Senior Product Launch Manager

Enboarder; United States; Hybrid; USD 150,000 - 190,000; Full time

Benefits offered by this job

Health benefits package

401(k) with match

Paid time off

Tuition reimbursement

LinkedIn Learning access

Dog-friendly HQ

Job summary

ModMed is hiring a senior leader to own end-to-end product launches, translating high-level goals into actionable plans and coordinating pricing, compliance, and SKU architecture. You will standardize processes across the portfolio, align with strategic goals, and present data-driven updates to executives.

Lead cross-functional teams across Product, Marketing, Sales, and Customer Success, while driving innovation with AI and ensuring clear accountability and rigorous go-to-market execution.

Qualifications

• Bachelor’s degree in Business, Marketing, or equivalent work experience.
• 10+ years of experience in product launch, GTM strategy, or product marketing for complex enterprise SaaS software (both organic and white-labeled).
• Strong understanding of Healthcare technology market, regulatory considerations, and provider needs (desired).
• Strong understanding of end-to-end GTM orchestration and strategic launch ownership.
• Proficiency in designing and optimizing cross-functional processes to eliminate operational silos and ensure seamless collaboration.
• Proficiency in using modern project management tools (e.g., Asana, Jira, Monday.com) to drive launch velocity and execution rigor.
• Excellent communication skills, both written and verbal, with a proven ability to “command the room” for senior executives.
• Experience conducting post-launch analysis, establishing KPIs, analyzing performance data, and translating insights into actionable improvements.
• Familiarity with leading from the front in high-pressure environments and managing stakeholders without direct reporting authority.
• Familiarity with using AI to boost efficiency, automation, and data accuracy in product launch lifecycle.
• Ability to work Eastern business hours and travel domestically up to 10%.

Responsibilities

• Drive Launch Outcomes: own end-to-end product launch orchestration and translate goals into launch plans.
• Operational Architect: manage pricing, SKU architecture, legal review, and compliance before go-live.
• Standardize for Scale: push for standardized processes and tools across the product portfolio.
• Strategic Alignment: ensure launch activities align with company goals and market needs.
• Command the Room: provide updates and executive-ready data visuals to senior leadership.
• Cross-Functional Authority: lead teams across Product, Marketing, Sales, and Customer Success.
• Enablement Visionary: equip Sales and Customer Success to sell and support new solutions.
• Proactive Problem Solving: identify risks and implement mitigation strategies.
• Data-Driven Evolution: monitor KPIs and use post-mortems for continuous improvement.
• AI-Forward Project Leadership: leverage AI/tools to boost launch velocity and accuracy.
• Leading from the Front: model growth mindset and resilience for the team.
• Commitment to Rigor: maintain meticulous documentation as a single source of truth.

Skills

GTM strategy

Enterprise SaaS

Cross-functional leadership

Stakeholder management

Project management tools (Asana/Jira/M

Executive communication

Education

Bachelor’s degree in Business/Marketing

10+ years in product launch/ GTM for enterprise SaaS

Tools

Asana

Jira

Monday.com

Job description

Join the Team Modernizing Medicine

At ModMed, we're not just building software-we're reimagining the healthcare experience. Founded in 2010 by a practicing physician and a successful tech entrepreneur, we took a radically different approach: we hired doctors and taught them how to code. This "for doctors, by doctors" philosophy has allowed us to create an AI-enabled, specialty-specific cloud platform that places patients at the center of care.

A Culture of Excellence

When you join ModMed, you're joining an award-winning team recognized for innovation and employee satisfaction. From our global headquarters in Boca Raton Florida, and extensive employee base in Hyderabad India, we are a team of 4,500+ passionate problem-solvers on a mission to increase medical practice success and improve patient outcomes:

• Consistently ranked as a Top Place to Work
• 2025 Globee Business Awards: Gold Globee for "Technology Team of the Year"
• 2025 Black Book Awards: Ranked #1 EHR in 11 Specialties
• Florida Venture Forum: Venture-Backed Company of the Year

We are growing fast, thinking big, and we are just getting started.

Ready to modernize medicine with us?

Job Description Summary:

Role

• Drive Launch Outcomes: Act as the primary launch owner for the end-to-end orchestration of product introductions, translating high-level company goals into comprehensive launch strategies and detailed launch plans.
• Operational Architect: Master the operational dependencies - including pricing, SKU architecture, legal review, and compliance signoff to ensure the business is ready to scale the moment the product goes live.
• Standardize for Scale: Act as a change agent to evolve and institutionalize standardized processes and tools, driving consistency and efficiency across the entire product portfolio.
• Strategic Alignment: Ensure all launch activities are rigorously aligned with both the company's long-term strategic goals and current market demands.
• Command the Room: Serve as the primary liaison to senior management, providing high-stakes updates and data-driven presentations that distill complex launch mechanics into clear executive insights.
• Cross-Functional Authority: Lead and influence diverse teams across Product, Marketing, Sales, and Customer Success, ensuring every stakeholder is held accountable to their launch commitments.
• Enablement Visionary: Partner with Sales and Customer Success leadership to ensure teams are not just informed, but strategically equipped to sell and support new solutions with absolute confidence.
• Proactive Problem Solving: Identify potential market or operational risks early, developing robust mitigation strategies to keep launches on track despite high-pressure, high-stress environments.
• Data-Driven Evolution: Establish and monitor KPIs to evaluate launch performance, conducting post-mortem analyses to turn data into actionable intelligence for future growth.
• AI-Forward Project Leadership: Drive execution excellence using modern project management tools with an AI-forward mindset, leveraging automation and emerging tech to increase launch velocity and accuracy.
• Leading from the Front: Demonstrate a "player-coach" mentality, taking active ownership of challenges and setting the standard for a growth mindset and resilience across the launch team.
• Commitment to Rigor: Maintain a standard of excellence in documentation and reporting, ensuring that every launch phase is supported by meticulous records that serve as a "single source of truth" for the enterprise.

Skills & Requirements

• Bachelor’s degree in Business, Marketing, or equivalent work experience.
• 10+ years of experience in product launch, GTM strategy, or product marketing for complex enterprise SaaS software (both organic and white-labeled).
• Strong understanding of the Healthcare technology market, including clinical workflows, regulatory considerations, and provider needs (desired)
• Strong understanding of end-to-end GTM orchestration and strategic launch ownership.
• Proficiency in designing and optimizing cross-functional processes to eliminate operational silos and ensure seamless collaboration.
• Proficiency in using modern project management tools (e.g., Asana, Jira, Monday.com) to drive launch velocity and execution rigor.
• Excellent communication skills, both written and verbal, with a proven ability to "command the room" and distill complex launch mechanics into strategic updates for senior executives.
• Experience conducting post-launch analysis, including establishing KPIs, analyzing performance data, and translating insights into actionable business improvements.
• Familiarity with "leading from the front" in high-pressure environments, managing stakeholders across the organization without direct reporting authority.
• Familiarity with using AI as a tool for better efficiency, automation, and data accuracy in the product launch lifecycle.
• Commitment to high rigor in documentation, ensuring a meticulous "single source of truth" for all go-to-market activities.
• Ability to work Eastern business hours and travel domestically up to 10%.

ModMed Benefits Highlight: At ModMed, we believe it's important to offer a competitive benefits package designed to meet the diverse needs of our growing workforce. Eligible Modernizers can enroll in a wide range of benefits:

United States

• Comprehensive medical, dental, and vision benefits, including a company Health Savings Account contribution,
• 401(k): ModMed provides a matching contribution each payday of 50% of your contribution deferred on up to 6% of your compensation. After one year of employment with ModMed, 100% of any matching contribution you receive is yours to keep.
• Generous Paid Time Off and Paid Parental Leave programs,
• Company paid Life and Disability benefits, Flexible Spending Account, and Employee Assistance Programs,
• Company-sponsored Business Resource & Special Interest Groups that provide engaged and supportive communities within ModMed,
• Professional development opportunities, including tuition reimbursement programs and unlimited access to LinkedIn Learning,
• Global presence and in-person collaboration opportunities; dog-friendly HQ (US), Hybrid office-based roles and remote availability for some roles,
• Weekly catered breakfast and lunch, treadmill workstations, Zen, and wellness rooms within our BRIC headquarters.