Senior Product Management Associate — Customer Experience

Capital One; New York (NY); On-site; USD 121,000 - 205,000; Full time

Job summary

Capital One is seeking a product management professional to own the post-acquisition customer experience within Partnerships in New York, driving new cardholder experiences and spend growth. You’ll work with business, design, tech, and partner teams to launch innovative capabilities and measure impact across US Card.

You will thrive in a fast-paced environment, translating strategy into actionable features while maintaining a customer-centric focus and strong execution discipline.

Qualifications

• Bachelor’s degree or military experience required.
• At least 1 year of product management or related experience.
• Preferred: CS/engineering degree.

Responsibilities

• Own post-acquisition customer experience within Partnerships.
• Design, build, and launch new customer-facing experiences to drive initial spending.
• Collaborate with business, design, tech, product, marketing and partner teams to deliver features.

Skills

Product mgmt experience

Agile development

Cross-functional collaboration

Education

Bachelor's or military experience

CS/Engineering degree

Job description

Capital One is seeking a product management professional to own the post-acquisition customer experience within Partnerships in New York, driving new cardholder experiences and spend growth. You’ll work with business, design, tech, and partner teams to launch innovative capabilities and measure impact across US Card.

You will thrive in a fast-paced environment, translating strategy into actionable features while maintaining a customer-centric focus and strong execution discipline.