Senior Product Designer . 23andMe

Hard Problems; Palo Alto (CA); Híbrido; USD 150.000 - 190.000; Tempo integral

Resumo da vaga

23andMe is seeking a Senior Product Designer to own major product experiences across Ancestry, Health, Research, and Growth. You will lead design from discovery to launch, collaborating with product managers, engineers, researchers, and data scientists to translate complex genetic and health information into clear, actionable experiences.

Based at 23andMe's Palo Alto headquarters, this role requires six+ years of design experience and a strong portfolio.

Qualificações

• Six+ years of product design experience, including senior IC or lead roles.
• Portfolio showing information architecture, user flows, interaction design, prototyping and layout.

Responsabilidades

• Lead the design of major customer journeys from discovery through implementation and launch.
• Partner with Product Managers, Engineers, Researchers, Data Scientists, and Scientists to define direction and prioritize solutions.
• Develop understanding of customer needs via research, data, and testing; create prototypes to test concepts.

Conhecimentos

Product design

Information architecture

Prototyping

Figma

Design systems

Cross-functional collaboration

Ferramentas

Jira

Descrição da vaga

# Senior Product Designer23andMe, Palo Alto, USAPersonal healthNonprofit## Why this work matters23andMe Research Institute is a nonprofit that leverages one of the world's largest genetic databases to advance medical research and disease understanding, with meaningful health benefits tempered by data privacy concerns.View the full listing and apply →Listed 2 Nov 2026Applications are handled by 23andMe, not by Hard Problems.## About 23andMe23andMe is a consumer genetics and research company headquartered in Palo Alto, California. Its products help customers explore their ancestry, connect with relatives, learn about health risks, and participate in scientific research. The company is the only one with multiple FDA authorizations for genetic health risk reports, and its crowdsourced research platform has enrolled over 80 percent of its customers as research participants. Its nonprofit arm, the 23andMe Research Institute, aims to be a major contributor to scientific advancement through large-scale genetic data.### The roleThis Senior Product Designer role reports to the Design Director and sits at the intersection of Product Management, Engineering, Research, Data, Science, and Brand. You would own major product experiences across areas including Ancestry, Health, Research, and Growth, from early discovery through launch and ongoing iteration. Depending on experience and track record, the role may be leveled as Senior or Lead Product Designer.### What you would do* Lead the design of major customer journeys from discovery through implementation, launch, and iteration, making complex genetic and health information understandable and actionable.* Partner with Product Managers, Engineers, Researchers, Data Scientists, and Scientists to identify customer problems, explore opportunities, define product direction, and prioritize solutions.* Develop a deep understanding of customer needs through research, behavioral data, experimentation, competitive analysis, and cross-functional collaboration, and create prototypes to test concepts early.* Think across features and journeys to identify how experiences connect across the product and advocate for solutions that make the overall product feel consistent and intentional.* Work with Product, Research, and Data teams to define success metrics, understand customer behavior, evaluate product performance, and improve experiences after launch.* Translate technical and scientific concepts into experiences that feel approachable, self-explanatory, and trustworthy.* Evolve reusable patterns, components, and interaction standards in partnership with other designers and engineers to strengthen the design system.* Collaborate closely with Engineering throughout development to resolve design questions, account for technical constraints, and maintain a high bar for usability and craft.* Give and receive direct feedback, contribute to critiques and team processes, and (depending on experience) mentor other designers and lead design across multiple related initiatives.### What they are looking for* Six or more years of product design experience, including at least two years as a senior individual contributor or design lead within an in-house product organization.* A portfolio demonstrating strong information architecture, user flows, interaction design, prototyping, typography, hierarchy, and layout across web or mobile products.* Strong product thinking: the ability to connect customer needs, business goals, technical constraints, and data to make thoughtful decisions and bring structure to ambiguous problems.* Experience partnering with researchers or conducting lightweight discovery and usability testing independently.* Systems thinking: the ability to see relationships across features, journeys, and platforms and create solutions that improve both the immediate experience and the broader product.* Comfort using product analytics, customer feedback, experiments, and success metrics to inform decisions and evaluate outcomes.* Strong communication and influence skills: a clear point of view, the ability to incorporate feedback, navigate disagreement, and influence partners and senior leaders.* Advanced proficiency in Figma and modern prototyping tools; experience working with design systems and partnering closely with engineers; familiarity with Jira or similar tools is helpful.* Nice to have: background in health, science, or another complex-content category; working knowledge of data visualization; experience designing for nonprofits or mission-driven organizations; understanding of genetics or enthusiasm to learn; experience in a startup or mission-driven environment.### Working arrangementsThe role is based at 23andMe's Palo Alto headquarters. You would be expected to work from the office three days per week to collaborate in person with Product, Design, Engineering, and other cross-functional partners.### Pay and benefitsThe base salary range for a candidate in the San Francisco Bay Area is $150,000 - $190,000. Starting pay is determined based on job-related skills, experience, qualifications, work location, and market conditions. Amounts may vary by geographic location.## DetailsLocation: Palo Alto, USAOn-site or remote: Hybrid (Palo Alto)Salary: $150,000 - $190,000Sector: Personal healthRole: Product designSeniority: SeniorOrganisation: Nonprofit