Senior Product Designer- Hardware (fixed term 12 months)

SumUp; Berlin (NH); On-site; USD 80,000 - 114,000; Full time

Benefits offered by this job

Virtual Stock Option programme

€2000 annual L&D budget

20% pension match

28 days paid leave + holidays

Job summary

SumUp is seeking a senior product designer to own end-to-end design for the Solo hardware experience, spanning embedded systems, on-device UI, app, and backend. You will work with product management and engineering to deliver the best merchant-focused solutions, while balancing technical constraints and design trade-offs.

The role requires leading complex design work, fluency in prototyping tools (Figma), and a human-centered research approach backed by data to validate decisions.

Qualifications

• Extensive experience owning complex product design work independently.
• Deep expertise in UX or UI with strong skills in the other.
• Strong ability to translate technical constraints into design decisions.

Responsibilities

• Own product design end to end for Solo: framing problems, research, UX flows and information architecture.
• Collaborate across embedded hardware, on-device UI, app, and backend with PM and engineering.
• Explain design trade-offs given technical constraints while maintaining quality.
• Define success metrics with product to tie to business goals and use data to validate decisions.
• Evolve the Circuit UI design system and Solo hardware UI library for consistency.
• Share feedback and knowledge with the design chapter.

Skills

Product design ownership

UX expertise

Tools

Figma

Job description

Team description

Hardware is the team behind the card readers merchants use every day to take payments, from a market stall to a busy café till. The role sits within the Solo squad, working across embedded systems, on-device UI, companion app, and backend, so decisions made here shape a product experience unlike a typical app role. Whoever joins will step into a well-established craft with real scope to shape how the next generation of Solo evolves, working directly with engineering to bring ideas from concept to something millions of merchants use daily.

What you'll do

• Own product design end to end for Solo: framing problems, running research, defining UX flows and information architecture, and delivering production-ready designs

• Work across the full hardware experience (embedded, on-device UI, app, and backend), partnering with product management and engineering to reach the best solution for merchants

• Make and explain design trade-offs against real technical constraints, without compromising product quality

• Partner with product to define success metrics tied to business goals, and use data to validate design decisions

• Evolve SumUp's global design system (Circuit UI) and the Solo hardware UI library, keeping a consistent design vision

• Share feedback and craft knowledge with the wider design chapter

You'll be great for this role if…

• Extensive experience owning complex product design work independently, with deep expertise in either UX or UI and strong skills in the other

• Comfort defining multi step flows and information architecture, accounting for edge cases and dependencies across the user journey

• Fluency with common design and prototyping tools, particularly Figma

• A human centred design process, backed by both qualitative and quantitative research methods

• Ability to translate technical constraints into design trade-offs and document them clearly in specs

• Track record shipping complex products through a full development cycle in an agile environment

Nice to have:

• Experience with hardware, smart devices, or IoT products

• Experience launching products in new or global markets, including localisation and multi screen considerations

Why you should join SumUp

Opportunity to work with SumUppers globally on large-scale fintech products used by millions of businesses worldwide, from our Berlin office. This involves an office-first setup

Commitment to Diversity and Inclusion: be part of a workplace that values and promotes diversity, fostering an inclusive environment where everyone's perspectives are respected and embraced

Enrolment onto our Virtual Stock Option programme: you will own a stake in SumUp's future success

A dedicated annual L&D budget of €2000 for your individual development, which can be used to attend conferences and/or advance your career through further education

A corporate pension scheme where we match up to 20% of your contributions

Generous time off: enjoy 28 days of paid leave plus public holidays and special leave days

Numerous other benefits such as Urban Sports Club subsidy, Kita placement assistance, subsidised office lunches

Break4me: 1-month sabbatical after 3 years of service

Referral Bonus: earn additional rewards by referring talented individuals to join the SumUp team

About SumUp

Be empowered to do more that matters.

At SumUp, we're on a mission to empower small businesses across the globe by providing simple and affordable tools that allow them to thrive. Today, over 4 million businesses in 38 markets rely on SumUp as their financial partner to manage payments, finance and customer relationships.

Our commitment to small businesses is reflected in our diverse team of over 3,000 SumUppers from over 90 nationalities, united by global collaboration and an innovative mindset. Our core values lay the foundation for who we are and what we stand for, shaping our work culture and driving our success. We foster inclusivity and a continuous learning culture, providing a safe space for personal and professional growth. Our differences make us unique and strong as we strive to create an environment where everyone belongs and feels supported, no matter how they identify.

SumUp is proud to be an Equal Employment Opportunity employer, actively seeking and embracing diversity in our workforce. We don't make hiring or employment decisions based on race, colour, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender identity, sexual orientation, disability, age or any other basis protected by applicable laws or prohibited by company policy. Our commitment extends beyond recruitment to creating a safe and respectful workplace where harassment of any form is strictly prohibited. Discover more about our culture and opportunities on our careers website, and follow our journey on LinkedIn, Instagram, and TikTok.