Senior Product Designer — Cloud Journeys (Onsite Santa Clara)

Amazon Development Center U.S., Inc.; Santa Clara (CA); On-site; USD 160,000 - 205,000; Full time

Benefits offered by this job

Sign-on bonus

RSUs

Health insurance

401(k) matching

Paid time off

Parental leave

Job summary

AWS Customer Experience Design is hiring a Senior Product Designer to shape connected experiences across foundational AWS customer journeys. You will own design for complex problems, map end-to-end journeys, and drive strategy with cross-functional partners.

Qualifications include 6+ years of design experience and an online portfolio. Location: Santa Clara, onsite; compensation ranges from USD 151,600 to 205,000 per year.

Qualifications

• 6+ years of design experience.
• Portfolio available online.
• Experience with UX design of complex workflows.

Responsibilities

• Own design for complex customer problems spanning multiple products, workflows, or systems.
• Frame problems and solutions; identify risks and dependencies; help teams converge on direction.
• Map end-to-end customer journeys across discovery, configuration, integration, operations, governance, troubleshooting, and recovery.
• Drive interaction design, information architecture, prototyping, launch, and post-launch iteration.
• Partner with Product and Engineering to understand architecture, dependencies, and scaling factors.
• Present clear recommendations to senior leaders with tradeoffs and alignment.

Skills

6+ years design experience

Available online portfolio

UX design for complex workflows

Job description

AWS Customer Experience Design is hiring a Senior Product Designer to shape connected experiences across foundational AWS customer journeys. You will own design for complex problems, map end-to-end journeys, and drive strategy with cross-functional partners.

Qualifications include 6+ years of design experience and an online portfolio. Location: Santa Clara, onsite; compensation ranges from USD 151,600 to 205,000 per year.