Senior Product Designer - AI-First Platform Lead (Remote)

Andgo Systems Inc.; United States; Remote; USD 78,000 - 120,000; Full time

Benefits offered by this job

Health and dental coverage

Professional development allowance

Home office setup

4 weeks vacation

12 statutory holidays and 2 flex days

Remote-friendly Canada

Flexible hours

Great team

Job summary

Andgo Systems Inc. is seeking a senior designer to lead the product experience for an AI-first platform. This role reports to the VP of Product and works closely with Product Managers and engineers, with remote work from Canada and time overlap with Central/Mountain zones.

You'll shape design direction, maintain UX and AI-UX standards, and mentor an associate product designer while collaborating across teams to deliver high-impact, scalable solutions in a fast-paced environment.

Qualifications

• 7+ years in product design, mostly on complex B2B or enterprise software.
• Experience leading, mentoring or managing designers, and a record of raising the quality of a team’s work.
• Strong interaction design and systems thinking, shown through work on complex, multi-step workflows.
• Mastery of visual design principles, with a portfolio that includes polished, information-dense interfaces.
• Pragmatic judgment: a record of balancing design quality with delivery constraints and explaining the tradeoffs.
• Influence across Product and Engineering, earned through clear reasoning rather than authority.
• A record of setting design standards and building or scaling a design system.
• Strong facilitation and research skills, including in-person sessions with frontline and operational users.
• Hands-on experience designing AI-driven features and working in AI-assisted design and development workflows.
• Comfort with deep domain complexity. Workforce management, scheduling, healthcare operations or similar rule-heavy systems are a strong plus.

Responsibilities

• Lead design for new premium, AI-first product areas, as well as our existing platform.
• Lead end-to-end design initiatives for the AI-first platform, while continuing to advance and refine our core platform.
• Rethink existing workflows to remove friction for frontline and back-office users.
• Design how AI shows up for users: confidence, errors, and how a scheduler sees and overrides what the system decided.
• Work in an AI-assisted development workflow (Figma connected to AI coding tools via MCP) so design intent carries through to build.
• Think in systems: design flows, states and interaction patterns that hold together across the product.
• Apply strong visual design fundamentals.
• Make pragmatic calls: know when a design is ready to ship and when it needs more work, and make the tradeoff clear to the team.
• Bring Product, Engineering and stakeholders along through clear rationale, prototypes and evidence.
• Set the direction for Andgo’s product experience and make it concrete enough to design against.
• Define and maintain UX principles, AI-UX principles and the standards and patterns the product is built from.
• Guide our design system so it scales as the platform grows.
• Run design review so quality holds across product areas.
• Shape how design work flows into the delivery cycle, so design moves at the pace of delivery and standards show up in engineering workflows.
• Lead, mentor and develop our associate product designer: set expectations, give regular feedback and grow their craft.
• Help shape how the design team grows, including how designer roles evolve in an AI-first development model.
• Build a culture of design thinking across Product and Engineering.
• Lead Andgo’s research and discovery program, building strong relationships with the people who use our product.
• Plan and facilitate discovery sessions, virtual and in person, that get below surface answers into real workflows, jobs, workarounds and successes.
• Run debriefs with the Andgo team, synthesise new learnings and validations, and make sure research reaches the people making product decisions.
• Shape a continuous discovery approach that supports the product direction and roadmap.

Skills

Product design experience

Leadership/mentoring

Systems thinking

Visual design

Tradeoffs judgement

Cross-functional collaboration

AI-driven design

Communication skills

Design standards

Research facilitation

Tools

Figma

AI coding tools

Job description

Andgo Systems Inc. is seeking a senior designer to lead the product experience for an AI-first platform. This role reports to the VP of Product and works closely with Product Managers and engineers, with remote work from Canada and time overlap with Central/Mountain zones.

You'll shape design direction, maintain UX and AI-UX standards, and mentor an associate product designer while collaborating across teams to deliver high-impact, scalable solutions in a fast-paced environment.