Senior Product Learning Expert (Fixed Operations expeirence required)

Tekion Corporation; Northern (KY); Hybrid; USD 120,000 - 180,000; Full time

Benefits offered by this job

Stock options

Medical, dental & vision coverage

Unlimited PTO

Parental leave

Free snacks & beverages

Early-stage startup

Collaborative culture

Career growth opportunities

Job summary

Tekion Corporation seeks a Senior Product Learning Expert with fixed operations experience to design, develop, and deliver comprehensive learning experiences for Tekion’s internal teams, partners, and customers. You will translate complex product information into engaging training and collaborate with cross-functional stakeholders to ensure accuracy and effectiveness.

You will create content in multiple formats (eLearning, VILT, ILT, documentation), manage end-to-end training projects, and

Qualifications

• Experience in automotive fixed operations (parts & service).
• Strong instructional design background with scalable learning solutions.
• Ability to translate complex product information into engaging training.
• Experience creating content in multiple formats (elearning, VILT, ILT, documentation).

Responsibilities

• Design and develop learning programs focused on product functionality, implementation, and best practices.
• Collaborate with product, engineering, enablement, and services teams to gather technical information and ensure training accuracy.
• Create content in multiple formats (eLearning, VILT, ILT, documentation) that meets diverse learner needs and delivery platforms.
• Manage end-to-end training development projects and align content with business priorities.
• Contribute to content governance, templates, and frameworks for instructional consistency and quality.
• Participate in learner feedback collection, data analysis, and continuous improvement of product training.
• Serve as a mentor or reviewer for junior content contributors or instructional designers.
• Competitive compensation and generous stock options
• 100% employer-paid medical, dental and vision coverage
• Great benefits including unlimited PTO, parental leave and free snacks and beverages

Skills

Fixed operations experience

Instructional design

Cross-functional collaboration

Content development

Product knowledge

Job description

Senior Product Learning Expert (Fixed Operations Experience required)

Positively disrupting an industry that has not seen any innovation in over 50 years, Tekion has challenged the paradigm with the first and fastest cloud-native automotive platform that includes the revolutionary Automotive Retail Cloud (ARC) for retailers, Automotive Enterprise Cloud (AEC) for manufacturers and other large automotive enterprises and Automotive Partner Cloud (APC) for technology and industry partners. Tekion connects the entire spectrum of the automotive retail ecosystem through one seamless platform. The transformative platform uses cutting-edge technology, big data, machine learning, and AI to seamlessly bring together OEMs, retailers/dealers and consumers. With its highly configurable integration and greater customer engagement capabilities, Tekion is enabling the best automotive retail experiences ever. Tekion employs close to 3,000 people across North America, Asia and Europe.

Job Introduction:

The Senior Product Learning Expert designs, develops, and delivers comprehensive learning experiences that empower Tekion’s internal teams, partners, and customers to effectively understand and use Tekion’s products. This role collaborates closely with cross-functional stakeholders to translate complex product information into engaging, scalable, and effective learning solutions. The ideal candidate has deep instructional expertise, strong product acumen, and the ability to lead training initiatives from concept to execution.

Key Roles and Responsibilities:

Position requires experience in automotive fixed operations (parts & service)

Design and develop learning programs focused on product functionality, implementation, and best practices.

Collaborate with product, engineering, enablement, and services teams to gather technical information and ensure training accuracy.

Create content in multiple formats (eLearning, VILT, ILT, documentation) that meets diverse learner needs and delivery platforms.

Manage end-to-end training development projects and align content with business priorities.

Contribute to content governance, templates, and frameworks for instructional consistency and quality.

Participate in learner feedback collection, data analysis, and continuous improvement of product training.

Serve as a mentor or reviewer for more junior content contributors or instructional designers.

Competitive compensation and generous stock options

100% employer-paid top-of-the-line medical, dental and vision coverage

Great benefits including unlimited PTO, parental leave and free snacks and beverages

The opportunity to work with some of the brightest minds from Silicon Valley’s most dominant and successful companies

Be part of an early stage, hyper-growth start-up with the opportunity to grow and prosper

Work on the latest and coolest technologies – everything is home-grown and built ground-up

A dynamic work environment with a strong sense of community and collaboration

The open and transparent culture that encourages innovation, rewards performance and discourages hierarchy

Exciting opportunities for career growth and development

Tekion is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, victim of violence or having a family member who is a victim of violence, the intersectionality of two or more protected categories, or other applicable legally protected characteristics.

For more information on our privacy practices, please refer to our Applicant Privacy Notice here .

Compensation

The salary range describes the minimum to maximum base salary range for this position across applicable US locations. The actual compensation offered may vary from the posted hiring range based on geographic location, work experience, education, licensure requirements and/or skill level and will be finalized at the time of offer. In addition to the compensation listed, this position may be eligible for equity compensation, and/or a bonus or commission whereby total compensation may exceed base salary depending on individual or company performance. Your recruiter can share more about the specific salary range during the hiring process.

Wherever you are in the process, we’re ready
to help drive your business forward.