Senior Product Designer - Identity & Trust UX (Hybrid SF)

Socure; San Francisco (CA); Hybride; USD 160 000 - 190 000; Plein temps

Résumé du poste

Socure is seeking a Senior Product Designer in San Francisco. You will own end-to-end design from discovery through delivery, collaborating with product, engineering, and researchers to build clear, trustworthy, and scalable identity solutions.

You’ll work on RiskOS, onboarding, and developer-facing experiences, using AI tools to accelerate research, prototyping, and documentation while maintaining rigorous design standards and accessibility.

Qualifications

• 5+ years of product design experience designing and shipping digital products.
• Portfolio showing strong end-to-end product thinking: the problem, the evidence, the options considered, the final experience, the implementation, and the outcome.
• Experience designing self-serve, product-led, developer-facing, SaaS, fintech, workflow, platform, or other technically complex products.
• Strong research and synthesis skills. You can choose an appropriate method, ask useful questions, distinguish evidence from assumptions, and turn findings into decisions.
• Strong problem-framing skills. You can define the user, context, unmet need, business objective, constraints, and success measures before jumping into screens.
• Strong interaction and visual design craft, including information architecture, workflows, forms, states, content hierarchy, accessibility, and responsive behavior.
• Experience exploring multiple directions and validating concepts through prototypes, usability testing, customer feedback, or product data.
• Ability to design for complex systems and non‑happy paths, including permissions, configuration, dependencies, errors, asynchronous work, and transitions between environments.
• Product judgment: you understand how design can improve activation, conversion, time-to-value, implementation effort, retention, operational efficiency, and customer trust.
• Technical fluency sufficient to collaborate with engineers on APIs, data, system behavior, integrations, front‑end constraints, and implementation tradeoffs.
• Experience working with a design system and contributing patterns that are reusable, accessible, documented, and feasible to implement.
• Practical experience using AI tools such as Claude, ChatGPT, Figma AI, Cursor, or comparable tools to improve speed, exploration, research, prototyping, or documentation.
• The judgment to know when AI output is useful, when it is misleading, and what still requires human research, reasoning, taste, and accountability.
• Clear written and verbal communication. You can explain complex ideas to executives, product managers, engineers, researchers, and customers.
• Comfort working in an environment where priorities evolve, information is incomplete, and progress depends on proactive collaboration.

Responsabilités

• Understand the problem with cross-functional teams including researchers, PMs, engineers, and customers.
• Frame the problem, map journeys, and identify where time and trust can be improved.
• Explore and validate solutions with rapid prototyping, testing, and evidence-based iteration.
• Deliver high-quality product designs with clear specs and integrated experiences across APIs, dashboards, and workflows.
• Strengthen the design system by contributing reusable patterns and maintaining consistency across the product.
• Collaborate with engineering through implementation and design QA.

Connaissances

Product design

End-to-end thinking

Research & synthesis

Problem framing

Interaction design

Visual design

AI tools familiarity

Communication

Outils

Figma

Figma AI

Claude

ChatGPT

Cursor

Description du poste

Socure is seeking a Senior Product Designer in San Francisco. You will own end-to-end design from discovery through delivery, collaborating with product, engineering, and researchers to build clear, trustworthy, and scalable identity solutions.

You’ll work on RiskOS, onboarding, and developer-facing experiences, using AI tools to accelerate research, prototyping, and documentation while maintaining rigorous design standards and accessibility.