senior Product Manager

Synergis; Atlanta (GA); Remote; USD 150,000 - 200,000; Full time

Job summary

A leading company is seeking a hands-on Product Manager for a 6-12 month contract to enhance their Loyalty and Stay Experiences platforms. The role involves managing day-to-day delivery, liaising between teams, and ensuring user-focused product development. Ideal candidates will have extensive experience in digital product management, ideally within hospitality or ecommerce sectors.

Benefits

Medical insurance

Dental insurance

Vision insurance

401k

Commuter benefits

Qualifications

• 5+ years of digital product management experience, ideally in mobile or web-based customer platforms.
• Proven success in complex, cross-functional environments.
• Comfortable with front-end user experience features.

Responsibilities

• Own the delivery of digital features within the Loyalty & Stay ecosystem.
• Write clear, actionable product requirements to support sprint planning.
• Collaborate closely with UX to ensure intuitive product design.

Skills

Digital product management

Agile methodologies

Stakeholder alignment

User experience design

Project management

Job description

Job Title: Product Manager – Loyalty & Stay Experiences
Location: Remote (Preference for EST/CST time zones)
Duration: 6–12 Month Contract (Potential for Extension)

Overview

Our client is seeking a hands-on, execution-focused Product Manager to support ongoing digital transformation efforts across its Loyalty and Stay Experience platforms. In this role, you’ll work at the intersection of UX, engineering, and business to modernize the end-to-end guest journey—from booking to check-in, in-stay services, and check-out.

This position sits within a fast-paced digital product team contributing to a broader Salesforce replatforming initiative. You'll report to an experienced product leader and collaborate with distributed cross-functional teams to deliver user-centric, high-impact digital features.

Key Responsibilities

• Own the day-to-day delivery of digital features within the Loyalty & Stay ecosystem (e.g., digital check-in/out, mobile key, on-property perks).

• Write clear, actionable product requirements and user stories to support sprint planning and delivery.

• Act as the primary liaison between design and engineering teams—resolving blockers, refining scope, and ensuring sprint cadence.

• Collaborate closely with UX to ensure the product experience is grounded in user behavior and intuitive design.

• Identify project risks and gaps early, proactively escalating before they impact timelines.

• Lead meetings with clarity and purpose, align stakeholders, and drive decisions to completion.

• Operate with ownership and initiative—think like a product owner, not a task executor.

• Navigate shifting priorities and evolving roadmaps while maintaining forward momentum.

Who You Are

• 5+ years of digital product management experience, ideally in mobile or web-based customer platforms

• Proven success working independently in complex, cross-functional environments

• Confident communicator who can align stakeholders across design, engineering, and business teams

• Highly organized and detail-oriented, with a track record of on-time delivery in Agile environments

• Self-starter who challenges assumptions, asks the right questions, and drives smarter solutions

• Experienced in Agile methodologies (Scrum preferred) and sprint management

• Comfortable working on front-end user experience features (deep back-end/API expertise not required)

• Background in hospitality, ecommerce, or large-scale customer platforms is a plus

This role supports our client’s app and web platforms—the digital front door for millions of guest experiences. If you're a product leader who thrives in ambiguity, leads with confidence, and takes pride in delivering seamless digital experiences, we’d love to connect.

The hourly pay range for this position (dependent on factors including but not limited to client requirements, experience, statutory considerations, and location) is $60.00 to $70.00/hr. Benefits available to full-time employees: medical, dental, vision, disability, life insurance, 401k and commuter benefits.

Synergis is proud to be an Equal Opportunity Employer. We value diversity and do not discriminate on the basis of race, color, ethnicity, national origin, religion, age, gender, gender identity, political affiliation, sexual orientation, marital status, disability, military/veteran status, or any other status protected by applicable law.

For immediate consideration, please forward your resume to [e-mail]

If you require assistance or an accommodation in the application or employment process, please contact us at [e-mail].

Synergis is a workforce solutions partner serving thousands of businesses and job seekers nationwide. Our digital world has accelerated the need for businesses to build IT ecosystems that enable growth and innovation along with enhancing the Total Experience (TX). Synergis partners with our clients at the intersection of talent and transformation to scale their balanced teams of tech, digital and creative professionals. Learn more about Synergis at www.synergishr.com.