Senior Product Designer, Treatment Experience

Hinge-Health; San Francisco (CA); Hybrid; USD 144,000 - 216,000; Full time

Job summary

Hinge Health is searching for a Senior Product Designer focused on Treatment Experience to enhance their consumer-facing app. This role requires 5+ years of product design experience, strong collaboration with cross-functional teams, and a passion for delivering high-impact user experiences. Join Hinge Health’s mission to empower members towards healthier lifestyles through innovative design solutions.

Benefits

Comprehensive medical, dental, and vision coverage

401k retirement plan options with company match

Modern life stipends for learning and development

Qualifications

• 5+ years experience as a product designer.
• Portfolio demonstrating successful product shipments.
• Expert understanding of visual systems and practices.

Responsibilities

• Develop vision for product experience and identify opportunities.
• Lead development of solutions that create positive outcomes.
• Collaborate with engineers, product managers, and care teams.

Skills

User empathy

Data-driven decision making

Creativity & Innovation

Collaboration & Influence

Passion for quality

Education

Bachelor's or master's degree in interaction design

Job description

About the Role

Hinge Health is looking for an exceptional and experienced Senior Product Designer, Treatment Experience to join our team to create consumer-facing mobile app features that empower members to act on the relationship between their lifestyle and overall health. In this role, you’ll partner closely with Product, Engineering, and Research teams to give members powerful new tools to aid Hinge Health’s understanding of their context and daily behaviors, unlocking deep, actionable insights about their habits and lifestyle. If you thrive in a fast-paced, collaborative environment, join our mission to revolutionize digital health and empower millions to live pain-free lives.

Key traits of a Senior Product Designer working on our Treatment Experience include:

• User empathy: You’re able to put yourself in the shoes of our members, understanding their needs, desires, and pain points in order to create impactful experiences that deliver true value.

• Data-driven decision making: You’re skilled in leveraging data and user insights to inform your design decisions, from analyzing user behavior to running A/B tests to optimize the user experience.

• Service ecosystem thinking: You’re able to understand, visualize and communicate broad service concepts and apply design thinking beyond the app to enhance service delivery end to end.

• Creativity & Innovation: While data is important, you also have a strong design intuition and are able to ideate innovative solutions to complex and ambiguous user experience challenges.

• Collaboration & Influence: You’re a strong collaborator, working closely with design peers, product managers, engineers, user researchers, and data scientists to ensure the user experience is seamless and effective

• Passion for quality: You’re a strong advocate for your craft and quality user experience, from effective interaction design to delightful visual expression and high quality implementation.

What You'll Accomplish

• Develop a vision for our product experience; identify and visualize opportunities to up-level our member experience to benefit both our users and our business.

• Lead the development and delivery of solutions that meet intended goals and create outcomes that positively impact key metrics.

• Be a steward of great product design by ensuring solutions set high visual and interaction design quality standards.

• Identify needs and key opportunities for user input; help plan and conduct user research with our user research team with contextual interviews, think-alouds, A/B tests, surveys and analysis.

• Collaborate with engineers, product managers, care team members, and other designers to ensure designs drive desired UX, business, and technical outcomes.

• Mentor and grow fellow designers while evangelizing design practices and finding opportunities to elevate confidence in design across the larger company.

Hinge Health Hybrid Model

We believe that remote work and in-person work have their own advantages and disadvantages, and we want to be able to leverage the best of both worlds. Employees in hybrid roles are required to be in the office 3 days per week, for the full 8 hours of a typical business day. The San Francisco office has a dog-friendly workplace program.

Basic Qualifications

• 5+ years experience as a product designer

• A portfolio demonstrating: shipment of multiple products successfully; strong expertise in applying interaction design patterns to solve complex workflows

• Expert understanding of visual systems and practices, including layout, iconography, typography and have a curiosity and eye for pushing visual design in interfaces forward

• Experience in leading product design from opportunity development, to concept, to shipment

• A 0 to 1 mindset; comfortable navigating ambiguity, partnering closely with product and engineering teammates to make decisions quickly, learn from them, and iterate

• Prototyping skills at multiple levels of fidelity and experience helping elevate prototyping quality and utilization across your teams in the past

• Fluency with user research practices and ability translate insights into actions

• Bachelor's or master's degree in interaction design, industrial design, product design, service design, human-computer interaction, or equivalent experience

Preferred Qualifications

• A curiosity for designing AI-powered features gracefully within existing product experiences

• Design innovator — you are excited to redefine a space by bringing novel, delightful ideas to the table. You are able to pull from unexpected sources of inspiration.

• Passion for Healthcare or Fitness — you’re passionate about enabling others to live their healthiest lives through design and technology, and have experience in the industry

Compensation

This position will have an annual salary, plus equity and benefits. Please note the annual salary range is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. The annual salary range for this position is $144,000 - $216,000.

About Hinge Health

Hinge Health leverages software, including AI, to largely automate care for joint and muscle health, delivering an outstanding member experience, improved member outcomes, and cost reductions for its clients. The company has designed its platform to address a broad spectrum of MSK care—from acute injury, to chronic pain, to post-surgical rehabilitation—and the platform can help to ease members’ pain, improve their function, and reduce their need for surgeries, all while driving health equity by allowing members to engage in their exercise therapy sessions from anywhere. The company is headquartered in San Francisco, California.

Learn more at http://www.hingehealth.com

What You'll Love About Us

• Inclusive healthcare and benefits: On top of comprehensive medical, dental, and vision coverage, we offer employees and their family members help with gender-affirming care, tools for family and fertility planning, and travel reimbursements if healthcare isn’t available where you live.

• Planning for the future: Start saving for the future with our traditional or Roth 401k retirement plan options which include a 2% company match.

• Modern life stipends: Manage your own learning and development

Diversity and Inclusion

Hinge Health is an equal opportunity employer and prohibits discrimination and harassment of any kind. We make employment decisions without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability status, pregnancy, or any other basis protected by federal, state or local law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We provide reasonable accommodations for candidates with disabilities. If you feel you need assistance or an accommodation due to a disability, let us know by reaching out to your recruiter.

By submitting your application you are acknowledging we are using your personal data as outlined in thepersonnel and candidate privacy policy.

Workday ID

JR1426