Senior Product Designer – AI-Driven SaaS UX (Remote)

Jobicy; Scottsdale (AZ); Remote; USD 91,000 - 160,000; Full time

Job summary

Nextiva is hiring a Senior Product Designer to lead end-to-end UX and product design for its AI-native Unified Customer Experience platform, spanning discovery to production across desktop and mobile.

You’ll partner with Product and Engineering, review AI-generated frontend work, and contribute to a scalable design system while pushing AI-assisted workflows and modern front-end practices.

Qualifications

• Six+ years of SaaS or enterprise product-design experience.
• Strong portfolio demonstrating product thinking, interaction and visual design, accessibility, and measurable impact.
• Experience leading complex product initiatives from discovery to implementation.
• Ability to think critically, solve ambiguous problems, and influence product direction.

Responsibilities

• Lead end-to-end product design from discovery through delivery for desktop, mobile, and responsive experiences.
• Partner with product managers and engineers as a strategic thought partner and define optimal solutions.
• Engage with customers to understand needs, gather feedback, and translate insights into design decisions.
• Create user flows, journeys, wireframes, interactive prototypes, and production-ready visuals.
• Contribute to design across onboarding, e-commerce, AI features, administration, and conversations.
• Build high-fidelity prototypes using AI-assisted workflows to validate ideas.
• Review AI-generated frontend implementations with engineering and refine production code.
• Evolve Nextiva’s design system and reusable components (A2UI).
• Use research, analytics, and usability testing to improve experiences and outcomes.
• Present design concepts clearly and lead discussions with stakeholders.

Skills

Product design

User experience design

Interaction design

User research

Usability testing

Design systems

Wireframing

Prototyping

HTML & CSS

Frontend collaboration

AI-assisted design

Figma

Information architecture

Responsive design

Tools

A2UI

Job description

Nextiva is hiring a Senior Product Designer to lead end-to-end UX and product design for its AI-native Unified Customer Experience platform, spanning discovery to production across desktop and mobile.

You’ll partner with Product and Engineering, review AI-generated frontend work, and contribute to a scalable design system while pushing AI-assisted workflows and modern front-end practices.