Senior Product Experience Designer

Adyen; Chicago (IL); On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

Global exchange program

Weekly happy hour

Delicious healthy lunches

Phantom share package

Yearly trip to Amsterdam

Paid holidays

Work from home opportunities

Job summary

Adyen in Chicago is seeking a Senior Product Experience Designer to craft intuitive interfaces for In-Person Payments across terminals, mobile SDKs, and regional checkouts.

You will bridge backend mechanics with elegant UX, own end-to-end journeys, partner with PMs and engineers, and contribute to design systems that scale globally while staying locally relevant.

Qualifications

• 6+ years of experience designing complex, large-scale systems and framework-agnostic, end-to-end mobile products (iOS, Android).
• Ability to translate complex payment and hardware constraints into intuitive product experiences.
• Experience partnering with product managers and engineering leads from discovery to execution.

Responsibilities

• Own end-to-end user journeys across IPP touchpoints (terminals, mobile SDKs, regional flows).
• Lead with visual hierarchy, micro-interactions, and pixel-perfect UI across devices.
• Collaborate with PMs and engineering to balance constraints with usability and accessibility.
• Document design patterns and share localized context for global scalability.

Skills

Interface design

Product design

UX research

Design systems

Cross-functional collaboration

UI craft

Tools

iOS

Android

SoftPOS

Job description

• We are looking for a Senior Product Experience Designer for our Chicago office, with a strong knack for interface design to join our team, focusing on In-Person Payments (IPP) and Localized Payment Teams
• In this role, you will bridge complex backend mechanics and hardware constraints with intuitive, beautifully crafted user interfaces across terminal screens, mobile SDKs, and regional checkout flows across the globe
• Own Complex Experience Logic: Take ownership of the end-to-end user journeys connecting in-person touchpoints (Payment terminals, SoftPOS (Tap to Pay, mobile SDKs) and regional checkout adaptations across EMEA, LATAM, APAC, and North America. Translate complex underlying payment mechanics into clear, intuitive product experiences
• Interface Design Mastery & UI Craft: Lead with a strong eye for visual hierarchy, micro-interactions, and interface design. Drive the details of screen layouts across compact terminal displays, merchant onboarding flows, and localized checkout components to ensure every pixel meets a high quality bar
• Core Triad Partnership: Partner closely with Product Managers and Engineering Leads from early discovery through execution. Articulate clear design rationale while balancing technical hardware and API constraints with merchant and shopper usability
• Eliminate Friction & Maintain UI Quality: Proactively identify experience debt and usability bugs across high-traffic IPP and localized surfaces. Apply and contribute to foundational design systems to ensure consistency, accessibility, and visual elegance across devices and web interfaces
• Distill Technical & Regulatory Complexity: Transform multi-layered payment configurations (regional scheme rules, local tax IDs, terminal branding profiles, and offline transaction limits) into simple, self-serve interface interactions
• Collaborative Alignment & Knowledge Sharing: Serve as a connective bridge between IPP hardware teams, regional go-to-market teams, and global platform designers. Document design patterns and share localized context to ensure global scalability without sacrificing local relevance
• Industry Innovation: Lead industry scanning to bring new PX methods, tools, and emergent technologies (specifically AI and LLMs) into Adyen, advancing our design framework and operational efficiency

Benefits

• Global exchange program
• Weekly happy hour
• Delicious healthy lunches
• Phantom share package
• Yearly trip to Amsterdam
• Paid holidays
• Work from home opportunities

Mentor by Influence: You excel in strategic thinking and craft excellence. You lead through inspiration and architectural standards rather than hierarchyAdvanced Design Experience: 6+ years of experience designing complex, large-scale systems and framework-agnostic, end-to-end mobile products (iOS, Android), with a proven track record of driving impact across multiple product streams and solution areasStrategic Partner: You are comfortable sitting at the table with senior business and technical stakeholders, translating complex user ecosystems and technical trade-offs into compelling, actionable narrativesThriving in Ambiguity: You are at your best when the problem is undefined. You take organizational challenges and turn them into clear, scalable frameworks that teams can execute againstWe actively seek different perspectives to sharpen our ideas. Our unique culture is a product of our diverse backgrounds and experiences. No matter who you are or where you’re from, you’re welcome to be your true self at Adyen